The guys at Mad4bikes went the extra mile for me when I ordered luggage rack for speed 400 which was not compatible with my existing givi top box (my fault not checking this rack was for monolock ). T... See more
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Review summary
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Amazing customer service. Recently bought a gadget to reset my motorcycle service light. I received a faulty item, which can happen, so phoned them up, they immediately shipped a replacement item (no... See more
All is great product just as advertised, dispatched really fast, one criticism, Evri are not the best courier’s, they are not the fastest and their app’s tracking is really poor ! Maybe think about u... See more
First time purchasing from Mad4Bikes and was an excellent service. Had stock remaining where other suppliers did not and needed the item in a hurry. Ordered Monday morning and arrived Tuesday morning,... See more
Company details
Written by the company
Mad4bikes Ltd is a UK-based online store passionate about all things motorcycles! We specialise in quality parts and accessories, helping riders keep their bikes in top shape. With a focus on great customer service, fast shipping, and competitive prices, we make it easy for bikers to find what they need. Plus, we offer free UK delivery on orders over £25. Whether you’re upgrading, repairing, or just adding a personal touch to your ride, we’re here to help!
Contact info
United Kingdom
- 01792653664
- sales@mad4bikes.com
- mad4bikes.co.uk
4.9
Excellent
252 reviews
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Quality helpful company would certainly…
Quality helpful company would certainly use this company in the future 5 star service
17 June 2025
Great service including replying on…
Great service including replying on Sunday to my email changing my order as I’d accidentally ordered the wrong part. Parts arrived Tuesday in the post.
25 April 2026
What a brilliant company really pleased…
What a brilliant company really pleased with them the order came really quick. I found out that I didn't it at all. Returned it in the original packing and the refund was back in my account really quick. I'm sure that in the future if I need anything they will help me out without question. Yes I'll use them again
23 April 2026
Wow!!!
Wow, as quoted, on time and correct, dont get that very often,many thanks, will be back
22 April 2026
Excellent company to deal with
Excellent company to deal with. Fast delivery and exactly as described. Thank u.
21 April 2026
Good service and stocked the parts I…
Good service and stocked the parts I needed Will recommended to all my biker friends
19 April 2026
The speed of delivery and the product…
The speed of delivery and the product well described. Fitted well (tank grips) and worked brilliantly
14 April 2026
Really quick delivery.
13 April 2026
Good prices and quick dispatch.
10 April 2026
You're man Richard
You're man Richard, poor customer care, blunt to being rude, difficult explain return process, tried to get me to return at my expense.
Poor attitude
27 March 2026
Reply from Mad4Bikes Ltd
Hi,
Thank you for taking the time to leave your feedback — we really do take comments like this seriously.
I’m sorry to hear that your experience with our customer service didn’t meet expectations. That’s certainly not the level of support we aim to provide, and I appreciate you bringing it to our attention. While we always try to respond as quickly as possible, we should never come across as blunt or unhelpful.
In terms of the returns process, we aim to follow our stated policy as clearly as possible, but I’m sorry if this wasn’t explained in a helpful or easy-to-understand way in your case.
If you’re still needing any assistance, I’d be more than happy to personally look into this for you and make sure everything is resolved properly.
Best regards,
Mike
Mad4bikes
Excellent Service
Excellent service promtly notified of restock placed order and despatched same day arrived within 48 hrs no dramas no concerns thank you Mad4Bikes
2 April 2026
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