The Software? 5 Stars The Licensing? 0 Stars First off, Macrium Reflect is fantastic software. It does what it claims to do very well. I would recommend the software itself. However, the licensi... See more
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Since 2006, Macrium Software has been dedicated to delivering dependable, high-performance backup and recovery solutions. In a market dominated by cloud-focused providers, we take a different approach—prioritizing reliability and flexibility to meet the unique needs of businesses and individuals alike. Our flagship product, Macrium Reflect, is trusted worldwide for its unwavering reliability. When disaster strikes, you can count on Reflect to restore your data quickly and accurately, whether from local storage, network drives, or the cloud. Unlike providers that push cloud-only solutions, we give you the freedom to choose the best backup strategy for your workflow. Macrium SiteBackup is our business-focused solution designed to simplify and centralize backup management across multiple endpoints. Built for scalability, it provides IT teams with a powerful yet user-friendly platform to automate backups, monitor activity, and execute restores or migrations with ease. SiteBackup ensures business continuity by combining robust reliability with an intuitive interface, allowing organizations to protect critical data efficiently while reducing administrative complexity. We also believe in empowering users. With Macrium, you own your backups—there are no hidden costs, no forced subscriptions, and no compromises. Our licensing is transparent, and our award-winning support team is always ready to help. For nearly two decades, Macrium has built a reputation for software that simply works when you need it most. While others focus on flashy features, we focus on what matters: protecting your data with confidence and control. At Macrium, we don’t just make backup software—we make peace of mind.
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Kilburn House, Manchester Science Park, Lloyd Street North, M15 6SE, Manchester, United Kingdom
- sales@macrium.com
- macrium.com
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Complicated, but worth it.
I have used 3 backup solutions to ensure the safety of my PC's and files. Macrium Reflect X does everything I could want from a backup solution. I am now backing up 3 PC's on regular basis and everything is working just fine. I have even used one backup to restore a PC, and it worked great. A wonderful way to protect your data investment while being able to experiment with updates and new software.
The only think of concern is the complexity of setting the software up. It is fine for an power user, but would be too much for someone with limited PC skills. Perhaps a "beginner" interface for those who need it would be helpful.
A final note, I have had a real challenge getting my backups to run at night on my 2 new PC's. Because of the Windows 11's Modern Standby feature, it is hard to get it to run at the scheduled time. The only thing that seems work is having the PC plugged in and forcing it to hibernate.
Absolutely essential software..
Absolutely essential software... Drive cloning is absolutely essential and has saved me multiple times
Macrium Reflect is fantastic!I previously responded to a survey…
I previously responded to a survey regarding my last interaction with Macrium support.
Nobody really wants to use Macrium ...
Nobody really wants to use Macrium, but the day you need it, it saved you from a disaster.
Procedures were well explained and…
Procedures were well explained and software worked flawlessly.
A lot faster on my weekly backup tasks…
A lot faster on my weekly backup tasks than previously. Seriously faster. Cloning my hard drives will be the big test. Upgrade easy and all previous backup scripts and backups carried over.
Great software and easy to use.
Hope I don't have to see the other side
It is impossible to know the full effectiveness of Macrium X when you've only used one side of it - backup. Until something goes wrong and you must restore your computer, the full effectiveness is unknown. Backups have been good, not great, and there are some details of the process I don't fully comprehend and I've been using and building computers for 40 years.
I've been using the program for several…
I've been using the program for several years and am quite happy with it. There is, however, a learning curve involved. It backs up my 162GB faster than any other product I have ever tried. On the downside, Macrium, like so many other companies, has recently opted to go down the subscription model path.
Excellent product and customer service
Excellent product and customer service. Outstanding!
I'm amazed as just how quickly the paid version creates image backups compared to the free version. Which, by the way, is greatly appreciated.
I plan to be a customer for life!
It backed up fine to an SSD but would…
It backed up fine to an SSD but would not restore. I had to select manually from the backup disk to effectively restore.

Reply from Macrium Software
It works fine
It works fine. Sometimes it’s a little confusing how to get to the different options.
Outstanding features in software
Outstanding features in software, easy to use with great instructions.
Excellent responsesAlthough I ultimately dis not need…
Although I ultimately dis not need help, the responses from Macrium were consistent and well appreciated.
Convinced after hesitating buying
I hesitated to change to Reflect X because of the annual description but finally did. No regrets so far because cloning a 225 GB disk was finished in unbelievable 1:52 (1 minute and 52 seconds!). Tested booting from the clone and it worked without problems. Have to say that I clone from a Samsung Pro NVMe M.2 7000MB/s to a Samsung Pro NVMe M.2 7000MB/s. What a progress over my 550 MB/s SSD on SATA which needed around 1:30 hours for cloning with Reflect 7.
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