Ordered Macbook Pro Retina 13 inch A1706 / 1708 LCD assembly (mid 2016/2018). The item was branded "Apple" on Macparts website even if it was a copy. Installation was quite easy (thanks to iFixit tu... See more
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I am afraid that I cannot recommend this shop and that I would advise potential customers to stay away. In early August I ordered a replacement battery for a MacBook Pro, but I received a... See more
Rather slow delivery, but I can live with that. However part of my order were replacement feet for my Macbook Air. The wrong feet were delivered. I contacted the seller about this Nov 1st and he sai... See more
Company replied
First the positive news: I found the pentalobe screwdriver ! All other sites did not have them available. But, also some negative news: You promised that I would get it the next day. Yes, you sent... See more
Company details
Written by the company
Repair Apple products with parts from macparts.shop, all parts in stock
Contact info
Cargadoorweg 11, 6541BT, Nijmegen, Netherlands
- +31 (0) 24-7370112
- info@macparts.shop
- macparts.shop
2.6
Poor
136 reviews
Hasn’t replied to negative reviews
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Stay away
I am afraid that I cannot recommend this shop and that I would advise potential customers to stay away.
In early August I ordered a replacement battery for a MacBook Pro, but I received a battery for another model. Having emailed immediately to inform Macparts about the error, I was told that the correct battery would be sent. However, that never arrived.
In the weeks thereafter I emailed many times asking for a return label because according to Macparts conditions they cover return postage if a broken or erroneous product is sent. I also asked to be refunded my costs. However, I did not receive any reaction from Macparts on my messages.
I also called numerous times. Only once was the phone picked up and the woman who answered said that I would be called back. That never happened.
To avoid being accused by Macparts that I was holding on to the (erroneous) battery I sent it back but it was returned to me a week later, having not been picked up by Macparts.
Eventually I notified Macparts via email that I formally my purchase and requested reimbursement of my costs. I also informed Macparts that if did not hear back before the reasonable deadline I set (several days) I would report them to the ACM. As Macparts did not even acknowledge my message I then reported Macparts to the ACM.
5 October 2024
Unprompted review
No delivery yet
No delivery yet. Purchase was done 14 days ago. Parcel service stopped updating new delivery dates after five times. The parcel was not delivered to the parcel service. Contact with the Macparts did not lead to results.
13 November 2023
Reply from Macparts
De batterij was retour gekomen omdat de klant niet thuis was tijdens aflevering. Daarna opnieuw verstuurd, klant zou review aanpassen is helaas niet gebeurt,
Happy that for the 10 year old MacBook…
Happy that for the 10 year old MacBook Air the battery was deliverable - and well delivered -:)
9 November 2023
Screwdrivers did not fit even though I…
Screwdrivers did not fit even though I ordered the right size
30 October 2023
Reply from Macparts
we sent a new one
Fast delivery and quality product
Fast delivery and quality product. The laser worked very well. And also not expensive.
6 November 2023
I have nor received my invoice
I have nor received my invoice, I claimed it by email and got no answer.
31 October 2023
Reply from Macparts
Beste klant,
Je kan via je account de factuur zo downloaden . Makkelijk hè !
Totally not getting what i ordered.
Totally not getting what i ordered.
Quality even it product totally different below all standards
18 September 2023
Reply from Macparts
Beste Klant,
Vervelend te lezen dat je niet tevreden bent over de schroevendraaier. We hebben verder geen verzoek gekregen om een nieuwe te sturen of dat je deze terug wilt sturen, dit kan alsnog laat even weten dan sturen we een nieuwe naar je op.
Fast delivery good quality best price
3 September 2023
Wrong keyboard delivered
Wrong keyboard delivered, ordered AZERTY, QWERTY received instead.
MacBook is fully disassembled and customer waiting.
First and last time I order in your shop
1 August 2023
Good Price! Great Products!
I have made an order which was marked as "Delivered" By PostNL 6 weeks ago but I have not received any package - fault by PostNL, then I contacted the seller and he sent it again to my address and everything is great!
21 June 2023
Good price for a mac charger
Good price for a mac charger. It got delivered one day too late, a heads up would have been nice, but maybe the it's the fault of PostNL. Futhermore I got the 96 watt charger instead of the 87 watt I ordered. But I guess that's okay.
5 June 2023
Swift and good quality
1 June 2023
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