Telephone personal are amazing, always polite and helpful with a cheery voice. Great fast service, delivery always within 48 hours max.
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5 stars are not enough for MACLIN, great quality product, great service and a delight to deal with. I strongly recommend MACLIN without hesitation.
very helpful staff but the delivery was a little longer than normal. nobody could not really give me a eta it was always only a gestimation which was not really good for our business
Company replied
Excellent service from Charlotte Bloomfield from the moment she picked up the phone. Charlotte advised re the products we purchased, updated re dispatch information and we received them this Monday... See more
Company details
- Chemical Wholesaler
- Fitness Equipment Wholesaler
- Industrial Chemicals Wholesaler
- Janitorial Equipment Supplier
- Medical Equipment Supplier
Information provided by various external sources
Maclin Group are a BS EN ISO 9001:2015 registered company developing, producing & supplying a wide range of Chemical based cleaning, maintenance & hygiene products for the industrial, institutional, catering, food processing, medical & care sector, engineering, printing, retail markets, facilities management & more. We specialise on OWN LABEL - with new Digital Print Technology, Own Label is now an affordable option without onerous set up costs - call us for more info. We produce Chlorine Tablets, Impregnated Wet Wipes, De-Icers, Flame Retardant, Liquids, Powders, Gels, and more...... We produce for many leading UK & European Retailers, Distributors, Industrial Clients, Hospitals & Nursing Homes; Food Production & Catering companies; Cruise Lines, Rail Networks, Car Manufactures, Facilities Management Companies, etc. Our range includes: Chlorine Bleach Tablets 70% Alcohol Gel products Ice Melt XM - Salt Free, Non-Corrosive and Melts Ice Quickly and Efficiently to much lower temperatures than salt. Coffee Machine Cleaning & Vending Hygiene Products Spillage Control Products including disposables such as scoops & scraper, aprons & gloves Medical Wipes Gym Sanitizing Products Food Production & Catering Wipes Graffiti Wipes Flame Retardant Liquid Beaded Hand Cleaners, Barrier & Afterwork Creams Hand Cleaning Wipes
Contact info
Maclin Group, IP28 6RD, Risby, United Kingdom
- 01284 810 887
- info@maclingroup.co.uk
- maclingroup.co.uk
4.5
Excellent
46 reviews
No recent history of asking for reviews
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Telephone personal are amazing
Telephone personal are amazing, always polite and helpful with a cheery voice. Great fast service, delivery always within 48 hours max.
20 November 2020
Excellent products and service
Excellent products and service, found staff to be very helpful and informative.Very competitive prices.
Would deal with again. Highly recommended.
12 November 2020
excellent service and product
12 November 2020
5 stars are not enough for MACLIN
5 stars are not enough for MACLIN, great quality product, great service and a delight to deal with. I strongly recommend MACLIN without hesitation.
11 November 2020
We always receive a first class service…
We always receive a first class service which is why we use them all the time.
11 November 2020
very helpful staff
very helpful staff
but the delivery was a little longer than normal.
nobody could not really give me a eta it was always only a gestimation which was not really good for our business
11 November 2020
Reply from Maclin Sourcing Solutions Ltd (T/A Maclin Group)
Many thanks for leaving us a review. You ordered a pallet of paper which we advised would be 2-3 weeks leadtime because of the demand caused by the current Covid crisis. Usually we would expect to deliver within 1 week. We delivered after 3 weeks as advised. I did check with the Customer Service team who dealt with this and they advised that despite repeated requests, they were unbable to get firm information from the paper processor, again because of the exceptional demand. Sorry we couldn't be more helpful on this occassion.
Very helpful Team
3 July 2020
Unprompted review
Fantastic company to buy from
Fantastic company to buy from. competitive prices delivered always on time
1 July 2020
Unprompted review
Great company to deal with
Great company to deal with. Great service and excellent communication throughout the process.
1 July 2020
Unprompted review
Excellent professional company.
Excellent professional company.
Ordering easy, delivery always prompt, products exceptional.
A great company to deal with.
1 July 2020
Unprompted review
Excellent service and product.
1 July 2020
Unprompted review
Not trustworthy
Purchased hand sanitiser from them before everything got so expensive. Called beforehand to verify stock and price. After paying and ordering told to pay a higher price then in the end, had my order completely cancelled. Went to their sister site hygieneforless and saw they diverted stock there and were price gouging. Not to be trusted for b2b. Disgraceful.
11 June 2020
Unprompted review
Reply from Maclin Sourcing Solutions Ltd (T/A Maclin Group)
Alex, thanks for taking the time to give feedback. I think I can recall your order which I think you paid and we had to refund as the cost just kept going up. At the time of your initial order, alcohol gel went from £800/tonne to north of £10,000/tonne. There was a UK shortgae and imports were being impounded at the docks for Hospital and emergency use. Our cost from lowest point to highest point in the Covid crisis increased 460%. Supplies were intermittent at best, we were getting constantly let down and prices were moving up weekly. On the disparity on pricing between what you were quoted and our other website: bulk orders (like yours) go via Maclin factroy and our small order internet supplies go from Hygiene4less.co.uk warehouse.Clearly, small order pick pack pricing is always different from bulk as it has to be hand picked, packed and shipped. Supplies are getting back to more normal but are still over double Januray costs.
Very quick services
Very quick services, very friendly thank you and will be using again.
14 May 2020
Unprompted review
Perfect service from helen !!
13 May 2020
Unprompted review
Excellent service from Charlotte…
Excellent service from Charlotte Bloomfield from the moment she picked up the phone.
Charlotte advised re the products we purchased, updated re dispatch information and we received them this Monday morning, having only ordered them the Thursday before the bank holiday weekend.
Thank you
11 May 2020
Unprompted review
Excellent service
6 May 2020
Unprompted review
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