Mackie Direct Reviews 193

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just received my first order from Mackie Direct. I was doing some last minute panic craft buying and they had what I needed in stock and said the order would be dispatched same day if placed by 10am.... See more

Company replied

Rated 5 out of 5 stars

This is a family run business, where the most important thing is Customer Care. Gary & Amanda go out of their way to make every order perfect. Gary will often show you how to complete various items... See more

Company replied

Rated 5 out of 5 stars

Ordered from Mackies quite a few times now and the services is aways impeccable. Lovely items, super quick delivery, cannot fault them at all. Made a call this morning to make a few enquiries and the... See more

Company replied

Rated 5 out of 5 stars

Always a speedy delivery with mackie direct. Parcels are always packed with care & they always send a packet of sweets with the order which my son loves. The quality of their items are brilliant & the... See more

Company replied

Company details

  1. Craft Store

Written by the company

We are a UK supplier of dye sublimation blanks,uv printed items,acrylic cutting and sublimation prints and DTF printing.We pride ourselves on having great customer service and order dispatch times. Always willing to help our customers who are at the forefront of our business. You can also see us on Facebook where we have a group with a large membership with friendly and knowledgeable members @MackieDirect


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

First order, and I will definitely be back for more!

Just received my first order from Mackie Direct. I was doing some last minute panic craft buying and they had what I needed in stock and said the order would be dispatched same day if placed by 10am. It was! And I've already subbed some of the placemats. Absolutely perfect. This definitely won't be my last order, great service and products. And sweeeties too :)

19 December 2025
Unprompted review
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Reply from Mackie Direct

Hi,always nice to get feedback from our customers. Thank you for taking the time to leave a review as we appreciate it

Rated 5 out of 5 stars

Excellent product + customer service, highly recommend!

Highly recommend this company. Garry provided excellent customer service and communication from start to finish. They delivered a high quality product, provided advice on printing that was hugely helpful, and accommodated a late addition to the print requirements to still deliver on time. Very happy with the product, and would 100% use again for branded merchandise.

27 January 2025
Unprompted review
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Reply from Mackie Direct

We are very thankful for your positive feedback and that you were happy with the branded merchandise. We look forward to collaborating with you in the future for anything else we can assist you with.

Rated 5 out of 5 stars

Great experience

Super fast delivery!

Great quality, good value for money. Would 100% purchase from this company again.

17 December 2024
Unprompted review
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Reply from Mackie Direct

Thank you for taking the time to leave us feedback.We appreciate you buying from us

Rated 5 out of 5 stars

5 Star service.

Would highly recommend. Ordered before 1pm delivered before 10am next day. Well packaged. Good quality merchandise. Clear packing slip to check against. Easy to use website. 100% 5* service.

22 November 2024
Unprompted review
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Reply from Mackie Direct

Thank you for your wonderful review

Rated 5 out of 5 stars

Mackie direct I use these guys so much…

Mackie direct I use these guys so much because quality of products superb and delivery is always super quick..
Can't fault them 5***** from me..

12 November 2024
Unprompted review
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Reply from Mackie Direct

Hi Malcolm,thank you for taking the time to post a review. We are very grateful for your kind words and we will always try and give or customers a good serviice

Rated 5 out of 5 stars

Fantastic products and speedy delivery!

Recieved my second order from Mackie Direct today and once again the products are top quality and they have such a good range of products on the website. The delivery time was next day which was brilliant! Well packaged and an overall first class service.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Cannot fault this company.

Ordered from Mackies quite a few times now and the services is aways impeccable. Lovely items, super quick delivery, cannot fault them at all. Made a call this morning to make a few enquiries and the man was super polite and more than happy to help and answer my questions. A much better service than is given from the larger companies out there! Thank you!

9 July 2024
Unprompted review
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Reply from Mackie Direct

Hi ,
Thank you so much for taking the time to leave us a review.We appreciate your feedback and we will always try our best to provide a good friendly service.

Rated 5 out of 5 stars

Wow ... Fantastic company to deal with!

Wow, what can I say? Ordered on Friday, items delivered on Saturday morning!! All superb quality and even included a small bag of sweets, which my son was extremely happy to receive! Thank you so much 😊 I wouldn't hesitate to recommend your company to anybody!!

25 May 2024
Unprompted review
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Reply from Mackie Direct

Thank you for taking the time to leave a review. So glad your happy with the service and products.We appreciate you buying from us.
Many thanks

Rated 5 out of 5 stars

Exceptional service and products

Exceptional service from an amazing couple, the quality of the products is outstanding and the dispatch time is so speedy.
Unfaultable service at every level. So lucky to have such an amazing supplier

16 April 2024
Unprompted review
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Reply from Mackie Direct

Thank you for your lovely review,

Rated 5 out of 5 stars

Just another delivery

Just had 2 more delivery’s last week of mugs and tumblers. Next day delivery always well packed and you even get a bag of sweets in there which my girls love.

4 March 2024
Unprompted review
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Reply from Mackie Direct

Thank you for your review and who doesn't like a wee bag of sweets

Rated 5 out of 5 stars

Excellent Company

Excellent customer service, very informative and gave me some great advice.
My order is usually ready ro collect next day!
I love their products, excellent quality, great range of products.
They also have a Facebook page which is fantastic and full of lovely people, who give great advice, answer questions.
Mackie Direct is my go to for all my sublimation needs

13 February 2024
Unprompted review
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Reply from Mackie Direct

Thank you for your review

Rated 5 out of 5 stars

Amazing Company

Great service, super fast delivery and excellent customer care

26 February 2024
Unprompted review
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Reply from Mackie Direct

Thanks for taking the time to leave us a review

Rated 5 out of 5 stars

The only place to shop

This is a family run business, where the most important thing is Customer Care. Gary & Amanda go out of their way to make every order perfect. Gary will often show you how to complete various items on the Facebook page and they both as well as the Mackie community will answer any questions you may have. If you want a first class service Macke Direct is your only go to

26 February 2024
Unprompted review
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Reply from Mackie Direct

We appreciate your review and your support

Rated 5 out of 5 stars

I am a beginner at sublimation and this…

I am a beginner at sublimation and this company was recommended to me. I ordered on a Friday afternoon and my order was delivered the next day. Even my son loved the delivery as you get a free bag of sweets which he nabbed quickly. The website has a great range of items and is easy to navigate, brilliant prices and the staff are very helpful. Would highly recommend. 5 stars from me.

16 February 2024
Unprompted review
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Reply from Mackie Direct

Your review is greatly appreciated by us and thank you for taking the time

Rated 5 out of 5 stars

Amanda and Garry go above and beyond

Amanda and Garry go above and beyond. Nothing is too much trouble. Their products and services are absolutely amazing. I wouldn't go anywhere else.

28 February 2024
Unprompted review
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Reply from Mackie Direct

Your comments mean a lot to us

Rated 5 out of 5 stars

Perfect experience every time!

Absolutely spot on. I've ordered a number of times now, and delivery is super fast, communication is brilliant and the quality of products is top notch! Customer service is superb and I'm always happy and confident placing orders. Highly recommend Mackie Direct, 100%.

28 February 2024
Unprompted review
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Reply from Mackie Direct

We appreciate you taking the time to leave us a review

Rated 5 out of 5 stars

Absolutely fantastic supplier

Absolutely fantastic supplier. Super speedy delivery and the items are fantastic quality! Highly recommend!

28 February 2024
Unprompted review
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Reply from Mackie Direct

We thank you for buying from us.We value your custom

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