I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available... See more
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Review summary
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The staff at the Glasgow Bath Street store were absolutely superb. From start to finish, they were so friendly, attentive, and went above and beyond to make sure everything ran smoothly for our big da... See more
Company replied
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my fac... See more
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Company details
Written by the company
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Written by the company
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Contact info
2 Dawson Road, G4 9SS, Glasgow, United Kingdom
- 0141 280 3398
- macgregorandmacduff.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The after sales was excellent as the…
The after sales was excellent as the scarf I had ordered was not available so was given other options. Scarf arrived in good time for Christmas
27 November 2025
Reply from MacGregor and MacDuff
Hi Wendy,
Thank you for your kind words! We are really pleased to hear our team were able to find an alternative tartan and still have the scarf arrive with you in time for Christmas.
Kind Regards,
Kayleigh
Excellent fast service.
Telephoned prior to ordering online to check delivery time. It was dispatched day of purchase and arrived the following day. Excellent service.
26 November 2025
Reply from MacGregor and MacDuff
Hi Kim,
Thank you for the lovely review! We are pleased to hear our team were able to have the kilt roll dispatched quickly to you.
Kind Regards,
Kayleigh
Super fast delivery of item
Super fast delivery of item. Good quality item but extremely disappointed in the packaging. Placed in a jiffy bag, no tissue around item. Postmen push and force small parcels through letterboxes and item could quite easily have been damaged as jiffy bag was wet with rain.
26 November 2025
Reply from MacGregor and MacDuff
Hi Heather,
Thank you for your feedback. We’re pleased to hear the delivery was quick and that you were happy with the item. We’re sorry to hear the packaging was disappointing.
We appreciate you bringing this to our attention and will review it to ensure a better experience in the future.
Kind Regards,
Kayleigh
Great service for sales to the United States
I always enjoy working with MacGregor and McDuff. The staff are always attentive and customer service over the phone is able to answer any additional questions I might have when shopping online from the United States.
19 November 2025
Reply from MacGregor and MacDuff
Hi Jeremy,
Thank you for your wonderful review! We’re glad our staff have been helpful during your experience with us. We appreciate your loyalty!
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Gary,
Thank you for the kind review! We are glad to hear you are happy with the sgian dubh and kilt roll.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Godfrey,
Thank you for the lovely review! We are happy to hear you are pleased with your tartan waistcoat and accessories.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Valerie,
Thank you for your kind words! We are so pleased to hear you are happy with the quality and service received.
Kind Regards,
Kayleigh
Outstanding business
Ordered through a month before the custom order was needed and with added changes throughout. MacGregor and MacDuff delivered in time and with continuous support throughout 10/10 service
24 November 2025
Reply from MacGregor and MacDuff
Hi Luke,
Thank you for the lovely review! We truly appreciate your kind words and are happy to hear you are pleased with your order.
Kind Regards,
Kayleigh
First class service
2 October 2025
Reply from MacGregor and MacDuff
Hi Tom,
Thank you for great review! We are so pleased to hear you were happy with the service received.
Kind Regards,
Kayleigh
Very good and fast service,top quality
Very good and fast service,top quality. very nicelybmade
17 November 2025
Reply from MacGregor and MacDuff
Hi Yvan,
Thank you for the great review! We’re delighted that you were pleased with the fast service and the quality of the item.
Kind Regards,
Kayleigh
Always great service
Always great service, have used a few times this year from getting new jacket and waistcoat made to ordering kilt pin and and belt buckle, items always top quality and any queries quickly dealt with. Thanks
14 November 2025
Reply from MacGregor and MacDuff
Hi Ian,
Thank you for your kind words! We really appreciate you choosing us throughout the year. We’re delighted to hear you’re happy with your jacket, waistcoat and accessories.
Kind Regards,
Kayleigh
I like professional e-sales
I like professional e-sales. Pay it, ship it, track it,get it there on time.
Perfect experience from MacGregor & MacDuff.
19 November 2025
Reply from MacGregor and MacDuff
Hi Kevin,
Thank you for the great review! We’re so pleased to hear the process was smooth and everything arrived on time.
Kind Regards,
Kayleigh
Fast shipping
Fast shipping, incredible quality for a kilt for hire. Love my purchase!
13 November 2025
Reply from MacGregor and MacDuff
Hi John,
Thank you for the great review! We’re delighted to hear you loved the quality and fast shipping of your kilt.
Kind Regards,
Kayleigh
Incredible service
Ordered for my wedding, a little late for the delivery time but the team rushed through my order and got them to me on time. Was really happy with the product and service 10/10
13 November 2025
Reply from MacGregor and MacDuff
Hi Mark,
Thank you for the lovely review! We are so glad that we were able to have the braces arrive with you on time. We really appreciate your kind words regarding the service and product.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi David,
Thank you for the lovely review! We hope you love your thistle kilt pin.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Fiona,
Thank you for the great review! We are so pleased to hear you are happy with the socks.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Peter,
Thank you for the great review! We are so happy to hear you were pleased with the service received.
Kind Regards,
Kayleigh
Fantastic waistcoat
I ordered a Thomson tartan waistcoat for my son and thankfully staff initially queried our measurements and it gave us time to take more accurate measurements and the result was a fabulous garment which fits perfectly. So well made, my son loves it so much, he's keeping it to wear at his wedding next year. Thanks everyone! TrishaP
11 November 2025
Reply from MacGregor and MacDuff
Hi Trisha,
Thank you for the wonderful review! We are so happy to hear your son is pleased with his tartan waistcoat.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Karen,
Thank you for your lovely review! We truely appreciate your kind words and reccomendation.
Kind Regards,
Kayleigh
Waist coat and jacket
Ordered and delivered well within the time. Packed really well would definitely recommend really good quality clothing
12 November 2025
Reply from MacGregor and MacDuff
Hi Donald,
Thank you for your kind words! We are so happy to hear you are pleased with the Black Clunie jacket set.
Kind Regards,
Kayleigh
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