I had a great experience here. The team was helpful, honest and polite start from the staff answered my call to get me through to Miss Karen Mendoza who dealt and worked the whole process of my fligh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ma'am Cindy was very helpful and everything was well organized and professionally handled. friendly, responsive, and always willing to help whenever I had questions. I will gladly recommend Mabuhay Tr... See more
Company replied
My family and I just had the worst return flight ever. We didn't deserve the nightmare caused by both the flight changes made by Cathay pacific airline to our original flight and be rerouted to th... See more
Company replied
The whole experience was amazing!Verna Santos is very helpful & her patience was very enormous & she did well in understanding my being not keen with digital knowledge.Many thanks Verna!!!Once again,... See more
Company replied
Company details
About Mabuhay Travel
Written by the company
Long Live Philippines
Established in 1986, Mabuhay Travel is a trusted name in travel and the only award-winning Filipino travel agency based in the UK. As part of the renowned Moresand Group, we are proudly IATA and ATOL certified, offering secure and expert travel services from flights and hotels to holiday packages. With access to over 150 leading airlines, we provide unbeatable fares from the UK to the Philippines. Known for our outstanding value on long-haul flights, our dedicated team of English & Tagalog-speaking specialists work closely with top carriers to deliver exclusive deals tailored for the UK's Filipino community.
Book Cheap Flights Begin Your Journey Latest Offers Cheap Flights to Manila Cheap Flights to Cebu Cheap Flights to Clark Philippines Attractions Visit Our BlogAward-Winning Service, Trusted by the UK's Filipino Community
Start Planning Your Journey to the Philippines Today
🥇 Gold - Best Travel Company to Southeast Asia (2025)
🥈 Silver – Best Travel Company to Southeast Asia (2024)
🥇 Gold - Best Travel Company to Southeast Asia (2023)
Mabuhay Travel has achieved a significant milestone by winning the prestigious title of Best Travel Company to Southeast Asia at the 2023, 2024, and 2025 British Travel Awards. This recognition solidifies our position as the UK’s only award-winning Filipino travel agency & demonstrates our excellence in delivering travel services to the Philippines. With this accolade, we continue to stand out in the competitive travel industry, offering exceptional flight and holiday deals tailored specifically to the Filipino community in the UK. We would also like to acknowledge that none of this would be possible without the continued trust, loyalty, and support of our valued customers.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 0207 612 0566
- info@mabuhaytravel.uk
- mabuhaytravel.co.uk
Nominated for 2 British Travel Awards
5.0
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mabuhay Travel
Mabuhay!
Hello Kareen, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback! We're so pleased to hear that our team was accommodating and friendly during your experience. We strive to provide excellent service to all our customers. Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
I always use Mabuhay Travel for nearly…
I always use Mabuhay Travel for nearly 10 years, Ate Melissa is very helpful agent and very friendly and easy to talk too, i always recommend to my friends Mabuhay specially ate Melissa because shes Reliable travel agent and she always give you the best Price!
Thank you Ate Melissa for always helping and always finding best Price for our holiday..
29 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Joanne Avery, Thank you for your wonderful feedback and for choosing Mabuhay Travel for nearly 10 years.
Your continued loyalty means so much to us. We’re delighted to hear that Melissa has consistently provided friendly, reliable, and personalised service throughout the years. Taking the time to understand our customers' travel needs and finding the best available fares helps ensure every trip offers both great value and complete peace of mind.
We’re especially grateful that you continue to recommend Mabuhay Travel—and Melissa in particular—to your friends. There is no greater compliment than earning the trust of loyal customers who are happy to share their positive experiences with others. We will be sure to pass on your kind words to Melissa.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. Thank you once again for your continued trust, and we look forward to helping you find many more great holiday deals in the future.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Staff was very helpful particularly…
Staff was very helpful particularly Isabel who assisted me all the way until I chosen the right flight she’s very kind and patiently assisted us.
30 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Emiliana, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your kind feedback. We’re delighted to hear that Isabel was able to assist you patiently from start to finish until you found the right flight. Taking the time to understand each customer's preferences and guide them through the available options helps ensure they can book with confidence and choose the itinerary that best suits their travel needs. We truly appreciate your trust and will be sure to share your kind words with Isabel.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Flying high
Karen at Mabuhay always does a great job of booking my holidays, I totally recommend Mabuhay travel
30 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Martin, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We are so happy to hear that our team consistently provides excellent service for your holiday bookings. We truly appreciate your kind words towards Karen. We are grateful too for your recommendation, it means a lot to us! Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Abigail who assisted me has been very…
Abigail who assisted me has been very helpful all the way through! Excellent service and deserves 5 stars
29 June 2026
Unprompted review
Reply from Mabuhay Travel
Mabuhay!
Hello Alfonza, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback! We are delighted to hear that Abigail provided such helpful and excellent service throughout your experience. We truly appreciate you taking the time to share your positive comments and for recognizing her efforts.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Booking process
30 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your feedback. Your satisfaction is our priority. Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again and to gain 5-star rating from you.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello Aiza, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We are so pleased to hear that Cindy was helpful and accommodating. Providing excellent service is always our top priority, and it's wonderful to know that this was your experience. Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Anne Kepler is the best
Anne Kepler is the best! She was incredibly helpful from start to finish and made booking our family’s flights so easy and stress-free. Thank you, Anne, for making everything run so smoothly. Your excellent service is truly appreciated!
29 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback! We're delighted to hear that Anne was incredibly helpful from start to finish, making your family's flight booking easy and stress-free. We truly appreciate you acknowledging the excellent service provided.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your next travel adventure.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
The agent Isabel
Big shoutout to Isabel the agent for accommodating me patiently, very helpful and found me a good flight. Highly recommend their service.
29 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Gigi, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We appreciate your positive feedback. We are so glad to hear that Isabel patiently assisted you and found you a good flight. It's wonderful to know that her helpfulness made a difference in your experience.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello Moonny, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your positive review! We are so pleased to hear that Remy was very accommodating during your experience. We appreciate you taking the time to share your positive thoughts.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
VERY ACCOMMODATING AND VERY KIND TO THE…
VERY ACCOMMODATING AND VERY KIND TO THE CLIENT , IM HAPPY WITH THEIR SERVICE … THANK TOU
29 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We're delighted to hear that you are happy with the service and found our team accommodating and kind. Providing a supportive and welcoming experience is very important to us. We truly appreciate your positive feedback.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We're so happy to hear such strong positive feedback towards Joy! We truly appreciate you taking the time to share your experience.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Staff is very polite and respond to…
Staff is very polite and respond to emails immediately and explain everything before making the booking,
Imelda was very helpful in everything.
28 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Mr. Balmores, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your kind feedback. We’re delighted to hear that Imelda was able to assist you throughout your booking. Responding promptly to enquiries and explaining every detail before confirming a booking helps customers make informed decisions and gives them confidence that their travel plans are arranged correctly.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello Gerry, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback! We are so pleased to hear that our staff was friendly, helpful, and accommodating during your recent experience. We strive to provide excellent service to all our customers. Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
I was assisted in a calm unhurried…
I was assisted in a calm unhurried manner, the agent was very helpful and polite at all times, explaing everything to me very well and answering all questions asked calmy and ensured that i understood all details of my booking.
28 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Kenneth, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your thoughtful feedback. We’re delighted to hear that you were assisted in a calm and unhurried manner throughout your booking. Taking the time to explain every detail clearly and answer questions patiently helps customers feel comfortable, fully informed, and confident before confirming their travel arrangements.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Reply from Mabuhay Travel
Mabuhay!
Hello Miss Cristina, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your kind words. We are glad you you found our staff excellent. Your satisfaction is our utmost priority. Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Excellent employee Sarah
Excellent employee Sarah - very accommodating.
Brilliant customer service
24 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Maria Donna, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We appreciate your kind words and positive review towards Sarah. We're happy to hear that she provided excellent service and was very accommodating while working with you! Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Outstanding Customer Care
Joy made the entire process easy and stress-free.She took the time to find me a best deal for my flight and she also explain everything clearly and answered all my questions. She never failed me every time I will asked her to look for my flight booking. Outstanding customer care!"
26 June 2026
Unprompted review
Reply from Mabuhay Travel
Mabuhay!
Hello Geraldine, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback. We’re delighted to hear that Joy made the entire booking process easy and stress-free. Taking the time to find the best available flight options, explain every detail clearly, and answer questions with care helps customers make informed decisions and travel with confidence.
We’re especially grateful for your continued trust in Joy whenever you need assistance with your flight bookings. Knowing that she has consistently provided the outstanding customer care you can rely on means a great deal to us, and we will be sure to share your kind words with her.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We look forward to assisting you again on your future journeys.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
Miss Abi was very helpful and…
Miss Abi was very helpful and accommodating with our requests. Quick and easy booking with her
27 June 2026
Unprompted review
Reply from Mabuhay Travel
Mabuhay!
Hello Mae, Thank you for choosing and trusting Mabuhay Travel for your travel needs. We truly appreciate your kind words and are delighted to hear that your booking experience was quick and easy, and that Abi was very helpful and accommodating with your requests.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your support and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
I was very happy with the services…
I was very happy with the services given. Karen had been really helpful and accomodating. More over,she did an amazing job . Highly recommended her to manage your booking
26 June 2026
Reply from Mabuhay Travel
Mabuhay!
Hello Ofelia, Thank you for choosing and trusting Mabuhay Travel for your travel needs. Thank you for your wonderful feedback and recommendation. We’re delighted to hear that Karen provided helpful and accommodating service throughout your booking. Taking the time to understand each customer's needs and provide attentive support helps make the booking process smoother and gives customers confidence that every detail is well taken care of.
Should you have any future travel plans or enquiries, please don’t hesitate to reach out. Our dedicated travel consultants are always here to provide seamless and personalised service. We truly appreciate your recommendation and look forward to assisting you again.
Follow us on https://www.facebook.com/mabuhaytravel.uk for our promotions and activities.
Maraming Salamat Po.
Mabuhay Travel Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.