Bought the Kinky Curly Highlighted half Wig it’s absolutely lush. ISEE packages the hair really well and the freebies are really good and useful, I love the fact they include a cute pink bonnet in the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I absolutely LOVE the ISEEHAIR Burmese Curly Feather Crochet Hair! I installed it using the Miracle Knot method, and it exceeded all of my expectations. The curls stayed beautiful and define... See more
This is my first time buying a human hair half wig and it us the texture that I needed. The hair is great quality. I would purchase from here again.
Great customer service and products. The packaging is stellar much thought and time put into the presentation. The hair is exemplary great quality . I am a return client
Company details
Written by the company
ISEE HAIR, See Your Beauty. ISEE Hair official website mainly sale the ISEE Princess collection and the ISEE Crown collection. ISEE Princess collection is best known for its Mongolian curly hair, Brazilian wave and straight hair. Especially the curly hair, can match 3b, 3c, 4a, 4b, 4c natural hair texture perfectly, and easy to maintain. High-quality human hair product with affordable price, best choice to start your entry lux hair tour. If you check our Instagram @iseehairbeauty, you will see thousands of customers sharing. And their beauty and smile will make you fall in love with ISEE HAIR. ISEE Crown is born for luxury. Top-quality double-drawn human virgin hair, become beautiful wig with exquisite craftsmanship. Every move with the wig is the ultimate enjoyment.
Contact info
United States
- +1 202 200 0697
- jessie@iseehair.com
- m.iseehair.com
4.2
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The hair quality is top-notch!
23 April 2026
Unprompted review
Two weeks ago
Two weeks ago, I left a review for I see Hair on Trustpilot. They responded saying the hair couldn’t be returned because it was used. Then, after I posted on their Instagram, they reached out privately, which I have screenshots of offering to exchange the hair as a one-time exception since I’m a longtime customer.
Since then? Silence. No follow-up, no return label, no updates, nothing. This just confirms the lack of customer service. If you receive poor-quality hair, don’t expect a resolution. They won’t respond, they won’t refund you, and they won’t work with you. And that’s not a business worth supporting.
22 March 2026
Unprompted review
Reply from ISEE HAIR
Dear Customer,
Thank you for taking the time to share your feedback.
First and foremost, we want to sincerely apologize for the issues you’ve encountered with your hair. We understand your frustration, and we take all customer feedback seriously. We’re truly sorry that this experience didn’t meet the high standards we strive to provide.
Our return policy requires wigs to be in brand new condition for a standard return. Given the current circumstances, we have provided you with other suitable solutions.
Please kindly check your email again, as we have been trying to assist and provide a suitable resolution.
We genuinely value your support and are committed to working with you toward an outcome that leaves you satisfied.
Best regards,
ISEE Hair Customer Service Team
So…… in love with my wig
So…… in love with my wig. Received my package and I was so.. surprised with the quality and packaging. ISEE HAIR is a must have
20 April 2026
Unprompted review
I purchased the Burmese curly 9x6 wig…
I purchased the Burmese curly 9x6 wig and I can tell it’s synthetic hair wore it and same day it’s strong curls are strong and not nice I’m dissatisfied and disappointed with my order after using so long to deliver just to get a fake hair
21 April 2026
Unprompted review
Reply from ISEE HAIR
Hi love,
Thank you for your feedback，we’re really sorry to hear about your experience.
We understand that the hair felt fine at first but became stiff after wearing it the same day. In most cases, this can be related to product buildup, lack of moisture, or environmental factors, which may affect the curl softness and overall feel of the hair.
We’d truly like to look into this further for you. However we could not locate your order based on this review. We kindly ask that you update your review with your order number or contact us directly at Jessie@iseehair.com. Once we have your order details, we’ll be able to better understand the situation and provide you with appropriate support.
We also sincerely apologize again for the delay in delivery and any inconvenience caused. We appreciate your feedback and hope to resolve this for you as soon as possible.
Best regards,
ISEE Hair Team
High Quality Wigs
The hair is as described. High quality wigs with straightforward instructions on how to maintain the hair. Just amazing!
21 April 2026
Unprompted review
Beautiful wig I absolutely love the…
Beautiful wig I absolutely love the texture . Full long and full of shine
20 April 2026
Unprompted review
I purchased the 9x6 with bangs and it…
I purchased the 9x6 with bangs and it WAS NOTHING LIKE THE PICTURE. It came super boneless, the bang wasn't even a bang it was just horrible just a mess. I always order my wigs from this company, usually just half wigs and never have a problem. Lesson learned, stick to what I know.. False advertisement for sure. You guys definitely got me, but never again.. So if you were thinking of getting this wig 10 out of 10 don't recommend, especially if you think it's going to look like the picture
20 April 2026
Unprompted review
Reply from ISEE HAIR
Hi love,
We’re very sorry to hear about your experience with the 9x6 wig with bangs — this is definitely not the experience we want for our loyal customers.
We truly appreciate your continued support with our half wigs, and we’re sorry this unit did not meet your expectations. We understand that the final look can vary depending on styling and handling, and we sincerely apologize if it did not match what you expected.
We have already located your order and reached out to you via email (from Jessie) to better understand the issue and offer a proper solution. Could you please kindly check your inbox (and spam folder just in case)?
We’re committed to resolving this for you and making things right.
Thank you for your feedback, it helps us improve.
Best regards,
ISEE Hair Team
Oh my gosh I like Isee hair very…
Oh my gosh I like Isee hair very natural and the company makes good products first time I tried them when I see the hair is good now I bought 5 times love isee hair😍❤️🥰
10 December 2025
Unprompted review
Every unit I’ve received has been great…
Every unit I’ve received has been great quality. You can dye it, swim in it, and I love they are clueless so I can take it off at night and let my scalp breath. These units save me thousands since I no longer need a salon visit for a nice hairstyle. I love Isee wig hair.
20 April 2026
Unprompted review
Order number 16601662904
Order number 16601662904
You literally prevent bad reviews on your website! You dismissed and ignored me after asking for photos which I provided when I asked for an exchange. The hair I sort to exchange for a closure was in its original packaging untouched. You gave me a run around and ignored me. By the way, the frontal/closure bald after 2 months no matter how well you take care/recommended products you use. Matting start after one wash!
18 January 2026
Unprompted review
Reply from ISEE HAIR
Hi love,
We’re truly sorry to hear about your experience and the frustration this has caused.
After checking your case, our team (Kate) did provide the return address on Jan 28 regarding your exchange request. We’re very sorry if there was any misunderstanding or if you felt your concerns were not properly followed up — that is not the experience we want to give you.
Please don’t worry, Jessie has already reached out to you again via email to follow up on your case and help move this forward. We kindly ask you to check your inbox (and spam folder just in case) and reply to us so we can properly assist you.
We take your feedback seriously and will do our best to resolve this for you.
Thank you for bringing this to our attention.
Best regards,
ISEE Hair Team
HONEST REVIEW!!!
HONEST REVIEW!!!! The influencers are LYING!!!!!!!!!! i received my hair April 1st? my install was April 11th. i washed my hair for the first time today and the lace is now bald. the lace is synthetic and the hair in the back feels completely different. i’m so upset my second install is April 18th and i paid so much for this hair listening to the influencers. this is disappointing!!! not only that it gets nappy as hell. this is not good hair and for what i paid. for it is disturbing. i haven’t had this hair a month and it looks a damn mess! & Jessie tried to say i had this hair a month! Jessie miss me FULL REFUND! The hair is FAKE & i have pictures & videos! That trash hair was not 100% human i put fire to it. i wish i could post the video ill post it on isee website! Jessie knows my order number we have plenty emails!!!!! ask him/her worst customer service ever!!!!!!
9 April 2026
Unprompted review
Reply from ISEE HAIR
Hi love,
We’re truly sorry to hear about your experience，this is definitely not the experience we want for any customer.
We would like to clarify that all of our wigs are made from 100% human hair, and the products we provide are the same as those sent to influencers. We take quality very seriously.
At the same time, the condition of the hair after use can also be affected by daily maintenance, care routine, and styling methods. Since we’re currently unable to confirm your exact order and product details, we’re not able to give you more specific guidance at this stage.
We also could not locate your order based on this review. To help us resolve this for you as quickly as possible, we kindly ask that you update your review with your order number or contact us directly at Jessie@iseehair.com. Once we have your order details, we’ll be able to better understand the situation and provide you with appropriate support.
Thank you for your feedback — we’re here to help resolve this for you.💕
Best regards,
ISEE Hair Team
2 weeks no communication
Two weeks down the line. The order is still processing and no response from customer service.
5 April 2026
Unprompted review
Reply from ISEE HAIR
Hi love，
We’re sorry to hear about your experience and understand your concern regarding the order status.
We’d really like to check your order and assist you as soon as possible, but we’re currently unable to locate your details from this review. we kindly ask that you update your review with your order number or contact us directly at Kate@iseehair.com. Once we have your information, we will look into it right away and provide you with a clear update.
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
ISEE Hair Team
The hair look and smells lovely
The hair look and smells lovely. I appreciate the promotional items included. They all look fabulous. ISEE did not disappoint me.
18 April 2026
Unprompted review
I ordered this week because I saw a…
I ordered this week because I saw a young lady wearing it, and I truly thought it was her natural hair. It looked beautiful on her. We end up exchanging phone numbers and she shared the link. I ordered it and initially I felt the hair had a lot of volume and it just didn’t fit my small frame face. I emailed Jesse with my complaints and they helped me walk through the proper cure for my wig and I am in love with it. It’s so beautiful. It’s so soft no tangle all day and it fits me so perfectly. The customer service was amazing so understanding and so patient with me. I would definitely be an ongoing customer so satisfied. 🥰🥰
17 April 2026
Unprompted review
Lace not melting
Lace not melting, hair falling with touch very bad quality
I bought a hair with them for the first use hair was already falling, I sent pictures and videos to them showing that , a 300$ Canadian dollars hair. They just declined it , I was unable to leave a review on their website. Because the do not want you to leave review about the bad quality since they have a lot of influences saying how good is the hair.
15 April 2026
Unprompted review
Reply from ISEE HAIR
Hi love，
Thank you for sharing your feedback. We’re truly sorry to hear about your experience.
After carefully reviewing the photos and videos you provided, we found that the product had already been used/installed, which unfortunately makes it ineligible for return or refund according to our policy.
We would also like to clarify that we did not ignore your case. Our team has already responded to you via email—please kindly check your inbox (including spam folder) or contact us directly at Jessie@iseehair.com so we can continue assisting you.
We always aim to provide high-quality human hair products and fair support to all customers, and we remain here to help resolve any concerns💕
Best regards,
ISEE Hair Team
If I could give a 0 rating I definitely…
If I could give a 0 rating I definitely would. Isee hair scammed me especially this lady named Kate who deals with customers. I ordered two wigs and only received one. I want my second wig which I paid money for. This is unacceptable and unprofessional service from Isee hair. I hope South Africans get to see my review and save themselves from getting scammed.
13 April 2026
Unprompted review
Reply from ISEE HAIR
Hi love,
We’re truly sorry to hear about your experience, and we sincerely apologize for the concern this has caused you.
Please rest assured that we take this matter very seriously. Our team is currently actively checking with both the warehouse and the courier to investigate what may have happened with your order.
We have not ignored your case, and we are working to provide you with a clear solution as soon as possible. Kindly allow us a little more time to complete the investigation, and we will update you shortly.
Thank you for your patience and understanding 💛
Best regards,
ISEE Hair Team
Loved the hair!
13 April 2026
Unprompted review
I ordered human crochet hair on March…
I ordered human crochet hair on March 25th 2026 . I never received my order. I have emailed Kate several times. She responded saying the order is being processed. Still no hair. I just received an email on April 16th saying they don't have my color, would I accept a different color? Absolutely not!
I will absolutely NEVER, EVER order from this company again. If you are thinking about it, dont! RUN! I am about to seek legal action.
23 March 2026
Unprompted review
Reply from ISEE HAIR
Hi love,
Thank you for your feedback, and we’re truly sorry for the delay and frustration this has caused you.
Your order is for one of our new and popular (hot-selling) product, which requires approximately 2–3 weeks of preparation time before shipping. We sincerely apologize for any inconvenience this may have caused.
Our team member Kate has already followed up with you again via email to provide an update and assist further. Please kindly check your inbox (and spam folder if needed).
We truly appreciate your patience and are working to get your order shipped out as soon as possible.💕
Best regards,
ISEE Hair Team
good experience with iseehair 🩷!
6 April 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.