ISEE HAIR Reviews 

3,248
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 617 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, describing it as soft, beautiful, natural-looking, and low maintenance, often blending seamlessly. Many appreciate the fast and efficient delivery service, with packages arriving promptly. People frequently highlight the excellent customer service, noting prompt and helpful responses, and stellar packaging often includes thoughtful freebies. However, some customers also noted concerns regarding product quality, specifically mentioning significant shedding, matting, and issues with hair not being 100% human as advertised. A few other people experienced problems with order processing, including shipping delays and a lack of communication or tracking information for their purchases.

What people talk about most

Product

Users describe positive interactions with product, highlighting its high quality, softness, and natural... See more

Quality

Customers consistently note positive experiences with quality, praising the hair for being soft, beautiful,... See more

Order

Customers had ambiguous experiences with order processing and delivery, with some expressing satisfaction and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times, often... See more

Customer service

People report ambiguous experiences with customer service, with many praising the service as great, super... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the Kinky Curly Highlighted half Wig it’s absolutely lush. ISEE packages the hair really well and the freebies are really good and useful, I love the fact they include a cute pink bonnet in the... See more

Rated 5 out of 5 stars

I absolutely LOVE the ISEEHAIR Burmese Curly Feather Crochet Hair! I installed it using the Miracle Knot method, and it exceeded all of my expectations. The curls stayed beautiful and define... See more

Rated 5 out of 5 stars

This is my first time buying a human hair half wig and it us the texture that I needed. The hair is great quality. I would purchase from here again.

Rated 5 out of 5 stars

Great customer service and products. The packaging is stellar much thought and time put into the presentation. The hair is exemplary great quality . I am a return client


Company details

  1. Wig Shop
  2. Hair Extensions Supplier

Written by the company

ISEE HAIR, See Your Beauty. ISEE Hair official website mainly sale the ISEE Princess collection and the ISEE Crown collection. ISEE Princess collection is best known for its Mongolian curly hair, Brazilian wave and straight hair. Especially the curly hair, can match 3b, 3c, 4a, 4b, 4c natural hair texture perfectly, and easy to maintain. High-quality human hair product with affordable price, best choice to start your entry lux hair tour. If you check our Instagram @iseehairbeauty, you will see thousands of customers sharing. And their beauty and smile will make you fall in love with ISEE HAIR. ISEE Crown is born for luxury. Top-quality double-drawn human virgin hair, become beautiful wig with exquisite craftsmanship. Every move with the wig is the ultimate enjoyment.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,248)

591 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Terrible communication

I would please like an update on the
New In 99J Burgundy Burmese Curly Crochet Human Hair for Miracle Knots Plush Texture Time-Saving Wear
#1B99J / Bundle Deal: 16 inch x 3
That i ordered on the 18th june almost 2 weeks ago.
My order is still saying processing and i made sure I ordered way before needed.
Communication is very non existent.
If I cannot recieve my hair for when its needed I will request a full refund
Order number: 16601836577

30 June 2026
Unprompted review
Rated 4 out of 5 stars

Bought the Kinky Curly Highlighted half…

Bought the Kinky Curly Highlighted half Wig it’s absolutely lush. ISEE packages the hair really well and the freebies are really good and useful, I love the fact they include a cute pink bonnet in there too.

25 June 2026
Unprompted review
Rated 2 out of 5 stars

Wig was very thin

Wig was very thin. Paid over $500 and had to buy 2 bundles to fill it. Very disappointed with iseehair as the hair that is advertised isn’t what I got. Really thought with the review it would’ve been better. To add to that it wouldn’t let me post my review on the website. I’m starting to think that the reviews are fake

25 June 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE HAIR AND RUDE COMPANY

TERRIBLE HAIR AND RUDE COMPANY. I haven't met anyone with a good experience with them so they are definitely deleting reviews. The worst wig I've ever received, I ordered 24" and received 20". Wore it once and it immediately matted, and sheds whoever you try to brush it. Customer service was so unhelpful, first they insisted I didn't take care of the wig properly, even though I am a hair stylist, then they only offered a partial refund or a voucher, even tough I had had the wig for less than 30 days and raised the refund within 30 days of receipt, so under UK Consumer Law I am entitled to a refund because I was sent a faulty product and it's the wrong length. Now I have to file a dispute through my bank to get my money back since they refuse. Save your money and buy from somewhere else

Edit: they asked me to update my review with my order number so they can help. Order number is 16601793332. They also asked me to email them. I already did email them and they were the ones who told me they won't refund my order, hence why I had to file a bank dispute. They're clearly just saying this publicly so they seem helpful. I will update my review if they actually respond and fix the situation.

18 May 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi Grace,

Thank you for taking the time to share your feedback.

We would love the opportunity to understand more about your order and the specific problems you've mentioned. Could you please kindly update your review with your order number so we can locate your case and assist you properly?

Alternatively, you can also contact our after-sales team directly at jessie@iseehair.com, and we will make sure your issue is reviewed and resolved as quickly as possible.

Thank you again for your feedback, and we hope to have the opportunity to serve you better.

Best regards,
ISEE Hair Team

Rated 5 out of 5 stars

I love my hair .

I love my hair .. amazing quality. Prompt delivery. Prompt response to customer queries. Definitely ordering more x

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality

This company has exceptional customer service. I wanted to know about the delivery times and they communicated from the day I sent the message to the day I received the hair. I ordered on June 19th and my package arrived June 22..UNBELIEVABLE!!!
The hair is just as advertised, length, style and density. I will definitely recommend this company!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Iseehair really strive to satisfy there customers from communication to making sure there customers receive their item on time. I changed my address three times and my package was delivered to my desired address in 4 days when my wig became available. Thank you Iseehair!.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

The wig cap has a new level of perfection!

I have ordered multiple units from Isee Hair and I've always been pleases with the product. I usually require a smaller cap size and they have now revamped the caps! The caps are now equipped with not only combs, but also a drawstring! Just when I thought the quality couldn't get any better, the fit of the wig is absolutely perfect now. I have never had a wig with that perfect fit until now! You can literally just put this on and go. People ACTUALLY think this is my hair because the hairline is so natural.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

This is probably my fifth time ordering…

This is probably my fifth time ordering from Isee Hair, and they never disappoint! My package arrived incredibly fast, the hair quality is amazing, and the wig looks beautiful. The customer service was also top-notch and made the entire experience even better. I’ll definitely continue to be a returning customer!

13 June 2026
Unprompted review
Rated 5 out of 5 stars

The best gift to myself!

Had almost given up on the order, processing a reverse due to a massive delay. But the situation changed to become a whole beautiful experience. To say it's beautiful is an understatement. It was certainly worth the wait. I'm so grateful and will be buying again from ISEE Hair. Love the gifts too and the packaging oh my! Your customer service was exceptional, Jessie, you didn't give up, you excelled in delivery.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I will reorder again and again

Just wanted to take a moment and appreciate this Company. Thanks ISEE HAIR for the quality.
I’ve been wearing your wigs for years now and no complaints. You’re the best. Quality is top notch and delivery service is great

30 May 2026
Unprompted review
Rated 5 out of 5 stars

The hair was beautiful

The hair was beautiful. It was very awesome. It came with gifts that I’m most definitely gonna be using and I’m so thankful this hair company saved my life.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

This is the hair!!

I want to start off with the communication and fast shipping. It was so easy to get in contact with them and they checked in right on time for any updates I needed on my package. They are so nice it’s more like talking to a best friend rather than someone who is just trying to get you out of the way. NOW LETS GET INTO THE HAIR!! I did the Burmese Curl 16” and baby I am in love. The way she curls up in the water and just looks over my locs. It’s really good quality hair but I can say if you want a really full look, get about 6-10 packs (yes I know it’s a lot but it will be so worth it and the hair is reusable).

10 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look