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ISEE HAIR Reviews 

3,248
•
TrustScore 4 out of 5

4.2

Wig Shop
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Review summary

Created with AI, based on recent reviews

Looking at 617 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, describing it as soft, beautiful, natural-looking, and low maintenance, often blending seamlessly. Many appreciate the fast and efficient delivery service, with packages arriving promptly. People frequently highlight the excellent customer service, noting prompt and helpful responses, and stellar packaging often includes thoughtful freebies. However, some customers also noted concerns regarding product quality, specifically mentioning significant shedding, matting, and issues with hair not being 100% human as advertised. A few other people experienced problems with order processing, including shipping delays and a lack of communication or tracking information for their purchases.

What people talk about most

Product

Users describe positive interactions with product, highlighting its high quality, softness, and natural... See more

Quality

Customers consistently note positive experiences with quality, praising the hair for being soft, beautiful,... See more

Order

Customers had ambiguous experiences with order processing and delivery, with some expressing satisfaction and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times, often... See more

Customer service

People report ambiguous experiences with customer service, with many praising the service as great, super... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the Kinky Curly Highlighted half Wig it’s absolutely lush. ISEE packages the hair really well and the freebies are really good and useful, I love the fact they include a cute pink bonnet in the... See more

Rated 5 out of 5 stars

I absolutely LOVE the ISEEHAIR Burmese Curly Feather Crochet Hair! I installed it using the Miracle Knot method, and it exceeded all of my expectations. The curls stayed beautiful and define... See more

Rated 5 out of 5 stars

This is my first time buying a human hair half wig and it us the texture that I needed. The hair is great quality. I would purchase from here again.

Rated 5 out of 5 stars

Great customer service and products. The packaging is stellar much thought and time put into the presentation. The hair is exemplary great quality . I am a return client

Company details

  1. Wig Shop
  2. Hair Extensions Supplier

Written by the company

ISEE HAIR, See Your Beauty. ISEE Hair official website mainly sale the ISEE Princess collection and the ISEE Crown collection. ISEE Princess collection is best known for its Mongolian curly hair, Brazilian wave and straight hair. Especially the curly hair, can match 3b, 3c, 4a, 4b, 4c natural hair texture perfectly, and easy to maintain. High-quality human hair product with affordable price, best choice to start your entry lux hair tour. If you check our Instagram @iseehairbeauty, you will see thousands of customers sharing. And their beauty and smile will make you fall in love with ISEE HAIR. ISEE Crown is born for luxury. Top-quality double-drawn human virgin hair, become beautiful wig with exquisite craftsmanship. Every move with the wig is the ultimate enjoyment.

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,248)

591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I loved the hair!

I loved the hair!! It was very full and thick. True to length and density. The customer service team is awesome. They kept me updated with shipping and processing times. Kate is very kind and easy to do business with.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been pleased with all 5 purchases made with them

Since I got my first wig from them in 2024, they’ve continued innovating their products and every new design I try is better than the last. Their delivery speed has increased as well and I’ve never gotten a bad quality wig from them. I am not an influencer nor am I sponsored by this company. It was just very refreshing to finally find a company that sends regular paying customers like me the same wigs I see in their videos.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

The hair is shedding like crazy

The hair is shedding like crazy. I’m so disappointed because I saw so many good videos and reviews on tiktok. The hair that you see is not what you get!!! Unfortunately. On top of that they added a note to the customs which was devaluing the wig price in order for them to pay less taxes. This has caused me so much trouble. Pls beware!!!

4 March 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,
We’re truly sorry to hear about your experience and understand how disappointing this must feel. This is definitely not the experience we want for our customers.

Regarding the shedding, a small amount can be normal at the beginning, but what you described does not sound typical. We would really like to look into this further and help resolve it for you.

At the moment, we’re unable to locate your order details based on the information provided here. You may either update your order number here, or contact us directly via email with your order details and photos or videos of the issue so we can investigate and provide a proper solution.

Please rest assured that we take feedback like this very seriously and are committed to resolving any concerns.

Thank you for bringing this to our attention.

Best regards,
ISEE Hair Team

Rated 1 out of 5 stars

Scam Shipping

I ordered my hair over 2 weeks ago.They stated it would only take 3-10 days of processing. It has been more than that. I have emailed and texted and received no response. This is ridiculous. I am requesting a refund.

15 March 2026
Unprompted review
ISEE HAIR logo

Reply from ISEE HAIR

Hi love,

We’re truly sorry to hear about your experience and understand how frustrating the delay must be. Please rest assured that we always strive to process and respond to our customers as quickly as possible.

We would like to assist you further, however, we’re unable to locate your order details based on the information provided here. You may either update your order number here, or contact us directly via email so we can check your order status for you as soon as possible.

Regarding your request for a refund, we’re more than happy to help and will prioritize your case once we have your order details.

We sincerely apologize again for the inconvenience and truly appreciate your feedback！

Best regards,
ISEE Hair Team

Rated 5 out of 5 stars

Excellent Quality Wigs

I am very new to wigs and have purchased quite a few over the last year, however I found ISEEHAIR and fell in love with the wig I purchased. Great texture to the hair...it didnt smell bad like all the other wigs ive purchased. I even received freebies with my order. I will be shopping with ISEEHAIR only from now on. Thank you for a great experience. I want to wear this wig every day...its my new favorite for sure.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Chocolate Brown 🤎


I just received my wig today and I love it!
It's exactly as advertised with the beautiful chocolate brown color! It frames my face perfectly and I love the short Bob style! The hair is great quality with a beautiful shine.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the my kinky curly half wig…

I purchased the my kinky curly half wig on Sunday night and received it in 3 days! Shipped really fast! The hair actually smells good. Customer service was great on assisting me with giving me information on if I can color my hair. I can’t wait to see the results!

11 March 2026
Unprompted review

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