IndiaMART Reviews 

488
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were let down by their experience overall. Consumers encountered severe problems regarding financial transactions, frequently mentioning that payments were processed while orders never arrived and communication completely ceased. Additionally, people found the customer support completely unhelpful when attempting to resolve disputes or secure assistance for missing shipments. The minority of people were satisfied with their orders, praising efficient delivery times and knowledgeable service representatives. Some reviewers also mentioned that conducting proper research allowed them to successfully connect with genuine pharmacies and trustworthy merchants for repeat purchases. These customers enjoyed smooth transactions and excellent communication throughout the entire buying process.

What people talk about most

Product

People report ambiguous experiences with product. While some reviewers highlighted honest and professional... See more

Service

Customers had negative experiences with service, reporting that paid subscriptions failed to deliver promised... See more

Payment

Clients share negative opinions on payment, reporting that once funds are transferred, communication ceases... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting a lack of accountability... See more

Website

Users describe widespread frustration and negative experiences with the website, citing a lack of business... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I have used several companies on India MART. The first interaction was passable. The last interaction was a company named Bal Pharma which appeared to check out. The company turned out to be... See more

Company replied

Rated 1 out of 5 stars

SCAM SCAM!!!! Worst worst shopping online experience ever sent them nearly £300 to spectra distributors they claimed they did not receive my payment !!! Avoiding all calls then blocked me , worst wors... See more

Rated 1 out of 5 stars

All seller are doing price war and hence no one is maintaining quality here, most are spammer and hackers here, beware for purchasing any industrial products and spray nozzle. If you pay for any selle... See more

Company replied

Rated 1 out of 5 stars

Blue Crystal International claimed to be able to deliver to my home. They did not. Company has a seal of trust, payment protection badge, and was verified by indiamart. Indiamart customer serv... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Information provided by various external sources

IndiaMART InterMESH Ltd. is an Indian e-commerce company that provides B2C, B2B and customer to customer sales services via its web portal.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

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1.6

All reviews

(488)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE ANY COMPANY operating on the…

DO NOT USE ANY company operating on the Indiamart platform unless you want to lose your money. Especially A Square corporation. None of them will accept the safety of paying by credit card insisting on bank transfers and when your goods don’t arrive, you’ve lost your money

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Initially as a first time buyer i was…

Initially as a first time buyer i was concerned due to paying for items via a third party app and not Paypal. I requested to buy medicine and was contacted by numerous suppliers and sellers. The supplier i chose ( Sky High Medex) was very good at communicating and guiding me through the payment process. After placing the order, i was still skeptical.

The supplier ( Himanshu of Sky High Medex) gave me a tracking number, which at first took a long time to update so i was unsure if it was legit, i was assured it was a few days later it appeared registering on the Royal Mail parcel tracking website.
So, for me Indiamart was a good choice and i can recommend Sky High Medex and its owner Himanshu Tolani for my medicine order, and they are a verified and trusted exporter on IndiaMart. My advice is to check Indiamart suppliers for if they have all the badges of verification,registered exporter certs, and length of time on the site with reviews, and perhaps start off with a small order to test.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Dear IndiaMART Team,

Dear IndiaMART Team,

I am writing this as a final reminder regarding the fraud complaint I submitted earlier against one of your listed sellers, Uma Rajput (GR Sports, Contact: 7987488114).
I paid a total of ₹5300 in four transactions for cricket bat stickers. She promised to deliver the product within 7 days but refused after 24 days and even abused me over WhatsApp. I have shared complete proof, including payment screenshots, chats, and call logs.
Despite multiple complaints and follow-ups, IndiaMART has taken no action and the matter remains unresolved.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

They are just a bunch of indian scammers.

They are just a bunch of Indian scammers. You'l don't know what kind of pills(poison) you are getting from them. They don't care if you potentially die. I got scammed by them. Never again will I recommend IndiaMart. Don't get scammed from
Keshavdas And Sons Med Exports or any supplier especially from NAVIN

18 May 2025
Unprompted review
Rated 1 out of 5 stars

Ive not been scammed once

Ive not been scammed once, not even twice, four times now. Thankfully I've found a decent company now. If it wasn't for the fact that meds on here are 20 times cheaper from companies on Indimart, I would have cut my losses at once but the prices in the west for meds is ridiculous. People are backed into the scammers corner..

18 November 2024
Unprompted review
Rated 1 out of 5 stars

Fake Products and no Help from IndiaMart Customer Service

I ordered pharmaceuticals from a company on the platform and they were completely fake. Despite the company saying they would refund me my money, they never did. IndiaMart's customer service help/Complaint Section is a scam also. After providing all the material they requested (it was all there, including purchase documentation and the promise to refund on the online chat platform) they said they couldn't help. I purposefully made no communication that was not a part of this chat platform so I would have a record, but IndiaMart would do nothing.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

I lost my money at ASHUTOSH PHARMA

After I ordered via INDIAMART and sent my money to Ashutosh Pharma, they NEVER DELIVERED the promised goods to me. Instead, they offered cheap substitutes. Later I received only a part of my money back, $95 are gone. PLEASE BE VERY CAREFUL WHEN ORDERING HERE, YOU MIGHT LOSE MONEY ON INDIAMART!

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Please take note of stevens alice pegninton and Eula Delroy Cooper’s reviews. The number was helpful to me too. I’ll recommend

They Don’t Deliver
Simple as that. Placed an order, never got anything. I live in Australia and copied down the number written down by a certain reviewer here named Eula Delroy Cooper and stevens alice pegninton. The person they recommended ( Richard ) safely made my medication reach me without any hassle. Please take note of their reviews.

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Not to be trusted. No customer support.

I was provided a vendor to buy my dutesteride pills and the items never arrived. The vendor, Radiance International, didn’t send in the right clearance customer documents as such my paid medication was not released. The company also refuse to resend my goods.
Emailed India mart to complain about the issue, and they said their customer service team will act upon it for me. Yet! Been over two weeks and no more news after collecting all evidence of payment and WhatsApp correspondence.
Honestly, not a trust worthy company to go to for vendors. When customers are cheated, they just hide behind the doors and pretend nothing happens.

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Thiefs and low life criminals

I got scammed for 389,32 dollars and 210euro, there is a “company” named Supreme Export Pvt Ltd and i have been in contact with a seller name Muddassir Alam, this is big time scammers they will keep asking for more and more money for custom clearance, insurance, and all ein all countries that the package arrives in but the truth is there is no package this is all just a scam. they always ask for more and more money for customs clearance and all sorts of more excuses and promise that you will get it all paid back from the Zurich insurance company but that is just bullshit, unfortunately I fell for this but you learn from the experience and never order anything through Indiamart again, they also say they use some courier company named mercury courier service but i think that site is also a scam and the seller is also the courier company 🤣🤣

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Wish I read it before

Wish I read it before. Order peptitedes from two sellers - one was overprice with fake labels and veeery long delivery. Other sent me different cheap product in much smaller quantity. And of course, IndiiaMart did nothing.

10 June 2025
Unprompted review
Rated 3 out of 5 stars

Good products but difficult to find relaible supplier

The Indiamart company has good products but its difficult to find reliable suppliers, i have been scammed over the couple of times, But I had a supplier who sent to me some go pharmaceutical powder to me and the purity was awesome i do really appreciate the supplier, Mr Vijay is his name and we spoke on 0091 92332 03214 he got great ketamine crystal powder and Alprazolam with high potent and i get he is a great supplier

9 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

I wish I would have read these reviews before I ordered product. It's a big scam. Do not order anything from them.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Went directly to their website to order…

Went directly to their website to order meds. But then they outsource and have other laboratories charge you for the orders. One of my orders was never fulfilled for $450 and their response was that they sublet vendors. I said well you still have to support your customer since I never received this package and They showed me that the person provided a tracking number so on their side the case was closed. Do not waste your time or money with them. They absolutely will not protect you as a consumer.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. They take your money and call you 100 times and beg and plead for your money. Once you take their subscription their employees treat you like shit. They forcefully extract irrelevant data of your company that has got nothing to do with account activation and if you deny they won’t get your account live despite taking your hard earned money

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Don't west your time buyer & seller on IndiaMART

I had applied for the job of telecaller. Customer care job in IndiaMART. After the completion of the entire process, these employees said in the meeting that we cannot hire you. Because if you have worked in any role on IndiaMART's website, we will not bring you back. But I had not worked in telecaller. I was in dire need of work. I had worked in IndiaMART's affiliate program in which I had promoted the link. This is nothing. Whoever needs a job and their staff is behaving rudely. When we request them that Ma'am, is there any other option for doing a job in IndiaMART. So please don't waste your time. Because after completing your entire application I will tell you this for some reason or the other. If you have done the work first. I have lost faith in this website. And if you are requesting customer support then they are also not replying. I am very disappointed. After the whole process, you cannot dismiss anyone. That too without giving a proper answer. Don't west time buyer & Sellers

28 May 2025
Unprompted review
Rated 5 out of 5 stars

I ordered via FRONTIER EXPORTS and I…

I ordered via FRONTIER EXPORTS and I must say they are very professional and reliable price.
The delivery is really fast .The goods arrive in just 6-8 days.The cost,the packaging and the after sales service gets 10/10.
They were in contact with me in watsapp all the time updating me of the delivery.
Frontier exports are the best.Will definately order again.

2 May 2025
Unprompted review

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