Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... See more
Company replied
We transitioned from multiple existing supplier to Lyreco - This was purely based on the support we received from Angela Smith (Telford). Her support from the initial meeting through to full transiti... See more
After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product qu... See more
Company replied
Suli Rehman was my contract manager and whenever we needed something he could find it, saved a lot of time and money for us! Also an allround good guy, knew his stuff and good laugh. Always had ti... See more
With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals.
Written by the company
Deer Park Court, Donnington Wood, TF2 7NB, Telford, United Kingdom
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Replied to 100% of negative reviews
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Delivery On time
Always delivered what has been commited
Staff is very polite speaclliy Brother Suli

Reply from Lyreco UK & Ireland
Suli Rehman from Lyreco's Peterboro area is a lifesaver! He helped me find the actual products I wanted from the very big list of items, explained everything in minutes with good price & guided me through the entire ordering process. Love to work with him again, an absolute asset to Lyreco. Highly recommended!

Reply from Lyreco UK & Ireland
We now use Lyreco for a lot of our PPE needs and get a fast and responsive service From Angela Smith our contact.
If there is something in PPE we need that is not stocked, then Emma Turner can source to meet our requirements.
All in all, very helpful and friendly service

Reply from Lyreco UK & Ireland
Have always found our sales rep Angela Smith very helpful and accommadating. If am unable to find in the catalogue she will help to try and source alternatives within the organisation . Very quick delivery sevice

Reply from Lyreco UK & Ireland
I had trouble getting through to the call centre so I called our account manager Charlotte who was absolutely amazing and got my issue resolved in no time at all.

Reply from Lyreco UK & Ireland
Debbie Howe is our account manager and has been exemplary in helping me acclimatise to both Lyreco and the online portal.
The ordering portal is easy to use but any uncertainties are quickly resolved. Orders are expedited efficiently and the delivery driver friendly and helpful.

Reply from Lyreco UK & Ireland
Sarah Coulson always goes above & beyond and is always super helpful!
Nothing is ever too much trouble and we would be lost without her!
Keep up the GREAT work Sarah!
Superstar as always!

Reply from Lyreco UK & Ireland
Great customer service and excellent delivery. Highly recommend.
Side note want to highlight Alex and Rob for providing outstanding service!

Reply from Lyreco UK & Ireland
Josh is fantastic he always provides excellent customer service. He is friendly, reliable, professional and always goes the extra mile to help. A real credit to Lyreco his hard work and dedication are truly appreciated.
Suzy- vls solicitors

Reply from Lyreco UK & Ireland
Very helpful, friendly staff. Called to ensure we were aware of the points we had earned and to make sure we knew how to redeem them. Would definitely recommend great service

Reply from Lyreco UK & Ireland
We have used Lyreco for a number of years now and have always found Matthew Dix-Williams to be exceptional. He is extremely friendly, professional and approachable. Our orders are processed quickly and delivered the next working day with any queries dealt with expeditiously. We would recommend Lyreco and Matthew Dix-Williams in particular to other businesses as the service is second to none.

Reply from Lyreco UK & Ireland

Reply from Lyreco UK & Ireland

Reply from Lyreco UK & Ireland
After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product queries. Recently our account has moved to Ava Pascall. Despite being lovely to chat on the phone, she regularly fails to respond to emails or follow up on meeting actions.

Reply from Lyreco UK & Ireland
My experience with Lyreco is second to none ! customer service, prices and delivery dates are impeccable. especially Natalie Watkins, who, I only have to email or call and she gets me the answer i need straight away,
Always willing to come in and have meetings and to standardise our products whilst saving money for my company. sustainable products also that we purchase and they always have sustainable alternatives. Very good indeed highly recommend

Reply from Lyreco UK & Ireland
Sarah, Liam and the team always look after us, have been working with them for many years now and never any issues or if there is a problem it is quickly resolved. cannot praise Sarah Coulson enough goes above and beyond.

Reply from Lyreco UK & Ireland
Josh Mambo has great customer service, he is very attentive and pleasant to communicate with. He always does his best to attend to our needs and provide the best prices.
We highly recommend Josh Mambo
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Reply from Lyreco UK & Ireland
Great service as always from Lyreco.
Fast and reliable service, helpful staff.
My rep Natalie Watkins is great - nothing too much trouble for her.
Used Lyreco for years now and will continue to do so.

Reply from Lyreco UK & Ireland
II have been using Lyreco for just over a year, with the help and support of Suli Rehman. Lyreco offers a great range of office supplies, with pretty much everything you need.
On the occasions when Lyreco doesn’t stock a particular item, Suli is always happy to help by finding a suitable alternative or sourcing the product elsewhere. His customer service and willingness to go the extra mile have made the whole experience really easy and positive.
I would definitely recommend Lyreco.

Reply from Lyreco UK & Ireland
We as a company have used Lyreco for well over 15 years. Online ordering is easy and straight forward with next day delivery which is fab. My contact at Lyreco is Kerryanne Garratt, lovely lady, she always goes above and beyond to help or answer any queries I may have, she’s very helpful and professional in what she does and very competitive with prices. We are very happy with the service 😊

Reply from Lyreco UK & Ireland
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