As first time buyers, we were so confused with how the process would go, but the initial person I spoke to guided me through what to expect and roughly how long certain steps usually take. Once we wer... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As first time buyers, we were so confused with how the process would go, but the initial person I spoke to guided me through what to expect and roughly how long certain steps usually take. Once we wer... See more
Company replied
I chose this solisiter through my estate agent. They have been really helpful. I have never done anything like selling my house on my own so needed help and they have really stepped up taking me throu... See more
First time I have used this firm, being older I struggle sometimes with the online questions, but the support I got from Holly, both by phone ad email was fantastic. I am very impressed so far with... See more
Company replied
I'd highly recommend using Lyons Bowe. I have been in contact with Maisie from the conveyancing team and I cannot say enough how amazing she has been with us. Very quick responses, making us feel comf... See more
Company replied
Written by the company
At Lyons Bowe we believe that you should have a choice and a say in how you access legal services. That’s why we’re on a mission to make a better law firm. A firm with the convenience of the high street and the innovation of the city.
Lyons Bowe Solicitors are your smarter, local law firm covering everything you need from buying and selling property, to planning for you and your family's future, Lyons Bowe are here with you every step of the way.
PROPERTY WILLS & PROBATE FAMILY LAW GET AN ESTIMATEWritten by the company

319 Wells Road, BS4 2QD, Bristol, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unfortunately we are in the midst of both a house purchase and sale using Lyons Bowe as our conveyancer. We chose Lyons Bowe because of the reviews but have not had a positive experience. The onboarding team were great and Chloe was extremely efficient. However since we have been transferred to the legal team, we have been disappointed. Our point of contact Aansa has not reviewed the file to understand our circumstances which could have resulted in duplicated effort had I not pointed it out. There is no effort to understand our concerns and when I have escalated, this has been met with very little in terms of resolution. I am currently waiting to hear back from their Senior team member but am not hopeful.

Reply from Lyons Bowe Solicitors - Bristol
The whole process was conducted by Teams so very convenient and swiftly dealt with. Georgia was very friendly and excellent in dealing with my requirements. An excellent service.

Reply from Lyons Bowe Solicitors - Bristol
So far so good. I’m midway through a house purchase and Chloe has been proactive and quick to action things. The app is also a good idea.

Reply from Lyons Bowe Solicitors - Bristol

Reply from Lyons Bowe Solicitors - Bristol
Imogen and her team have been fantastic from the word go and made setting up our Will very straight forward.
We're definitely not legal experts but everything was explained so well, we also visited their offices in Bristol for witness signatures - again the Staff were fantastic and accommodating.
Thanks so much again!

Reply from Lyons Bowe Solicitors - Bristol
Great communication and efficiency dealing with our house sale. We were first time sellers so we needed a lot of advice and reassurance from Charlene Jones, as our solicitor and Faine Buckfield who dealt with the contract exchange. Their work is much appreciated.

Reply from Lyons Bowe Solicitors - Bristol
We’re in the process of buying our first house. Chloe was very patient with us and gave us help while we figured out what we needed to do. We have been getting updates every step of the way which has given us piece of mind during the whole process.

Reply from Lyons Bowe Solicitors - Bristol
Very happy with the service we’ve had from Chloe, she’s been very efficient and great at communicating!

Reply from Lyons Bowe Solicitors - Bristol
The legal team emailed the contract plus other documents for signature but while we were able to sign the contract there were numerous errors on the other documents which meant we couldn't sign them thus causing delay as new documents had to be produced and emailed. It was almost if the documents had been sent without being checked. NOT IMPRESSED

Reply from Lyons Bowe Solicitors - Bristol
Unfortunately it was a terrible experience from start to finish with Lyons Bowe Solicitors and I would not recommend working with them to purchase a property. For each stage of the process there was a new point of contact which unfortunately led to a loss of communication, errors in documentation, unnecessary delays and poor correspondence which unfortunately cost us unnecessary stress and additional funds. We will never work with Lyons Bowe again and would not recommend them to anyone. The seller had the same solicitor company so the process should have been more efficient but it very disappointing and ended taking 6 months to complete. Post completion they have even requested us to repay them 8.80 GBP which they undercharged us by mistake. Unfortunately there has been no apologies throughout and thus to end like this really is the final nail in the coffin.

Reply from Lyons Bowe Solicitors - Bristol
Krislin Abraham made my first experience in buying a house soo much better. She was patient and attentive and no question asked was too much trouble. Very supportive and friendly! Really good service Thankyou!

Reply from Lyons Bowe Solicitors - Bristol
Buying a house using Lyons and bowe all the staff were great kept me informed at ever stage of the move friendly and polite would use them if I had to move again

Reply from Lyons Bowe Solicitors - Bristol
We dealt with Rhiannon Cape at Lyons Bowe for an urgent declaration of trust. She was professional, helpful, and nudged us appropriately when we had forgotten to return something. We were really impressed with her explanations and speed of turnaround. All the interactions with Lyons Bowe have been exceedingly positive

Reply from Lyons Bowe Solicitors - Bristol
Prerana has been very helpful and always replies promptly , feel in safe hands

Reply from Lyons Bowe Solicitors - Bristol
Very good experience drafting wills. Rhiannon was very helpful and friendly - she raised lots of useful questions for us to think about, explained everything clearly, and was upfront about all costs and the process itself.

Reply from Lyons Bowe Solicitors - Bristol
Although I was scepticle about not dealing with someone face to face, and filling in forms on line, we definately chose the right company to act on our behalf for the sale of our house, I congratulate Lyons Bow for employing such professional and helpful people, that do a fantastic job and go that extra mile to ensure cutomer satisfaction.

Reply from Lyons Bowe Solicitors - Bristol
Lyons Bowe Solicitors were extremely professional, polite and kind. They gave clear and concise instructions and the paperwork arrived with easy to follow written and visual instructions. If I needed additional information or had additional questions they did not hesitate to support or answer. I highly recommend using their services and will be recommending to my family and friends.

Reply from Lyons Bowe Solicitors - Bristol
Buying and selling houses is a stressful experience but what makes it bearable is having an excellent team at your back. Prerana at Lyons Bowe has been great throughout the experience, quick to answer emails, courteous in her replies and always keeping us up to date with our steps through this slightly nightmarish process. Many thanks and keep up the good work

Reply from Lyons Bowe Solicitors - Bristol
Tara from the team was extremely helpful and handled the sale of house very well. She even finished paperwork late on Friday night so that the exchange could go ahead. Thank you!!!

Reply from Lyons Bowe Solicitors - Bristol
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.