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Lynott Jewellery Reviews 

149
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff found in local stores, noting that the shopping environment is always enjoyable, patient, and deeply personalized. People also highlight the remarkably fast delivery services alongside the stunning, timeless designs of the various jewelry collections available for purchase. However, some customers also noted that certain items broke very easily, featuring stones falling out or arriving with noticeable manufacturing defects. A few reviewers experienced frustrating delays with their online deliveries, missing pieces, or encountered slow communication from support when seeking resolution.

What people talk about most

Product

Clients share positive opinions on product, highlighting the gorgeous designs, great value, and the fact that... See more

Quality

Users describe positive interactions with quality, expressing overall satisfaction and delight with the... See more

Staff

Customers had overwhelmingly positive experiences with staff, frequently highlighting helpful, friendly, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and helpful support that... See more

Order

Reviewers highlight positive aspects of order experiences, frequently praising fast delivery times and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although my order was never received due to post issues, Lynott Jewellery Customer Service remained in constant contact with me. We were able to update each other and a full refund was issued to me.... See more

Company replied

Rated 5 out of 5 stars

Flor, Holly and Billur in the Limerick Brown Thomas shop are the BEST staff members I have met in Lynott. High quality customer service, the attention to detail and care for what each customer needs t... See more

Company replied

Rated 5 out of 5 stars

I went into Arnotts recently and I must say Ciara the Sales Assistant was a pleasure to deal with. I was unsure about what piece to pick and she was patient and attentive and showed me endless option... See more

Company replied

Rated 5 out of 5 stars

I encountered a problem with the webpage when trying to place an order, which I messaged the support team about. They responded very promptly, agreed there was an issue that they would have to... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

149 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(149)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication

I ran into a bit of a snag while trying to place my order, but I reached out to the seller for help and they were incredibly responsive and helpful. They resolved the issue quickly. Hoping my order will arrive soon!

9 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

I was served by Maria today and she…

I was served by Maria today and she went over and above the call of duty she was so patient and helpful. Maria definitely needs acknowledgment from management in pay and or time off for being such a dedicated employee.

18 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 2 out of 5 stars

Cheap tat

Pros: fast delivery, ordered Sunday night and it arrived by Tuesday

Cons: quality, packaging, pretty much everything else.

I ordered about 200 euro worth of stuff because a friend gave me a voucher and I'm very glad I did not spend my own money proper on this.

First of all, I opened the parcel to find my jewellery just thrown into 2 cloth bags in a bubble mailer. No boxes, no individual packaging. You could hear them clanking off each other if you shook the bag. This leaves all the jewellery liable to scratching each other before its even opened.

The quality when I opened the pieces was dire. The rings look rough and unfinished, especially the spinner ring I got. It just looks rough. The inside of the claddagh ring was sharp at points. All stones are glued in, and generally look very cheap, probably a result of being plated with the stones already in. You'd expect better from temu.

The absolute worst part though, is that a quick reverse image search shows all pieces I got except the claddagh ring are just bought in stainless steel tat from china then sent for plating.

If you really want to buy anything from Lynott, I reccomend going in in person so you can see the quality of what you're buying. The pieces without gems don't look too bad, I certainly don't think they're worth what's being charged though.

14 June 2026
Unprompted review
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Reply from Lynott Jewellery

Hi, we're truly sorry for your disappointing experience. Could you please provide us more details so we can look into this issue for you, and provide you with the best resolution

Rated 3 out of 5 stars

An okay experience

I got a finger print engraved onto a pendant and the size was reduced so much that the unique characteristics got lost. It was done very well and if the print was bigger on the pendant then I would have likely been happier. The little diamanté studs were quite crooked.
Deliver etc. there was no issues with. Nor was there any negative interactions with the site etc.
I would potentially order from the site again but I’d be more careful with my choice of jewellery.

27 May 2026
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Reply from Lynott Jewellery

Hi we have sent you an email requesting additional information so we can look into it for you :)

Rated 4 out of 5 stars

Love their pieces so much !!

Love their pieces so much !!! We’re very accommodating when my item was sold out and they helped me rectify this

8 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

Outstanding Customer Service

My daughter purchased a ring from the Dundrum store a few weeks ago, and unfortunately one of the stones fell out shortly afterwards. I had misplaced the receipt, so I contacted the customer service team by email to explain the situation.

I couldn't have been more impressed with the service I received. The team was incredibly helpful, understanding, and efficient throughout the entire process. My daughter received her replacement ring yesterday with absolutely no issues.

It's refreshing to experience such excellent customer service these days. I would highly recommend Lynott's to anyone looking to purchase jewellery. Thank you to the team for making what could have been a stressful situation so easy to resolve!

8 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

Very quick delivery.

Very quick delivery.
Packaged beautifully and jewellery is of good quality.

27 May 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

so good such good quality

so good such good quality

3 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

Ordered from them a couple of times at…

Ordered from them a couple of times at Christmas and everything came on time!
One of my items broke recently and they sent out a replacement straight away!
Really easy and nice to deal with!

2 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

Cute belly bar and great customer service

I loved the design and quality of the belly bar I ordered, initially I had a fault with what I received but upon highlighting this to Lynott they responded in a timely fashion and solved my issue. it's been a very seamless experience. I also received the belly bar a day after ordered it

2 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

Have a few pieces from here now

Have a few pieces from here now - love all of them, great value for what you are getting, really beautiful pieces

1 June 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

V good service

V good service

19 May 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 5 out of 5 stars

Personalised bracelet with quick…

Personalised bracelet with quick delivery

4 May 2026
Unprompted review
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Reply from Lynott Jewellery

We are happy to hear you had a great experience and love your jewellery. Thank you for shopping with us!

Rated 1 out of 5 stars

Send order

Send order. Ordered may 2nd. Was told 1-3 days. I’ve mailed. Nobody has bothered replying and no tracking details updated.

2 May 2026
Unprompted review
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Reply from Lynott Jewellery

Hi Pam!

We’re very sorry to hear about your experience. This is not the standard of quality or service we aim to provide.

I have sent an email asking for additional details. Could you please check the emails and get back to us?

Kind regards & sincere apologies
The Lynott Team x

Rated 4 out of 5 stars

Long costly delivery

Paid £10 for delivery which is very expensive and jewellery took over 2 weeks to arrive! However customer service was great and jewellery beautiful and worth the long wait.

12 May 2026
Unprompted review
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Reply from Lynott Jewellery

Hi Agray!

We’re very sorry to hear about your experience. This is not the standard of quality or service we aim to provide.

I have sent an email asking for additional details. Could you please check the emails and get back to us?

Kind regards & sincere apologies
The Lynott Team x

Rated 1 out of 5 stars

Necklace has lost diamonds within 4…

Necklace has lost diamonds within 4 days of wearing it. Very disappointed

1 May 2026
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Reply from Lynott Jewellery

Hi Ciara!

We’re very sorry to hear about your experience. This is not the standard of quality or service we aim to provide.

I have sent an email asking for additional details. Could you please check the emails and get back to us?

Kind regards & sincere apologies
The Lynott Team x

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