Repeated Unauthorized Billing and No Response From Support
I was one of the original founding members of LVRG.it and, in the early years, I genuinely believed in what this company was building. I recommended the platform to many people in my network because at the time the leadership, customer experience, and community felt aligned and ethical.
Unfortunately, that has completely changed.
For the past 3+ years, I have repeatedly attempted to cancel my subscription and permanently close my account. I have submitted multiple cancellation requests and support tickets over multiple years, yet I have received little to no response from customer support.
Despite clearly instructing the company to stop billing attempts and remove my account, charges have continued. This year, the billing attempts escalated to multiple attempts per day, even after direct written requests to cease all billing activity.
At this point, the issue is no longer “poor customer service.” It reflects a serious breakdown in ethics, account management, and customer trust.
What is most disappointing is that this company once had a strong vision and community. Now it feels heavily focused on extracting recurring payments while making cancellation unnecessarily difficult.
If you join, understand that canceling may become a prolonged and frustrating process. Based on my experience, I cannot recommend this membership anymore.