Luxvps Reviews 

73
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I was originally planning to purchase a VPS in November, but then I came across LuxVPS and completely changed my plans! Since signing up, I've been genuinely impressed. The support has been... See more

Rated 5 out of 5 stars

The best vps provider in the entire world, cheapest vps provider in the world, like literally where can you find 4 core (ryzen), 16gb ram + 100gb storage for 35$, oh i forgot to mention, 35$ is for 6... See more

Rated 1 out of 5 stars

VPS go offline regularly without notification and do not reboot themselves. You have to login daily to make sure your instances are not offline. There is no grace period in auto renewals, so if t... See more

Company replied

Rated 5 out of 5 stars

This provider is hard to beat, really. Ordered one Intel VPS to test. Instant deploy. Great speed, VPS maintains performance under higher load. Also, RAM size is excellent, tired of providers "BI... See more

Company replied

Company details

  1. Web Hosting Company
  2. also in
  3. Computer Support and Service Company

Written by the company

We at Luxvps offers affordable VPS hosting for individuals and businesses. With special limited offers starting from 10€/month and a variety of hosting solutions such as Xeon KVM servers, Ryzen KVM servers and web hosting, Luxvps stands out with outstanding support, fast provisioning and high uptime (99.2%). Over 145 servers and more than 840 satisfied customers confirm our fair price-performance ratio and high performance.


Contact info

4.2

Great

TrustScore 4 out of 5

73 reviews

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No recent history of asking for reviews

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4.2

All reviews

(73)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

VPS go offline regularly without…

VPS go offline regularly without notification and do not reboot themselves. You have to login daily to make sure your instances are not offline.

There is no grace period in auto renewals, so if they don't process payments on time your entire VPS goes offline and you need to send an email to tech support. Or you make another payment and end up paying for 2 months. Support generally not helpful as they can't even cancel auto rebills... lots of problems.

Whats the point of a cheap box if it goes offline and requires hand holding?

17 February 2024
Unprompted review
Luxvps logo

Reply from Luxvps

Hey,

Thanks for taking the time to share your experience with us.

I hear your frustration, and I want to address a few things you mentioned:

About the downtime - yeah, we had some hiccups this week. It's not typical for us, and we're usually pretty reliable.

But I get it, any downtime sucks when you're trying to get stuff done.

We're on it, working to fix things up and make sure it doesn't happen again.

It sounds like you might be having some specific issues with your service that we haven't heard about before.

We tried reaching out to you about it, but we haven't heard back from you.

If you're still having trouble, hit us up and we'll dig into it.

The auto-renewal thing - ugh, I know that can be a pain. Most of the time it works fine, but sometimes payment processors like PayPal throw a wrench in the works. So it helps to keep an eye on when your service is set to expire, just in case.

I'm really bummed to hear our support team hasn't been helpful.

That's not okay, and it's definitely not how we want to do things.

If you're still having issues, let me know and I'll personally make sure you get the help you need.

We're not perfect, but we're always trying to get better.

Your feedback helps us do that, so thanks for being straight with us.

If there's anything else bugging you or if you need a hand with something, just give us a shout.

We're here to help.
Thanks for sticking with Luxvps!

Sincerely,
Mathias
Founder & CEO

Rated 5 out of 5 stars

Great and affordable Service

I had multiple root server the last few months for various game server, but THIS one was so insanely fast and affordable! Great stuff! Thank you so much

5 September 2023
Unprompted review
Luxvps logo

Reply from Luxvps

Thank you, Max, makes my day yet again to see our customers happy!

Wish you an amazing day.

Rated 5 out of 5 stars

Really good support

Really good support, quick and helpful support! Recommend this^

20 August 2023
Unprompted review
Luxvps logo

Reply from Luxvps

Thank you Ronzito! We wish you an amazing day!

Rated 5 out of 5 stars

Great Support & Service

The owner was pretty nice. While upgrading my service, he offered me great support and we also got along really well. I really recommend this host with it's cheap prices and friendly staff team!

7 August 2023
Unprompted review
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Reply from Luxvps

Thank you, Eternal! We hope you'll have an amazing day.

Rated 5 out of 5 stars

excellent price/performance ratio !

Service was provided in a very timely manner. The interface is easy to navigate.
The server are exactly as promised - the price/performance ratio is excellent!

Once there was a small hiccup. Although I contacted them on a Sunday, they responded quickly and competently and solved the issue within 15min

20 July 2023
Unprompted review
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Reply from Luxvps

Thank you for your review, Holger!

Also if there's anything we could do better feel free to open a ticket and say it loud!

Rated 5 out of 5 stars

Best Germany vps provider

For now everything works correctly, without errors or falls I would say that it is one of the best vps providers in Germany, I recommend it

25 June 2023
Unprompted review
Luxvps logo

Reply from Luxvps

Those 5 stars shines like the stars at night. Thank you Antonio!

Rated 5 out of 5 stars

Support and Services is Great

Support and Services is Great! Had only one minor Problem (wich was on my end) but else than that i had since 6 Month i never had Problems for Webhosting or VPS.

7 June 2023
Unprompted review
Luxvps logo

Reply from Luxvps

Thank you for your review Felipe.

Rated 5 out of 5 stars

One of the Best Germany VPS Provider

Damn, i never got enough with Germany VPS providers, and LuxVPS is one of them.

The support and hardware is top notch. I really love the custom VPS panel, it's just fresh and well thought.

Surely i can say it's better than Hetzner and Netcup in terms of pricing (performance per USD).

1 June 2023
Unprompted review
Luxvps logo

Reply from Luxvps

That's one of a review thank you Febryan!

Rated 5 out of 5 stars

The vps is amazing.

The vps is amazing and the support is 11/10 best vps seller i have ever seen!

26 October 2022
Unprompted review
Luxvps logo

Reply from Luxvps

Thanks for the review!

Kind regards Mathias

Rated 5 out of 5 stars

this is one of the best vps services i…

this is one of the best vps services i had in years
good hardware for a fair price
what are you waiting for get a vps for yourself and dont get disappointed
and the support is so good to they did make time to find the issue with me 10+/10

17 October 2022
Unprompted review
Luxvps logo

Reply from Luxvps

Thanks for the review!

Kind regards Mathias

Rated 5 out of 5 stars

This provider is hard to beat!

This provider is hard to beat, really. Ordered one Intel VPS to test. Instant deploy. Great speed, VPS maintains performance under higher load. Also, RAM size is excellent, tired of providers "BIG VPS" and then 4 GB of RAM.
Ordered second instance today. Happy to be a customer.
Mathias responds to all questions quickly, provides even a way to install a ISO outside their list.
10/10 pick them!

Ciao!

10 September 2022
Unprompted review
Luxvps logo

Reply from Luxvps

Thanks for the review!

Kind regards Mathias

Rated 5 out of 5 stars

Great Service!

luxvps.xyz has a nice Customer Support
and it has a bunch of payment methods with crypto with their traders, Very nice in that

About the Service, i still have to test some stuff but it seems very nice for now

8 September 2022
Unprompted review
Luxvps logo

Reply from Luxvps

Thank You.

Rated 5 out of 5 stars

Good customer service

Good customer service and the servers function well under high load

16 July 2022
Unprompted review
Luxvps logo

Reply from Luxvps

Thanks for the review!

Kind regards Mathias

Rated 5 out of 5 stars

Amazing Service

Genuinely a great support team, got a quick reply, very active, Gave me a trial for a high end VPS from them and it worked smoothly. Recommend everyone to use their service

2 July 2022
Unprompted review
Luxvps logo

Reply from Luxvps

<3

-Mathias

Rated 5 out of 5 stars

++++

good service, great support trying to fix my problem the whole evening

2 July 2022
Unprompted review
Luxvps logo

Reply from Luxvps

<3 Always happy to help my customers!

-Mathias

Rated 5 out of 5 stars

Amazing and cheap VPS also very helpful support

I recently bought a kvm s plan with a residential proxy for just 6.95€ which is one of the cheapest VPS with those specs in the market

I had some problems with setting it up and support set it up for me for free it took them more than 30 minutes to fix the issue which was from my side

1 July 2022
Unprompted review
Luxvps logo

Reply from Luxvps

Thank you for your time to make a review! And i'm glad to hear your vps works great and that you like our support team!

-Mathias

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