Luxvalu Reviews 99

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that items were not received. People also expressed dissatisfaction with the products, often receiving an incorrect or substitute item, such as a small piece of cloth instead of the ordered product. Reviewers consistently found the company's website to be problematic, with tracking links often broken or the entire site becoming unavailable. The delivery service was also a major point of contention, as many did not receive their packages or experienced tracking issues. Furthermore, customers faced considerable difficulties with refunds for unreceived orders.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders. Many customers report not receiving their... See more

Product

Clients share negative opinions on product. Many reviewers report not receiving the products they ordered,... See more

Website

Customers had negative experiences with the website. Many reviewers reported that the website was no longer... See more

Delivery service

Users describe negative interactions with delivery services, with many reporting that ordered items like fans... See more

Refund

Customers consistently express dissatisfaction with the refund process. Many reviewers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

They are scammers, placed an order since July 18th never received it. Emailed them never got any got any response. Whosoever is behind this SCAM company will lose something bigger and greater than wha... See more

Rated 1 out of 5 stars

Ordered 2x ColdPress juicers at £30 when I saw it advertised on TikTok. I’ve waited over to weeks now for delivery. Got sent a tracking number (UD747176914YP) every time I click on the tracking numbe... See more

Rated 1 out of 5 stars

They scammed by advertising on instagram! Unbelievable how these got away- trusted this as it seemed like a genuine shop. Know not to trust insta advertisement blindly anymore. No where to report it e... See more

Rated 1 out of 5 stars

I put in the order to receive this fan and I received in a UPS piece of plastic small 5 x 7 package a piece of white cloth like paper towel. This is totally unacceptable and very fraudulent do not buy... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

99 reviews

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Rated 1 out of 5 stars

Scam site

Scam site . Took my money and when checking the order the page comes up as ‘error’. The lesson is when you think something is to be good to be true …

10 October 2025
Unprompted review
Rated 1 out of 5 stars

They scammed by advertising on…

They scammed by advertising on instagram! Unbelievable how these got away- trusted this as it seemed like a genuine shop. Know not to trust insta advertisement blindly anymore. No where to report it either!

7 July 2025
Unprompted review
Rated 1 out of 5 stars

Shocking this Company should be had up…

Shocking this Company should be had up for Fraud
The email address hello@luxvalu some idiot keeps reply asking the same question about your purchase and when you confirm all the information about your purchase date paid value and tracking number they come back with the same questions it must be one very big idiot answering the emails Scam Company don't buy anything from them

9 July 2025
Unprompted review
Rated 1 out of 5 stars

I was SCAMMED!

I was SCAMMED!!
I received an email saying
Items in this shipment July 30, 2025
Order # 9360
Tracking number # VR761222985YP
Cold Press Juicer… 2 items from luxvalu
Metal Straw Cup (FREE) × 1
1 JUICER (-$19.99)
Your order is on the way. Track your shipment to see the delivery status.

View your order
or Visit our store

Special Line tracking number: VR761222985YP
Today’s date is August 30, 2025 and I NEVER RECEIVED the JUICER and METAL STRAW CUP….
I emailed the company on August 10, 2025
I have not received my order yet. Please advise me of the order status…
Needless to say… I got NO RESPONSE!!!
There is not a contact phone number.
The CROOKS took MY MONEY!!!
PLEASE STAY AWAY FROM THE SCAMMERS.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Bought a fan 5 weeks ago. Nothing!!! No website or answers to emails .

30 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered on 15 July cold presser…

I ordered on 15 July cold presser juicer till now nothing has arrive big scammers and can’t get to contact them I am very disappointed to lose my money just for nothing awful very awful to scam peoples

16 July 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAMMMMMM

THIS IS A SCAMMMMMM!
I ordered a juicer and received a small rag instead of my JUICER! PLEASE DO NOT FALL FOR THIS SCAM DO NOT PURCHASE ANYTHING FROM THEM!
Stay safe yall hopefully no one else falls for this scam.🙏

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Luxvalo juicer

Bought juicer online via Facebook advert. 6 weeks on and no juicer or responding to emails. Please be careful if there is luxvalo juicer ads on Facebook. I am sure its a scam

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, very annoying bought mine on 08/07/25 received a small cotton cloth, no refund no communication, this company needs to be investigated, proper scam BE Warn

25 July 2025
Unprompted review
Rated 1 out of 5 stars

If there was an option for "negative…

If there was an option for "negative stars" thats the one i would have picked. ordered in July & never received. Emailing the company says "no longer available" I dont understand WHY people have to be scammers. I thought i had checked the reviews before but I guess NOT. I am disappointed in the human race (and myself LOL)

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Please don't buy i wish I did look up…

Please don't buy i wish I did look up the company before I purchased anything from them I bought a juicer from them July 18th I received a peice of red cloth from them I didn't know where the cloth comes from until I read everyone reviews I realise it come from them I emailed them but no reply there tracking number is fake I want my money back but god not sleeping you all will pay for all the wickedness you doing to people for there hard earned money

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. I ordered 2 juicers and after reading the reviews in here I wondered why I received a piece of white gauze called a "towel" in the mail the other day. I didn't realise who it was from and threw it in the bin, I wish I kept it because now I can't get my money back from the bank. Ordered in early July. Link is broken and page has gone. Scammers!!

23 August 2025
Unprompted review

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