Luxurystride Reviews 

18
TrustScore 1.5 out of 5

1.7

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1.7

Bad

TrustScore 1.5 out of 5

18 reviews

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1.7

All reviews

(18)

1 review in the last 12 months

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Rated 1 out of 5 stars

Payment taken but Nothing has been shipped

I start thinking that Adorn Rite site is fake. I placed order 6230 a week ago. Since then - nothing. Payment has been taken but nothing has been shipped. I sent numerous emails to support (there is no phone number) - no reply. Customer service does not seem to exist.

I will give it another few days and If I do not hear back, I will contact my bank for refund.

29 December 2019
Unprompted review
Rated 1 out of 5 stars

Poor Communication (Order/Shipment)

I am very frustrated that since April 13, 2019 when I placed my order (order no. 10060) for a pair of “Men Casual Loafers Moccasins Driving Shoes - DARK RED / 10” I still haven’t had any communication since. The shoes looked great on the website, so decided to buy them for prom. Although, on the website, it states that the order was paid, but unfulfilled. Yet, I only received one email after payment stating that I should be receiving further communication when order is shipped. I tried emailing the support email on the website, but all they told was notify the “merchant” I was buying the shoe from (they gave me some random email). I emailed him as soon as they sent the email. But, I still haven’t received any email back from him. I would like to speak to the people working for this company, only if they had a phone number!? I’m starting to think that this website is fake!

17 April 2019
Unprompted review
Rated 1 out of 5 stars

Had ordered for 3 pairs of shoes from…

Had ordered for 3 pairs of shoes from their site on June 5th (order no 9202) and till date have not heard back or got the delivery. Have written emails to them on this and have not heard back. The total order value was around $272. Seems like a fake website.

3 October 2018
Unprompted review
Rated 1 out of 5 stars

I paid for a pair of shoes as well last…

I paid for a pair of shoes as well last July (Order 9439) and have received nothing and have also tried to contact Luxury Stride multiple times and have left messages without anyone contacting me. Unless I am contacted personally by Luxury Stride and sent my shoes I am calling the authorities and BBB within 48 hours.
-Santino DiAngelo

30 August 2018
Unprompted review
Luxurystride logo

Reply from Luxurystride

Hi Santino,


Your USPS Tracking Number is EV831646652CN


Thank you for Shopping at Luxury Stride

Rated 1 out of 5 stars

UNDELIVERED ORDER no 7379

I am extremely disappointed that since March 2018 when I placed the order (order no. 7379). On the website it states that the order was paid and fulfilled yet I only received one email after payment stating that i shall be receiving further communication when order is shipped. I have tried to write to the support email on the website with no response. I ordered the following and paid $145.00
Woven Style Men Loafers Shoes with Horsebit Style Buckle Detail × 1
BLACK / 11
I need to speak to these people but there is no phone number listed anywhere.

15 August 2018
Unprompted review
Luxurystride logo

Reply from Luxurystride

Hello Willard,

Your Package was Delivered to South Africa Post a couple of months ago. Your South Africa Post Tracking Number is RY987359845CN.


Thank you for Shopping at Luxury Stride

Rated 2 out of 5 stars

My order number is #9428 booked on 11th…

My order number is #9428 booked on 11th June. Till date I haven’t received any update although I have written several times to their Customer Care team.

Is this website fake?

12 August 2018
Unprompted review
Luxurystride logo

Reply from Luxurystride

Hello Abhijit,

Your Indian Post Tracking Number is RY264387954CN.


Thank you for Shopping at Luxury Stride.

Rated 1 out of 5 stars

A BAD CS OR A BIG SCAM

I TRIED TO PURCHASE A PAIR OS SHOES SINCE 100TH OF JUNE AND DIDN'T RECEIVE IT YET OR EVEN ANY UPDATES .. ALTHOUGH I SENT MANY MAILS BUT WITH NO REPLY .. NEED TO GET BACK MY MONEY
Order #9235 confirmed

30 July 2018
Unprompted review
Luxurystride logo

Reply from Luxurystride

Hello Hassan,

For Order #9235, Your Egypt Post Tracking Number is RB587713669SG


Thank you for Shopping at Luxury Stride

Rated 1 out of 5 stars

I ordered a pair of shoes from this…

I ordered a pair of shoes from this company and up till date have not received it - they have not responded to my emails. My order number is 8811.

People should be made aware of this scam.

6 July 2018
Unprompted review
Luxurystride logo

Reply from Luxurystride

Hello Amatu,

Thank you for Shopping at Luxury Stride.
Your Package was Successfully Delivered. Your Royal Mail Tracking Number is JV760010619GB.


Best Regards

Rated 1 out of 5 stars

Don't trust this Company

Don't trust this Company. If you decide to purchase only use paypal. They have no principles no morals and very dishonest. They just keep giving false replies. I will lodge a complaint with icac to investigate this corrupt company.

21 June 2018
Unprompted review
Luxurystride logo

Reply from Luxurystride

Hello Les Rogan,

We really do apologize for the non-receipt or your package. Your Full Refund was issued to you.


Thank you for Shopping at Luxury Stride

Rated 1 out of 5 stars

Beware of this site

Beware of this site. They don't send you your products. They have to way to request a refund on the site. They will not answer the phone!

4 May 2018
Unprompted review
Luxurystride logo

Reply from Luxurystride

Hello Seth, Your Package[Order] was Successfully Delivered. Your USPS Tracking Number is LY183386446CN

Thank you for Shopping at Luxury Stride

Rated 1 out of 5 stars

LUXURY STRIDE or ADORN RITE

LUXURY STRIDE or ADORN RITE

This website is a SCAM !!! - their website displays well taken photos of shoes that look like quality but what you get is fake plastic shoes that are not even worth the equivalent postage. Their Customer Service is non existent and don't reply.

I paid via Paypal thinking I would be covered in the event of any dispute but they are no better - they seem to be on the sellers side and advise you to take up issue with the seller and are a complete waste of time. I am now very wary of using Paypal with online sites.

AVOID this site and don't believe the reviews/comments they have received via Facebook or elsewhere - they have fabricated this to suck you in

16 April 2018
Unprompted review
Luxurystride logo

Reply from Luxurystride

Hello James,

We Provide a variety of Shoes. Some are made of Leather, Velvet Material or PU. Each of Our Products have a Detailed Description of it. The Shoes you purchased were made of PU.


Thank you for Shopping at Luxury Stride

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