Luxury Bedding Company Reviews 

841
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I've just received an £83 100% goose down pillow which is liberally studded with what I first thought must be plastic strands from a processing error. However, they turn out to be feathers, in a prod... See more

Company replied

Rated 5 out of 5 stars

This is my first time experience of purchasing a duvet from this company and I was really delighted. After looking at a duvet in The White Company store , but seeing the super high price tag, I... See more

Rated 5 out of 5 stars

We have used duvets for many years, but our experience of the 100% Hungarian Goose Down duvet from Luxury Bedding Company is head and shoulders above others. We are just so delighted with the quali... See more

Rated 5 out of 5 stars

I have only ever known quality bedding (thanks mum) and over the years, I’ve had a reshuffle. The recently bought two pairs of Canadian Goose Down are quite simply; exquisite. The loft, support (and l... See more

Company replied

Company details

  1. Bedroom Furniture Store
  2. Furniture Store

Information provided by various external sources

The Luxury Bedding Company is a family run business, based in Huddersfield. We have over 15 years experience in supplying luxury duvets and pillows to customers worldwide. This is Our Personal Mission: “To provide the best quality duvets & bedding for our customers, along with a service to match”. We only provide the highest quality bedding for our customers. A 10 Year guarantee is also included with each down filled duvet we supply (5 years for all down pillows). If you have any questions, please contact us.


Contact info

4.2

Great

TrustScore 4 out of 5

841 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(841)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Tony….

Excellent service from Tony….. very accommodating and an efficient service too.

Top marks 👍

6 February 2022
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Reply from Luxury Bedding Company

Hello Liz,

Thank you for writing a review on Trustpilot.

Pleased to hear that you are satisfied with the customer service that we provide.

Kind regards,

Lisa

Customer services

Rated 5 out of 5 stars
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Reply from Luxury Bedding Company

Hello Andrea,

Thank you for writing a review on Trustpilot

We are pleased to hear that you are satisfied with the competitive pricing and the quality of product we provide.

Kind regards,

Lisa

Customer services

Rated 5 out of 5 stars

I am delighted with my new duvet

I am delighted with my new duvet! Its an expensive purchase, so I deliberated for a while, but I'm pleased to say I made the right choice to use the Luxury Bedding Company. The product arrived really quickly and is exactly what I was hoping for - light and warm! I wouldn't hesitate to recommend them.

2 February 2022
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Reply from Luxury Bedding Company

Hello Vanessa,

Many thanks for sharing your comments on Trustpilot.

Pleased to hear that you are very satisfied with the quality and delivery of our product.

Kind regrads,

Brian

Rated 5 out of 5 stars

Brilliant service and wonderful bedding…

Brilliant service and wonderful bedding - absolutely thrilled!

30 January 2022
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Reply from Luxury Bedding Company

Hello Georgina,

Thank you for your comments on Trustpilot.

Pleased to hear that you are very satisfied with the service and quality of product that we provide.

Kind regards,

Brian

Customer services

Rated 1 out of 5 stars

Very Poor Delivery & Outstanding Compensation Promises

Order was made on 4 Jan. Your order will be dispatched between 4th and 7th of January.
1st chase via phone call on 14/1. Promised compensation of £30 for late delivery and delivery was confirmed by weekending 22/1.
2nd chase via voicemail on 24/1. Response received and offered a pillow as an apology. Duvet received on 27/1.
To date 30/1 the £30 compensation is still outstanding.

30 January 2022
Rated 5 out of 5 stars

Love it

Love it, prompt delivery too. Airing out atm so we haven't slept in it yet but it feels lovely - soft and warm.

Thanks!

30 January 2022
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Reply from Luxury Bedding Company

Hello Jess,

Thank you for taking the time to write a review on Trustpilot.

We are pleased to hear that you are satisfied with the quality and delivery of our products.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

Siberian down duvet

So pleased that I made the investment and bought this Siberian Duvet. Love that it is so warm and light.

27 January 2022
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Reply from Luxury Bedding Company

Hello Mrs Woods,

Thank you for sharing your comments on Trustpilot.

We are pleased to hear that you are satisfied with the competitive prices and the quality of our product.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, no problems. I was even upgraded at no extra cost as my original selection was out of stock. Thanks. Noel

27 January 2022
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Reply from Luxury Bedding Company

Hello Noel,

Thank you for taking the time to write a review on Trustpilot.

Pleased to hear that you are very satisfied with the service that we provide.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

Ordered 2 Hungarian goose down king…

Ordered 2 Hungarian goose down king size duvets, sent Siberian as they had sold out of those at no extra cost, so an even better deal than I had already. Gorgeous duvets, so light yet very warm, but not too warm, just right. Came promptly, very well packed in their own individual bags and sturdy box. Highly recommended without a doubt. Many thanks

25 January 2022
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Reply from Luxury Bedding Company

Hello Carol,

Thank you for taking the time to write a review on Trustpilot.

Pleased to hear that you are very satisfied with the quality of our duvets.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

Probably the best service and quality…

Probably the best service and quality I've experienced for a very long time indeed !!

25 January 2022
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Reply from Luxury Bedding Company

Hello Ian,

Thank you for taking the time to write a review on Trustpilot.

Your comments on our service and quality are greatly appreciated.

Hope to see you online in the future.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars
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Reply from Luxury Bedding Company

Hello Peter,

Thank you for taking the time to write a review on Trustpilot.

We appreciate your comments relating to our competitive pricing ,quality and service we provide.

Kind regards,

Brian

Customer services.

Rated 5 out of 5 stars
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Reply from Luxury Bedding Company

Hello Subodh,

Thank you for taking the time to write a review on Trustpilot.

Your comments relating to our customer service are much appreciated.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

Wonderful!!

After reading other peoples reviews I decided to take advantage of the sale and buy a goose down superking duvet and I’m so glad I did!
The duvet itself is gorgeous, great quality and beautifully warm.
There was a hold up with delivery due to re-stocking but the company kept in contact and updated with a revised delivery date.
I was surprised with a super 100% goose down pillow as a goodwill gesture which is absolutely lovely and very much appreciated.
I cannot recommend the Luxury Bedding Company highly enough and would definitely buy from them in the future.

20 January 2022
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Reply from Luxury Bedding Company

Hello Stephen,

Many thanks for taking the time to write a review on Trustpilot.

We are pleased to hear that you are very satisfied with the quality of product we supply and the service we provide.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

Simply the Best

We searched the market in detail for the right product at the right price having researched the different types of down quality. We eventually decided to buy the Hungarian Goose Down duvet, mainly because it appeared to be exactly what we were looking for and, as an additional, welcome bonus, it was being offered at half the normal price. We did have a slight concern that there might be some reason for the reduction which would come to light once it had been delivered.
We should have had no concerns - it arrived in good time, well packed although I was surprised that it seemed relatively compact. The storage bag itself is excellent and good quality as well.
We followed the instructions to air it, allowing it to breathe, fluff up and expand. After 48 hours of being aired, it looked as though it had been inflated. Initially very impressed with the appearance, we put it on our bed, looking forward to finding out if it was as good as it was claimed to be.
WOW ! It was absolutely brilliant, light as a feather ( no pun intended), it felt as if we had little or no bedding over us. It was super light and delightfully snug and warm. Within seconds of getting into bed, you could instantly feel the warmth retention.
We had a brilliant night's sleep that first night and have continued to enjoy the benefits each night since. I only wish we had bought this sooner ! I have to say that we would have been just as pleased if we had paid the usual price for it.
I can honestly give the product and service provided a top rating and any reservations we may have had quickly disappeared.
If you want ultimate warmth and comfort, this has to be one of the best options available. A big "thank you" to Luxury Bedding with whom, I must add, I have no connection other than being a delighted and very satisfied customer.

19 January 2022
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Reply from Luxury Bedding Company

Hello Dot,

Thank you for taking the time to write a review on Trustpilot.

We are pleased to hear that you are enjoying the benefits of our quality product and that everything has met your satisfaction.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

Excellent customer service and prompt…

Excellent customer service and prompt delivery

19 January 2022
Luxury Bedding Company logo

Reply from Luxury Bedding Company

Hello John,

Thank you for writing a review on Trustpilot.

We are pleased to hear that you are very happy with our customer service and the service we provide.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

Absolutely first class products…

Absolutely first class products exceptional quantity.
As for customer service “Above and Beyond”
David Aberdeenshire

18 January 2022
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Reply from Luxury Bedding Company

Hello David,

Thank you for leaving a review on Trustpilot.

We are delighted that you find your new duvet to be of superb quality and that the service was to an excellent standard.

Kind regards,

Brian

Customer services

Rated 4 out of 5 stars

About 3.9 stars

I'd have Said not quite 4 stars but better than 3 stars.
We ordered on boxing day I believe so expected some delay in delivery however there was nothing on the website to say business would be closed for the Xmas period and a boxing day sale was on the website. This resulted in few calls and an email until I got hold of someone and about 5 days or so until delivery. That's by no means unreasonable but I'd have liked to see Xmas opening times on the website to save the guess work.
The quilt arrived and casing is good quality cotton with a good bag which I wasn't expecting to come with it. We ordered a combined 9.5/4.5 goose down superking which is warm enough even using only 9.5.
I would say it has considerably less fill than our previous king-size 10.5 foggarty quilt that was 90% duck down rather than 100% goose down.
Foggarty no longer sell that quilt though and only have 90% feather which would be like sleeping under a packet of crisps.
As I said warm enough but It does seem thin, nice weight to it. Perhaps it will thicken over time with use and air movement.

17 January 2022
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Reply from Luxury Bedding Company

Hello Luke,

Thank you for taking the time to write a review on Trustpilot.

We are pleased to hear that you are satisfied with our product in genaral.

We have taken your comments on board, relating to Xmas opening times etc..

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

The goose down duvet has very good…

The goose down duvet has very good quality and the insulation ability is higher than my expectation. I am no longer need to use heat pads to warm my cold bare foot before sleeping as the goose down duvet can warm and keep warm of my foot.

16 January 2022
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Reply from Luxury Bedding Company

Hello Mary,

Thank you for taking the time to write a review on Trustpilot.

We are pleased to hear that you are very satisfied with the quality of product that we supply.

Kind regards,

Brian

Customer services

Rated 5 out of 5 stars

Love our new 10.5 king size duvet

Love our new 10.5 king size duvet. It’s a real touch of luxury.

16 January 2022
Luxury Bedding Company logo

Reply from Luxury Bedding Company

Hello,

Thank you for taking the time to write a review on Trustpilot.

We are pleased to hear that you are very satisfied with the quality of product that we supply.

Kind regards,

Brian

Customer services

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