Banner for Luxtripper

Luxtripper Reviews 

4,723
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 566 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the outstanding support and dedication received from the very beginning until the end of the booking journey. Customers frequently praise the helpful and friendly team for providing exceptional customer service, noting that staff members consistently go above and beyond to ensure every single detail is thoroughly addressed. People emphasize that travel agents are extremely patient, professional, and accommodating when handling multiple itinerary changes, destination adjustments, and custom requests for upcoming holiday packages. Travelers also deeply appreciate the efficient communication, immediate responses, and seamless coordination across various channels, making the entire planning process completely stress-free and exciting.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and dedication.... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting agents who go above and beyond... See more

Service

Clients share positive opinions on service, noting that travel agents are consistently helpful, patient, and... See more

Booking process

People report positive experiences with the booking process, describing it as stress-free and... See more

Customer service

Users describe positive interactions with customer service, noting that travel agents are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t recommend Rob enough! From the very beginning, he was incredibly helpful, patient and genuinely went above and beyond to help me find the perfect holiday. He took the time to liste... See more

Company replied

Rated 5 out of 5 stars

Sheena really went above and beyond, I must have sent through 20 Maldives resorts to check prices and dates and she did so efficiently while also giving me great info about them to help decide which w... See more

Company replied

Rated 5 out of 5 stars

A truly fabulous holiday all sorted by Neo & his wonderful team. Whilst searching for a holiday, Neo from Luxtripper was the only holiday Co to respond. He organised everything from beginning to end... See more

Company replied

Rated 5 out of 5 stars

We have not been on our holiday yet but this is an initial review with one to follow next year! I was given Sheena as my travel agent, I have most likely been the customer from hell😂 I have face... See more

Company replied


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Written by the company

Formerly known as Affordable Luxury Travel and part of Moresand Limited, Luxtripper is an award-winning luxury tour operator specialising in experiential, multi-destination and adventure travel across some of the world’s most exotic destinations. Every Luxtripper holiday is tailor-made just for you. Our team of passionate travel specialists can create unique itineraries that encompass your every wish, and our complimentary Concierge service is there after you’ve booked for the little extras to make the most of your time away. So, whether you’re wanting to trek with wild mountain gorillas in Rwanda, create a music-themed road trip through California, snowshoe through the icy glaciers of the Antarctic, or even just relax with a good book in a private villa in the Maldives, our mission is to understand what unique means to you and create incredible trips you will never forget. Get in touch to discuss your dream holiday with us today by emailing enquiries@luxtripper.co.uk or calling our amazing team on 0203 023 7776. We are open Monday - Sunday from 9am to 11pm.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,723)

559 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking agent Rob made arranging the…

Booking agent Rob made arranging the trip straightforward. Details were sent using what's app to make sure we were happy with the itinerary. Rob also arranged complimentary extra time at departure hotel in Vietnam to match flight timings.

31 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Catherine,

Thank you for your lovely review. We are delighted to hear Rob made arranging your trip so straightforward and kept everything easy to follow through WhatsApp. It is great to know he also arranged complimentary extra time at your departure hotel in Vietnam to fit in perfectly with your flight. We will be sure to pass your kind words on to Rob. Thank you for choosing Luxtripper, and we hope you have a fantastic trip.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Booking process

The booking process was dealt with very professionally. Our travel advisor Ian listened to what we wanted and provided various options, including when we changed our criteria! He gave us time to consider our options and made sure the trip was exactly suited to us. Amazing personal customer service! Huge thanks to Ian. Looking forward to the trip!!

31 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Ailsa,

Thank you for your wonderful review. We are delighted to hear Ian took the time to listen to what you wanted, adapt your plans as your requirements changed, and help create the perfect trip for you. It is great to know his personal service made the booking process such a positive experience.

We will be sure to pass your kind words on to Ian. Thank you for choosing Luxtripper, and we hope you have a fantastic trip.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

While booking our trip next year to…

While booking our trip next year to Columbia , Janet has been excellent. She has gone out of her way to answer all our questions promptly and has helped get the exact holiday we wanted. She has been helpful and professional throughout

30 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Tania,

Reading reviews like yours makes our day. We're so pleased Janet was able to answer all your questions promptly and help put together the Colombia holiday you had in mind. Providing a friendly, professional service from start to finish is exactly what we strive for, and we'll be sure to pass your lovely feedback on to her. We hope you have an incredible trip to Colombia!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Ethan heard our requests from the start…

Ethan heard our requests from the start and tried everything to accommodate us. What he really did was hear what we needed not just what we wanted. Ethan made every effort to facilitate our wishes and then came up with something completely outside of the box, which we never looked at and which has brought us so much happines because it's just exactly what we needed, we just didn't know. Well done Ethan, we celebrate you, many many thanks, we will book again next year and are excited about our future adventures with Ethan's guidance to make them a dream come true.

30 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Lisa,

Thank you so much for your wonderful review. We are delighted to hear that Ethan really listened to what you needed and went the extra mile to find the perfect option for you. It is fantastic that his recommendation turned out to be exactly what you were looking for, even if it wasn't something you had initially considered.

We will be sure to pass your kind words on to Ethan, and he will be thrilled to hear them. Thank you for choosing Luxtripper, and we can't wait to help you plan your next adventure with us next year!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Golden Triangle tour

Thank you to Ian, Arthur and Akshay whose combined efforts made our holiday to India truly special. Ian helped us tailor the itinerary and accommodation in the planning phase. The Golden Triangle tour and accommodation in Goa were handled so efficiently by Akshay and the local team and guides. And Arthur was very efficient in responding to email queries. This is the third time we have used LuxTripper and would definitely use them again.

28 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Alison,

There's nothing better than welcoming back a returning traveller, so thank you for choosing Luxtripper once again. We're so pleased your India holiday lived up to expectations, from Ian's help in tailoring your itinerary to Akshay and the local team's seamless arrangements for your Golden Triangle tour and Goa stay. It's also great to hear Arthur was on hand to respond quickly to your queries throughout. We really appreciate your loyalty and can't wait to help you plan your fourth adventure with us.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Janet got us a great price on our trip…

Janet got us a great price on our trip to Thailand with business class flights. Great service.

27 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

HI Simon,

We are so pleased to hear that Janet found you a great price on your Thailand holiday with Business Class flights. We will be sure to pass on your kind words and hope you have an amazing trip.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Corbin our travel agent was incredible!

Corbin our travel agent, beat every quote we had got from other travel agents and even going direct to the resort, by alot! I wanted a split stay at Siyam World for myself, my husband and my parents... staying in a 2 bedroom lagoon villa and a 2 bedroom beach pool villa. I had asked a Siyam World Facebook group for recommendations and most recommended Luxtripper. So I thought id give it go! I am so pleased I did because we have managed to get 2 extra nights and a split stay for the price of going direct with BA for 7 nights!! If you need travel agent please look no further! Ask for Corbin, you wont regret it!

27 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Selina,

Thank you so much for your fantastic feedback. We are delighted to hear that Corbin was able to beat every quote you received and help you secure such great value for your split stay at Siyam World. It is wonderful to know you were able to enjoy two extra nights while staying in both a Two-Bedroom Lagoon Villa and a Two-Bedroom Beach Pool Villa.

We are especially pleased that a recommendation from the Siyam World Facebook group led you to Luxtripper, and we really appreciate you recommending Corbin to others. We hope you and your family have an amazing Maldives holiday, and we look forward to helping you plan your next adventure.

Kind regards,
Luxtripper

Rated 4 out of 5 stars

Review of LuxTripper and Aravinda…

Review of LuxTripper and Aravinda (local operator in Vietnam)

We booked a tour of Vietnam followed by a week in Krabi, Thailand, and both LuxTripper and our fantastic local Vietnamese operational travel agent deserve a mention.

LuxTripper were super efficient in organising and quoting; however, the pressure sometimes felt like too much, which put me off slightly. That said, I travelled with them last year and had a good experience with good prices, so I was happy to give them another go. Once the itinerary was confirmed, we received excellent communication and relevant documentation in good time.

However, be aware that some of the hotels, although listed as 4-star, are more like a good 3-star. Our hotel in Hanoi was under renovation and a little further out than hoped, and the same was true in Hoi An, we certainly got our steps in! However, the cruise on Halong Bay was exceptional - one of the most beautiful holiday experiences.

My only notes are that apart from the hotels being further from the centre, when booking our flights we found our main international flight had a 23kg luggage allowance, but some of the internal flights only allowed 20kg. Although this was in the small print, it should have been flagged to us, as we were charged £50 for being 2kg over on one bag. I did raise this with LuxTripper, but they haven’t responded.

On the plus side, all transfers ran like clockwork, and whenever we had a question they resolved it quickly. I also have to highlight our guardian angel in Vietnam, Queenie, who worked for the local travel agent Aravinda. She was brilliant, she communicated with us throughout the trip, checked in on us, and even arranged for our water bottle to be sent on after it was left behind on the boat in Halong Bay.

The Vietnam tour is highly recommended. We added a few extra day trips ourselves, which gave us an amazing experience of a beautiful country, and we also tagged on some beach time in Thailand before heading home.

Thank you Luxtripper for organising a fantastic holiday.

28 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Elliott,

Thank you for sharing such a detailed review and for travelling with Luxtripper again. We're so pleased to hear you had a memorable time exploring Vietnam and relaxing in Krabi, with the Halong Bay cruise standing out as a real highlight.

It's great to know our team kept everything running smoothly, from the planning stage to your transfers, and we'll be sure to pass your lovely comments on to Queenie and our local partner, Aravinda.

We also appreciate your feedback regarding the hotel locations, luggage allowance and communication after your query. Thank you for bringing these points to our attention.

We hope to help you plan another incredible holiday in the future.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

It’s been a great experience got a…

It’s been a great experience got a holiday for a good price . Barry was fantastic

27 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Nazli,

We are delighted to hear you had a great experience and that Barry helped you find your holiday at a great price. We will be sure to pass on your kind words to him.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Ricardo was a great help and very…

Ricardo was a great help and very patient! Much appreciated regards Stuart Smith

28 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Stuart,

Thank you for your lovely review! We are so pleased Ricardo was able to help and that his patience made such a positive difference. We will be sure to pass on your kind words.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Quick and easy to get all details

Quick and easy to get all details and book our trip!
Sarah was amazing, she understood that our honeymoon got cancelled last minute so she took it upon herself to get us a great deal and still go to the Maldives!
Would highly recommended!

27 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Jagtar,

What a turnaround! We're so pleased Sarah could help rescue your honeymoon plans and find you a fantastic deal to the Maldives after your original trip was cancelled. Knowing she made the whole process quick and easy is exactly what we aim for. Thank you for trusting us with such a special holiday, and we hope you both have an unforgettable honeymoon.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Booking experience exceptional

Booking experience exceptional, Tony listened to requirements and has built our dream holiday. Thank you so much. Will further review after holiday.

26 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Mark,

It's wonderful to know Tony took the time to understand exactly what you were looking for and helped bring your dream holiday to life. Thank you for choosing Luxtripper and for your kind words. We can't wait to hear all about your trip when you're back, and we hope it exceeds every expectation.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

I had a great experience and a special…

I had a great experience and a special mention goes to Bonnie and input from Marcus. Bonnie was helpful and patient with all my questions and changing options. She has put together a smashing itinerary that I am happy with. I now look forward to my holiday in Mauritius with much excitement. Thank you Bonnie and all at Luxtripper.

27 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Lynne,

The best holidays start with great planning, so it's wonderful to know Bonnie's patience and attention to detail helped make the whole booking experience such a positive one. We'll be sure to pass your feedback on to both Bonnie and Marcus. We hope your Mauritius getaway is every bit as special as you've imagined.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish from Lucas! He organised our special birthday package from start to finish, quickly, professionally and efficiently
Lucas picked the best placed to visit and took care of every single detail. We had a stress free experience and cannot wait for our trip! 🙏😊

26 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Donna,

It's wonderful to hear such positive feedback! We're delighted that Lucas made planning your special birthday trip such an enjoyable and stress-free experience. From recommending the best places to visit to taking care of every detail quickly, professionally, and efficiently, it's great to know he exceeded your expectations. We'll be sure to pass on your kind words to Lucas, and we can't wait for you to enjoy your well-deserved celebration. Thank you for choosing Luxtripper, and we hope you have an unforgettable holiday!

Kind regards,
Luxtripper

Rated 3 out of 5 stars

we waited and waited for someone to…

we waited and waited for someone to come back to us with a quote - this was done via Whats App and was over 2 months ago, we put our preferences in the message and was promised that someone would come back to us and to this day we have heard nothing, needless to say we have booked elswhere

6 June 2026
Unprompted review
Rated 5 out of 5 stars

For my husband’s 60th birthday

For my husband’s 60th birthday, I dreamed of taking a trip to Japan and Bali. He has always loved Japan, and I had always wanted to see Bali.

I came across an advert for exactly this kind of trip on Facebook, so I asked for more details. That’s when I got in touch with Janet ❤️.

She is absolutely wonderful – so patient and incredibly helpful. She put up with all my endless questions and little requests with a smile! 😜

In the end, she managed to find exactly what I was looking for: the itinerary I wanted, the dates that suited us perfectly, and a price that didn’t leave me in shock.

I’m truly grateful for all her help and so happy that I was lucky enough to find her. Thank you so much, Janet! xx

24 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Renata,

What a lovely review to read! We're so pleased Janet could help bring your dream 60th birthday trip to life. Planning a journey to both Japan and Bali is such a special way to celebrate, and it's wonderful to hear that Janet took the time to answer all your questions, tailor the itinerary to your preferences, find dates that worked perfectly, and secure a price you were happy with. We'll be sure to pass on your kind words to Janet; she'll be delighted to know she made the planning process such an enjoyable experience. We hope you and your husband have the most incredible birthday celebration and create memories to cherish for years to come. Thank you for choosing Luxtripper!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

I dealt with Hugo who was amazing

I dealt with Hugo who was amazing! He was very patient with me as I did move the goal posts a few times ! Our holiday was a three centre one to Lake Garda/Verona/Venice for 2027. Planning this was so much easier with Hugo’s advice and help. Having all transfers included will be a treat and will make the journey much simpler .
I would highly recommend anyone using Luxtripper .

25 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi PJ,

It's fantastic to hear about your experience with Hugo! Planning a three-centre holiday to Lake Garda, Verona and Venice is no small task, so it's wonderful to know Hugo's patience, advice and expertise made the process so much easier, even as your plans evolved along the way. It's great that having all your transfers arranged has given you extra peace of mind and will make your 2027 adventure even more seamless. Thank you for your recommendation, and we hope you have an unforgettable Italian getaway!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Very satisfied with level of service

This was my first experience with Luxtripper and I am very satisfied by the level of service I received from Rob. For our expectations, I gave Rob a very tight budget to work with. Rob went above and beyond to find a lovely holiday to suit our family of 4. Unfortunately, we were not able to proceed with the booking as it was out of budget by a few hundred (our original budget we’d already heightened due to the location we were looking at). Due to the level of service I received from Rob, and his attentiveness, I will definitely be looking to book a future holiday with Luxtripper!

24 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Carla,

It's wonderful to know your first experience with Luxtripper left such a positive impression. Although this holiday wasn't quite the right fit for your budget, we're pleased we could help explore the best options for your family. We'll be sure to share your kind words with Rob, and we truly appreciate you choosing to consider us. We look forward to helping you find the perfect holiday in the future.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

The staff Ethan makes the booking of…

The staff Ethan makes the booking of our holiday seamless and he is approachable

23 July 2026
Unprompted review
Luxtripper logo

Reply from Luxtripper

Hi Stella,

It's great to hear Ethan made booking your holiday such a seamless experience. Knowing that he was approachable and there to support you throughout the process is exactly the service we strive to provide. We'll be sure to pass on your kind words to Ethan. Thank you for choosing Luxtripper, and we hope you have an amazing holiday!

Kind regards,
Luxtripper

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look