Order + payment process as well as delivery excellent. Product looks very good, glasses perfect. But ... I have the glasses 2 weeks now, and yesterday, in the middle of an online meeting, one glas... See more
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In my case, the return process is different than stated on the website. I was charged a few Euros although it is promised free of charge. And the quality of the model METAL - SHAPE #C is critical: T... See more
Unfortunately the parcel with glasses did not arrive to my home due to problems with German postal service (Post Group / DHL). I still hope to get it delivered..... but this is not a problem of Luxre... See more
Company replied
Responsiveness of client services is médiocre, Many models are sold out.
Company replied
Company details
Written by the company
Luxreaders ist ein dänisches Unternehmen mit Wurzeln in Kopenhagen. Das Unternehmen wurde mit dem Ziel gegründet, den Kauf einer Lesebrille zu digitalisieren und der Vostellung ein Ende zu setzen, dass die Lesebrille ein notwendiges Übel ist, das langweilig gestaltet und von schlechter Qualität sein muss. Deshalb haben wir alles daran gesetzt, erschwingliche Lesebrillen herzustellen, bei denen Design und Qualität erstklassig sind. Wir haben langjährige Erfahrung in der Optikbranche und haben daher genau beobachtet, wie der Markt für Lesebrillen weitgehend von Tankstellen, Supermärkten und dergleichen bestimmt wird. Diese Unternehmen konzentrieren sich weitgehend auf niedrige Preise, hohe Gewinne und vorzugsweise eine hohe Wiederkaufsquote, wenn das Sehvermögen der Kunden korrigiert werden muss. Das Ergebnis ist eine schlechte und hässliche Lesebrille mit geringer Qualität. Das wollen wir ändern! 3 Paare für 69 € inkl. Versand.
Contact info
3.6
Average
454 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great design
Great design, good quality and fast delivery. I have no complain at all and it is my second order already. 100% recommend
19 February 2026
Unprompted review
I‘ve got the second time this glases…
I‘ve got the second time this glases from Luxreader and i‘m happy. The Look is cool and I need them for Computer working, so I take it with Blue Filter…ist’s perfect
18 June 2023
Unprompted review
Reply from Luxreaders
Hello Christine,
Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your continued support and are thrilled to hear that you are happy with your Luxreaders glasses.
It's wonderful to know that you find the look of the glasses cool and that they meet your needs for computer work. The inclusion of the Blue Filter is designed to enhance your visual experience and provide added comfort, and we're delighted to hear that it's been perfect for you.
Your satisfaction is our utmost priority, and we're committed to delivering high-quality products that meet your expectations. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us.
Thank you once again for your positive feedback. We look forward to serving you again in the future.
Best regards,
Team Luxreaders
Perfect solution for Reading Glases.
Very nice glasses at an affordable price. Good quality, good design, fast delivery. Good web page too with interesting test opportunity for personal fit of glasses.
5 November 2022
Unprompted review
Reply from Luxreaders
Hi Klaus,
Thank you so much for the amazing feedback 😊! Happy customers is what makes us happy!
Kind regards,
Team Luxreaders
German Parcel Service failed delivery
Unfortunately the parcel with glasses did not arrive to my home due to problems with German postal service (Post Group / DHL).
I still hope to get it delivered..... but this is not a problem of Luxreaders.
17 October 2022
Unprompted review
Reply from Luxreaders
Hi Tobias,
Thank you for your review! You can always contact us at hallo@luxreaders.de
Kind regards,
Team Luxreaders
Very happy
I am very happy about the fast delivery and the very goog quality of the glasses
3 July 2022
Unprompted review
Reply from Luxreaders
Hi Elisabeth,
thanks for taking the time to give us such great feedback! We are so happy that you enjoyed the fast delivery and are happy with the quality of our products! Happy customers are our number one priority so we appreciate this a lot!
We hope to be able to greet you again soon! Have a great day!
Luxreaders
Reply from Luxreaders
Hi G. Worecki,
thanks so much for taking the time to leave us a review! We appreciate it a lot! We are very glad to hear that you are happy with your purchase and the speedy delivery, as satisfied customers are our number 1 priority!
We hope that you are enjoying your glasses and hope to be able to greet you again some time in the future! Have a fantastic day!
I am very happy and satisfied
great customer service and fast delivery. Good quality, very comfortable to wear and great price. Since I am careless and also often lose my glasses, I will certainly always order from Luxreaders.
11 June 2022
Unprompted review
Reply from Luxreaders
Hi J. Bader! Thank you so much for taking the time to give us such great feedback! Our customers' happiness is our greatest priority and we are so happy to hear that you are satisfied with our glasses, the delivery and the customer service! We hope you enjoy your glasses and hope to be able to welcome you again at our online shop soon!
Best quality and fast delivery
Best quality and fast delivery, I am very happy with the glasses
29 April 2022
Unprompted review
Reply from Luxreaders
Hallo Werner, vielen Dank für Ihr nettes Feedback! Wir freuen uns, dass Sie so zufrieden mit unseren Produkten sind!
A mixed experience
Order + payment process as well as delivery excellent.
Product looks very good, glasses perfect.
But ...
I have the glasses 2 weeks now, and yesterday, in the middle of an online meeting, one glass fall out of the frame!!!
I managed to put it in again and it seems to hold for now. Any suggestions how that could be improved?
9 February 2022
Unprompted review
Reply from Luxreaders
Dear Udo, thank you for your feedback! Of course, this is not something that should be happening. Please reach out to us on hallo@luxreaders.de and we will take care of your request.
Good value for money
Good quality, nice price (3 for 2), fabulous look and quick delivery!
5 February 2022
Unprompted review
Reply from Luxreaders
Hallo Nicole, vielen Dank für das Feedback und wir wünschen noch viel Freude mit den neuen Brillen!
All easy and good!
15 March 2021
Unprompted review
Reply from Luxreaders
Hello, thanks a lot for the positive feedback! We appreciate it. 🤓
thankx a lot
Very fast, uncomplicated, good quality. In any case again.
They could have more modern models, like very big ones or extraordinaries.
12 March 2021
Unprompted review
Reply from Luxreaders
Hello, thanks a lot for the positive feedback! We are super happy about it and will of course consider your ideas for more modern models. 🤓
Reply from Luxreaders
Guten Tag, vielen Dank! Wir freuen uns sehr über das positive Feedback. 🤓 Thank you for the positive feedback!
I love the design..very good quality…
I love the design..very good quality and fast delivery..
7 November 2020
Reply from Luxreaders
Hallo 👋 Vielen Dank für Ihr Feedback! Es freut uns sehr, dass Sie mit dem Service von Luxreaders zufrieden sind. 🤓
Responsiveness of client services is…
Responsiveness of client services is médiocre, Many models are sold out.
11 October 2020
Reply from Luxreaders
Hallo 👋 Vielen Dank für Ihr Feedback! Kontaktieren Sie doch gerne unseren Kundenservice mit Ihrem genauen Anliegen damit wir uns in Zukunft verbessern können.
TOP SERVICE !
27 September 2020
Unprompted review
Reply from Luxreaders
Hallo 👋 Vielen Dank für Ihr Feedback! Es freut uns sehr, dass Sie mit dem Service von Luxreaders zufrieden sind. 🤓
Hat alles super funktioniert
14 August 2020
Unprompted review
Reply from Luxreaders
Guten Tag 👋 Vielen Dank, dass Sie sich die Zeit für ein Feedback genommen haben! Dies bedeutet uns viel. Wir freuen uns sehr zu hören, dass Sie mit dem Service von Luxreaders zufrieden sind. 🤓
Reply from Luxreaders
Guten Tag 👋 Vielen Dank, dass Sie sich die Zeit für ein Feedback genommen haben! Dies bedeutet uns viel. Wir freuen uns sehr zu hören, dass Sie mit dem Service von Luxreaders zufrieden sind. 🤓
Bit disappointed
In my case, the return process is different than stated on the website. I was charged a few Euros although it is promised free of charge.
And the quality of the model METAL - SHAPE #C is critical: The hinge and temples are very delicate and fragile and might break easily?
23 June 2020
Unprompted review
Sehr qualitative Brille!
1 April 2020
Unprompted review
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