LuxomeReviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had my bag stolen at the gym and lost my house keys, and Suzie was amazing! She got the locks replaced almost immediately and helped me get back into my room without any hassle. Super responsive, pr... See more

Company replied

Rated 5 out of 5 stars

The best letting agency I’ve ever come across. Suzie did a great job from the contract start all the way to the end. If any maintenance issues were reported, they were always resolved within minimum t... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Brilliant company, that fixed any problems straight away and always kept us in the loop with anything going on. Suzie is amazing, so lovely and friendly, making us feel like we could... See more

Company replied

Rated 5 out of 5 stars

Suzie was an absolutely amazing property manager. All issues I had (of which there were very few) were dealt with efficiently and done properly. As well as this the contractors that were sent to the h... See more

Company replied

Company details

  1. Student Housing Center
  2. Apartment Rental Agency
  3. Group Accommodation
  4. Housing Complex

Written by the company

Luxome® offer 5–10 bedroom student & professional homes in prime locations, including Fallowfield, Withington and Salford. With 365 day 24/7 support, we strive to proceed the best service in shared living across Manchester and the the North West


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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No history of asking for reviews

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4.7

All reviews

(34)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I had my bag stolen at the gym and lost…

I had my bag stolen at the gym and lost my house keys, and Suzie was amazing! She got the locks replaced almost immediately and helped me get back into my room without any hassle. Super responsive, professional, and kind couldn’t ask for a better property manager!

6 November 2025
Unprompted review
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Reply from Luxome

We're happy to help, glad Suzie could help you get access again quickly. Thanks very much for the great review.

Tom

Rated 5 out of 5 stars

Best Letting Agency

The best letting agency I’ve ever come across. Suzie did a great job from the contract start all the way to the end. If any maintenance issues were reported, they were always resolved within minimum time. Even getting back the deposit took 01 working day which is very surprising to how satisfied they want to keep their customers.

31 October 2025
Unprompted review
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Reply from Luxome

Hi Ali, we're delighted to read your lovely review, thanks so much for choosing to live with us. We wish you all the best!

Rated 5 out of 5 stars

5 stars

Suzie was an absolutely amazing property manager. All issues I had (of which there were very few) were dealt with efficiently and done properly. As well as this the contractors that were sent to the house were professional and respectful. Suzie was super helpful with the moving in and out process as well as providing an expert opinion on other issues I had. Could not recommend enough. I would definitely live with Luxome again.

7 August 2025
Unprompted review
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Reply from Luxome

Owen this is one of the loveliest reviews we've had. Thank you so much, hopefully we'll see you again soon.

Tom

Rated 5 out of 5 stars

Luxome are brilliant

Luxome are brilliant, Suzie is so lovely and always had any issues sorted super quickly. Couldn’t recommend enough!

1 July 2025
Unprompted review
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Reply from Luxome

Hi Sari, thank you for your kind words, it was a delight to have you as a resident and we wish you all the best in the future.

Tom, Luxome

Rated 5 out of 5 stars

Honest landlords who go out of their way to help

Suzi and the team at Luxome have been amazing. My son rented a student house in Manchester last year, and was lucky enough to have Luxome again for this year. They go over and above to make sure everything is just right - which is very rare for student landlords!!! They are also very honest and transparent. Thank you for making a mum feel just that little bit more confident about their dozy student son being more independent!!!

27 September 2024
Unprompted review
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Reply from Luxome

Hi Jeanette, thank you so much for this kind review, it's made Suzie's day! We're delighted to have your son with us again for another year, he's been a wonderful resident

Rated 5 out of 5 stars

99 Seedley

Suzie our landlord was great, any issue was sorted quickly and she was always very friendly, thank you again for this year.

30 June 2024
Unprompted review
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Reply from Luxome

Thanks Conall, we really appreciate your kind review, I'll pass on your words to Suzie.

Tom

Rated 5 out of 5 stars

Suzie our landlord was amazing

Suzie our landlord was amazing, so attentive and genuinely friendly! No problems with the house all year and anything minor was quickly sorted. Thank you so much for looking after us, gutted we’re not with you next year! X

2 July 2024
Unprompted review
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Reply from Luxome

Thank you for the lovely review, it was a delight hosting you for the past year

Tom

Rated 5 out of 5 stars

The perfect second year experience!

I lived in a Luxome property for my second year at Manchester. It was everything I could have hoped for and more. The landlord was so responsive and super helpful. Suzie really made my first time renting a house one of the easiest and most relaxed transitions. From beginning to end Suzie was beyond helpful as well as the rest of the Luxome team. They answered any of our queries so quickly and serviced the house the next day when necessary! Truly the best landlord we could have asked for, I highly recommend!

28 September 2023
Unprompted review
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Reply from Luxome

We are delighted to have made your first rental experience an enjoyable one, thanks for choosing Luxome and for this wonderful review!

Tom

Rated 5 out of 5 stars

Second Year house in Fallowfield

Whilst studying for our second year at university, we lived in one of Luxome’s properties on Albion Road in Fallowfield and had the best time there. They were an amazing landlord and solved any problems or queries quickly and efficiently; communication was made easy through the use of an app, which enabled us to check on maintenance updates, rent payments, and send messages any time of the day. Our property manager Suzie was both friendly and helpful, and even surprised us with gifts at Christmas and Easter. We are still disappointed we didn’t find the £100 at the Easter egg hunt in Fallowfield! We’ve made so many great memories, it’s been very sad to leave! Thank you Luxome :)

28 June 2024
Unprompted review
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Reply from Luxome

Wow! Thank you so much for this lovely review, Suzie is over the moon. All the best at your new home from everyone here at Luxome

Tom

Rated 5 out of 5 stars

Great experience all round

Suzie was my landlord for a year and she was amazing. Always very quick to sort any issues, very efficient and also friendly. Would definitely recommend.

28 June 2024
Unprompted review
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Reply from Luxome

Thanks for writing this lovely review, we really appreciate it. I'll pass on your thanks to Suzie!

Tom

Rated 5 out of 5 stars

Couldn’t be better!

Suzie looked after the 8 of us at Egerton road extremely well. We really enjoyed the year spent at the house. Very responsive and quick to fix any issues in the house.
Thank you for a wonderful year!

21 June 2024
Unprompted review
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Reply from Luxome

Thanks for the review Perdi, I'll pass on your kind words to Suzie. All the best.

Tom

Rated 5 out of 5 stars

I had a fantastic two-year experience…

I had a fantastic two-year experience renting with Luxome while studying in the Fallowfield and Withington areas. During this time, I lived in two different properties, both of which were great. Suzie, a credit to the Luxome team, consistently provided exceptional service. She addressed any maintenance requests and resolved issues quickly. I highly recommend Luxome for their outstanding service and support!

21 June 2024
Unprompted review
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Reply from Luxome

Thanks so much Connor, it's been wonderful having you with us for the past two years, Suzie said she wishes you all the best in you next chapter.

Tom

Rated 5 out of 5 stars

suzie is a really nice and a very fair…

suzie is a really nice and a very fair landlord, and any issues were dealt with really really quickly

15 September 2023
Unprompted review
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Reply from Luxome

Hi Theo, thanks for taking the time to write this review, we've loved hosting you guys this year.

Tom

Rated 5 out of 5 stars

Second year housing

We lived in one of luxome’s property this year and couldn’t ask for a better landlord. Genuinely the best one you could ask for. Luxome were so useful and if you had any enquiries or problems they would get it done as soon as they could. 100% recommend to anyone. Made our year! Thank you!

17 June 2024
Unprompted review
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Reply from Luxome

Thanks Tanya, we really appreciate the review. We've loved having you wish us this past year and wish you all the best in the future!

Tom

Rated 5 out of 5 stars

Suzie contracted our cleaning service…

Suzie contracted our cleaning service to complete a builders clean for the opening of WoHo 13 Bed.
This team know how make a property pop. The interior of Woho is incredible Suzie and her team have made this property an incredible place to live and work from home.
I can't begin to praise this team in how hands on and professional each and every one of them are. They ooze pride passion and determination and all truly love what they do. The vibe was awesome working with you guys.

1 January 2024
Unprompted review
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Reply from Luxome

Hi Sami, thanks for this glowing review, it's been a pleasure working with you on WOHO.

Tom

Rated 4 out of 5 stars

Love the house

For the most part Luxome have been amazing, Suzie is always super quick to respond when there's an issue and is super friendly about anything. The house is great as well. What stops it being a 5* review is that our boiler has been going constantly all year, and Luxome have been super quick about sending people out to look at it but it's never fully been fixed and seems to be a recurring issue. But big up Suzie she's great

9 February 2024
Unprompted review
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Reply from Luxome

Hi Benedict, thanks for taking the time to review us. Your feedback is very much appreciated and I'm glad that your experience has been a positive one.

Tom

Rated 5 out of 5 stars

Always so helpful!

Always so helpful, and quick to respond to any questions or queries. Having such lovely people to communicate with during our tenancy has made the whole experience even better.

26 January 2024
Unprompted review
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Reply from Luxome

Cheers Kaitlin, it's been great having you with us the past year and we're delighted to hear that you've enjoyed your home.

Tom

Rated 5 out of 5 stars

Any issues were resolved very fast and…

Any issues were resolved very fast and Suzie our manager was very helpful always.

Thankyou Suzie.

26 January 2024
Unprompted review
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Reply from Luxome

Hi Paige, thank you for the lovely review and for choosing to live with Luxome. I've passed on your great feedback to Suzie.

Tom

Rated 5 out of 5 stars

Luxome

Landlords are very attentive and helpful whenever we have an issue and they are sorted very quickly. I would recommend using Luxome.

25 January 2024
Unprompted review
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Reply from Luxome

Thanks very much Joe, it's been our pleasure hosting you and your group.

Tom

Rated 5 out of 5 stars

Highly recommend

Highly recommend, Luxome are great at staying in contact and being quick to fix any maintenance issues. Also Suzie is the GOAT!

25 January 2024
Unprompted review
Luxome logo

Reply from Luxome

Thanks for the great review Ed, I'll let Suzie know she is leading the GOAT conversation and other property managers are washed.

Tom

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