Chronolla/Justmella/novolla ALL SAME PEOPLE UNDER DIFFERENT NAMES ! SCAMMERS TOOK MY MONEY AND NEVER DELIEVERED WHAT I PAID FOR
Luxetti
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See what reviewers are saying
SCAM. Allegedly UK based brand selling mirrors. The email communication comes from Novolla - another brand noted as scam here. They stopped answering before giving me an order number and after I a... See more
Bought a Sofa bed beginning of December 2023, not received it. My first email i got a reply which was from a completely different Company/Address info/at/novolla/uk Since then I haven’t heard anythi... See more
SCAM!! They now go by the name of Chronolla!! Ordered a treadmill on the 24th and haven’t heard anything, when emailing to ask what is going on? And to request my order be cancelled as they are a scam... See more
People also looked at
SCAM SCAM SCAM NO bed no money no…
SCAM SCAM SCAM NO bed no money no communication, no phone number and no address!!!!!
I purchased a large mirror on the 4th…
I purchased a large mirror on the 4th December, and have literally had no communication after chasing them. The advert states 5 to 7 days, but that is a lie! I've asked for a refund, but not heard anything from them. DO NOT BUY FROM THIS COMPANY
Scammed :( same as below bought the…
Scammed :( same as below bought the mirror and not received and won’t reply!! Can’t get a refund - can someone help
Have not received my order!
I have placed an order of a large mirror on the 4th of December 2023, but have not received it yet and it has been 13 days when delivery expectation is between 5-7 days. I have been emailing them several times but it seems like i keep receiving a generic message repeatedly. I want my full refund back of £33.99 as I have found out from trust pilot that this company is a fraud. But I am a bit lost on how to receive my refund, who shall I contact? Can someone please advise me on this matter. Thank you
It's a fraud company.
SCAM
SCAM
DO NOT BUY!!
They’re advertising on Instagram, but it is a scam. Do not buy from them or Novella.
SCAM
SCAM. Allegedly UK based brand selling mirrors. The email communication comes from Novolla - another brand noted as scam here.
They stopped answering before giving me an order number and after I asked for cancel and refund of my order.
The company is actually based in Spain. DO NOT BUY it is just another version of Novolla.
SCAM
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