LuxeSkies Reviews 

212
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a very great experience with this company. Customers frequently praise the dedicated staff and travel advisors for being exceptionally helpful, patient, and knowledgeable when guiding them through complex travel arrangements. Many consumers also highlight the remarkably fast response times and smooth, transparent communication maintained by the team throughout the entire booking process. However, some people mentioned frustrating issues regarding unexpected extra costs or pricing details not being shared clearly upfront during initial negotiations. A small number of dissatisfied reviewers also noted communication difficulties and frustrating challenges when dealing with certain representatives during urgent travel situations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting professional agents who offered... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are attentive, patient, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consultants are diligent,... See more

Price

Customers consistently note positive experiences with price, often highlighting substantial savings and... See more

Response time

People report positive experiences with response time, highlighting prompt communication and quick replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was new to this process but my agent took great care to make me feel comfortable about the purchase experience. Communication was always done promptly. All questions were thoroughly answered One g... See more

Company replied

Rated 5 out of 5 stars

My experience working with Alan on my business class tickets to Finland has been an absolute pleasure! Not only did he answer all my questions clearly, he found an option for me very quickly!... See more

Company replied

Rated 5 out of 5 stars

My Husband's health issues required me to change my travel plans. I reached out to LuxeSkies in the middle of a holiday weekend and was delighted to connect immediately with a supervisor, who put me i... See more

Company replied

Rated 5 out of 5 stars

Flying in the best of circumstances can be challenge but flying internationally in the winter I think you are just down right lucky for everything to go smoothly! This trip, if it was going to happen... See more

Company replied


Company details

  1. Travel Agency

Written by the company

LuxeSkies is a luxury travel agency dedicated to delivering bespoke Business and First-class travel solutions, combining exceptional service with unmatched attention to detail. Our mission is rooted in fostering lasting relationships by aligning with clients’ unique needs and delivering Premium Travel experiences at remarkable rates. LuxeSkies thrives on a culture of ownership, collaboration, and continuous growth. Inspired by principles of transparency and mastery, we empower our team to take initiative, innovate, and deliver results that exceed expectations. LuxeSkies is not just a service provider - we are a trusted partner for both our clients and employees, striving for excellence in every journey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

212 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(212)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tyke was very helpful

Tyke was very helpful and very efficient! Very professional and found us very good airline choices.

3 February 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for your wonderful feedback, Patti! Tyke's professionalism and efficiency truly reflect his commitment to excellence. We appreciate your support and look forward to assisting you again in the future!✈️

Rated 5 out of 5 stars

Good communication

Good communication, quick responses, friendly guy, great price.

20 March 2025
Unprompted review
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Reply from LuxeSkies

Thank you for your feedback! We're glad that Tyke's professionalism, clear communication, quick responses, and friendly approach made your experience a great one. Your trust and support are greatly appreciated!

Rated 5 out of 5 stars

Sergio Martinez was my agent

Sergio Martinez was my agent. He was 100% transparent and incredibly helpful in finding not only a great fare, but also accommodated the days needed for a multi-city trip.

30 March 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for your wonderful feedback! We’re delighted to hear that Sergio’s professionalism, transparency, and dedication made your trip planning smooth and stress-free. We truly appreciate your trust and look forward to assisting you again in the future!"

Rated 5 out of 5 stars

Great Customer Service

Daniel Hoffman provided excellent customer service for my recent inquiry. He was quick to respond and is certainly an asset for his company.

6 March 2025
Unprompted review
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Reply from LuxeSkies

We couldn’t agree more—Daniel is truly an asset to our team💎!
We’re truly grateful for your trust and recognition and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Anthony was able to get us last minute…

Anthony was able to get us last minute flights to Paris. The ones we originally chose were sold out by the time I got the forms completed. He called back right away to let me know, and was able to get us on another carrier with much lower business class fares than I could have gotten booking directly with the airline. I will be calling Anthony for our next flights. It's reassuring to have a direct contact number with your Luxe Skies travel advisor!

5 March 2025
Unprompted review
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Reply from LuxeSkies

Thanks a lot for your feedback, Deborah!
It's great that Anthony could help you navigate changes quickly and find the best possible flight options for you. Situations like this are exactly where having a dedicated, knowledgeable travel consultant makes all the difference.
We truly appreciate your trust, and look forward to planning your next trip! Safe travels!

Rated 5 out of 5 stars

Sergio our personal customer service…

Sergio our personal customer service representative was able to make our Buck List trip to Ireland a reality.

His professionalism and attention to details was so refreshing. He listened to our requests and was able to meet them.

4 March 2025
Unprompted review
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Reply from LuxeSkies

Wow—what an absolute joy it is to help you plan a much-anticipated trip to Ireland🍀✨
Wishing you an unforgettable journey and can't wait to have you back as our customer!

Rated 5 out of 5 stars

Attention to detail

Attention to detail, client-forward approach and fast service.

3 March 2025
Unprompted review
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Reply from LuxeSkies

We are extremely happy to hear our approach made a difference for your experience. Should you ever need assistance with your future travel arrangements, do not hesitate to reach out!

Rated 5 out of 5 stars

Daniel is extremely helpful at finding…

Daniel is extremely helpful at finding us the flight we wanted at the price we never expected! He is responsive and thorough and will walk you thru what his company will do up to the time you get home. I look forward to the next time we use LuxeSkies. 02

20 February 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for your wonderful feedback! We're so glad Daniel could help find the perfect flight at a great price! Ensuring a smooth experience from booking to your return home is always our top priority and we truly appreciate your trust is us!. Looking forward to having you as our return customer!

Rated 5 out of 5 stars

Sergio was an excellent agent

Sergio was an excellent agent. He answered all my questions and was able to get me an excellent deal on my flight.

29 January 2025
Unprompted review
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Reply from LuxeSkies

Thank you for taking the time to review our services! Securing the best deals for you and ensuring a smooth booking experience is our top priority at Luxeskies! We appreciate your trust and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

Detail international planning

Lots of questions regarding our trip plans to Venice and James was up to the exceptional service we had been given. He was very helpful and patient. He also assisted us with our seat selection process . We so appreciated LuxeSkies expertise and professionalism.
Thank you so very much (Riveras)

18 February 2025
Unprompted review
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Reply from LuxeSkies

We're pleased to hear that James was able to assist with your trip planning provide the level of service you had expected! It was truly a pleasure to help answer all your questions and guide you through the process. Your appreciation means the world to the entire LuxeSkies team. We’re grateful for your trust and look forward to helping with your future travels!

Rated 5 out of 5 stars

Tyke was very helpful and patient...

Tyke was very helpful and patient in dealing with my request while I was handling some family issues. We thank him for his understanding and help.

13 January 2025
Unprompted review
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Reply from LuxeSkies

Thank you for choosing LuxeSkies, it was a pleasure to assist you! We're always here whenever you need support with your travel plans.

Rated 5 out of 5 stars

Easy to work with

I worked with Anthony and he made finding the flight and timing easy. He is very responsive and helpful. I will be using LuxeSkies again for future travel.

13 February 2025
Unprompted review
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Reply from LuxeSkies

We're so happy to hear that working with Anthony made your flight search easy and seamless. Thank you for your trust in us and for taking the time to rate our services! Looking forward to assisting you with your future travels!

Rated 5 out of 5 stars

So much easier

So much easier; friendly; helpful

6 February 2025
Unprompted review
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Reply from LuxeSkies

Thank you so much for your feedback, it was a pleasure to assist you with your travel plans! Wishing you an amazing trip!

Rated 5 out of 5 stars

Can’t say enough good things about the…

Can’t say enough good things about the service Anthony and LuxeSkies provided. Anthony took care of everything for my last minute trip, even when my initial travel plans fell through and had to be changed.

5 February 2025
Unprompted review
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Reply from LuxeSkies

Wow, thank you so much for your kind words! We know how stressful unexpected travel hiccups can be, and we're happy to hear Anthony could step in and take care of everything for you. Your trust and appreciation truly mean the world to us, and we'd be honored to assist you again in the future.

Rated 5 out of 5 stars

The agent Sergio always finds the best…

The agent Sergio always finds the best flight options gor our family vacations. His professionalism and customer services are excellent.

30 January 2025
Unprompted review
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Reply from LuxeSkies

Thank you for your trust and the opportunity to assist you again. It's always a pleasure to have you as our customer!

Rated 5 out of 5 stars

Seamless experience, confident everything was taken care of

Tyke has tremendous customer service everything was made easy and seamless. Confident, if you have any issues in our travel plans or changes, he will be able to take care of it.

30 January 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We're thrilled to hear that your experience was smooth and stress-free. Providing a seamless experience to our customers is our top priority, so it truly means a lot to us to know that Tyke was able to make your travel experience easy and stress-free.
Looking forward to working with you again. Best regards!

Rated 5 out of 5 stars

Responded over and over with great service.

Even though I had several questions and called back several times, and changed dates of tickets, Anthony was so patient, kind and helpful. Great service, good prices, and thourough.

27 January 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for your kind words! It was a pleasure to assist you with your travel plans and ensure everything was just right. Providing the best possible service is our top priority and we're glad we could meet your expectations. Safe travels!

Rated 5 out of 5 stars

Got it done!

I have used a number of providers in this sector before, not always with a smooth experience. This time I elected LuxeSkies based on their response to initial enquiries and the lack of aggressive 'upsell'. Daniel was very responsive, always followed up as promised, and in the end was the only one to come up with a creative solution for my itinerary needs. Even at the prospect of a wrinkle at the end, he jumped in with a fix. I will return to use LuxeSkies.

20 January 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We're so happy to hear that Daniel's commitment to exceptional service and creative approach to resolving the challenges along the way have stood out for you in this competitive space. Feedback like yours inspires us to continue striving for excellence.
We're looking forward to assisting you with your future travels!

Rated 5 out of 5 stars

Excellent service and prompt replies

I really enjoyed working with Sergio over these past few days as we explored various options for a multi-leg European trip with quite a few moving parts. He was able to provide many different options and alternate routings for my consideration. He also alerted me promptly when he expected a flight to sell out (at the fare class he had quoted) so that I could lock in the final itinerary at a good price.

Very smooth working relationship - mainly over email (my preference) with just a few phone calls near the end to resolve the final details.

21 January 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for sharing your experience!
We're glad to hear the Sergio was able to provide a variety of options and help secure your itinerary at the right time and price.
We're hoping your upcoming trip is just as seamless and enjoyable. Should you need any further assistance, we're always here to help!

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