Luxelogodesigners Reviews 8

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

8 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This company is the best I have ever worked with …



⭐️⭐️⭐️⭐️⭐️
Outstanding Service from Start to Finish

This company is by far the best I have ever worked with. They are developing my Women Empowered brand from the ground up—building a stunning website, designing an impressive logo, and setting up my Google and Facebook pages.

The team has been with me every step of the way, making the whole process smooth and stress-free. Nothing is too much trouble for them, and their “can-do” attitude is refreshing.

A special mention to Nathan—he leads an exceptional team and brings a rare combination of honesty, reliability, and technical skill. He truly understands my vision and product. There’s nothing he can’t do!

Highly recommended.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Just woeful, really woeful

Just woeful reading the reviews for this company I am bewildered at the positive nature of many of them. Thankfully I read the negative ones and was able to avoid paying upfront for their services.
I raised my concerns on my initial enquiry about the very negative review and was assured, that I wouldn’t be charged until after they produced my designs. Shortly after they started on my project, a member of staff called Nathan started arguing with me over the phone wanting full payment to proceed, (after they produced two sample designs neither of which followed my brief). Following many many messages with Eric on email and through messenger, over many many weeks they have failed to produce any finished designs. The quality of their work is weak as is their understanding of what is required and of design details. They provided a written quote and had no clue what they agreed to do! Time and time again I had to point out their failings, remind them of the job and contract details and ask for edits, to essentially something AI had already generated; so it was minor adjustments only. Promise after promise from Eric got broken. My advice is stay clear of this company or don’t pay upfront. That way when they fail to produce designs you are not left out of pocket. I gave them a second chance after the staff member demanding money and poor first graphic design attempts; they just failed miserably!
I now understand that they have asked Trust Pilot to ask me for more details or my post may get taken down!
If I could post screen shots I would do so but Luxe can check their own records not that they seem to keep any!
Just to add to the above, after a week not hearing from them after they said they were busy, I sent a refresh of the edit info with some photos. They sent me back a quote and said they would love to work with me. I needed to pay £199 upfront. They had no clue I was an existing client waiting for work from them!

1 June 2025
Unprompted review
Rated 5 out of 5 stars

I’m beyond thrilled with my new logo…

I’m beyond thrilled with my new logo and website. Luxe Logo Designers not only gave my brand a fresh look but also helped me develop a comprehensive branding strategy. The animated logo adds a professional touch to my online presence. Highly recommended!

14 April 2025
Rated 1 out of 5 stars

Extremely Poor Service and Untrustworthy Practices​



We engaged this company for logo design and their enterprise package services without checking reviews beforehand, a decision we deeply regret. The quality of work delivered was subpar, leading us to request cancellation of the enterprise service for which we had already paid. Despite approximately 20 phone calls where they assured us of a refund, over 10 days have passed without receiving our money back. More than the financial loss, this ordeal has cost us countless hours, even days. Additionally, the address provided for invoicing is fake, and there is no record of them under their name in the Company House registry. Please be cautious; this company appears to be dodgy.​

20 February 2025
Unprompted review
Luxelogodesigners logo

Reply from Luxelogodesigners

Thank you for reaching out and sharing your concerns. We take customer feedback seriously and strive to ensure transparency and satisfaction in all our services.

Firstly, we would like to clarify that we do not have any record of providing you with the services mentioned. If you believe there has been a misunderstanding, kindly share any relevant details, including the call recordings and invoices, so we can investigate this matter thoroughly.

Additionally, we would like to assure you that Luxe Logo Designers operates under Web Dev Sphere Ltd, a legally registered company with Company Registration No: 10892901, and we have clearly stated our company details, including our terms and conditions, on our website.

If you have any further concerns, please provide the necessary details so we can address them appropriately. We remain committed to fair and professional business practices.

Rated 1 out of 5 stars

🚨 SCAM WARNING: Luxe Logo Designers – Fake Refunds, Lies & Possible Money Laundering! 🚨

🚨 SCAM WARNING: Luxe Logo Designers – Fake Refunds, Lies & Possible Money Laundering! 🚨

I want to warn everyone about Luxe Logo Designers and their fraudulent business practices. I was scammed by them, and I urge you not to fall for their trap.

After they failed to deliver a professional design, I immediately requested a refund, which they agreed to—but that was just another lie. Instead of processing it, they kept dragging me in circles, trying to convince me to continue with the job over and over again.

WARNING: Their Refund Is a SCAM!
They claimed my refund was "under process", but in the UK, refunds are instant—this delay is completely fraudulent.
They wasted over 4 hours of my time with endless excuses, refusing to return my money.
I finally blocked them, realizing they had no intention of refunding me.
I HAVE ALL THE PROOF: I have full messaging history, invoice details, and evidence of their lies.
Serious Red Flags – Possible Money Laundering
🔴 Their company name does not match the invoice name.
🔴 Their bank account details do not match their company name—a huge warning sign.
🔴 These discrepancies suggest fraudulent financial activity, possibly even money laundering.
🔴 I will be reporting them to HMRC immediately.

Luxe Logo Designers – SCAM DETAILS
📍 Company: Luxe Logo Designers
📞 Phone: +44 20 3608 8161 (They stopped responding)
📌 Address: 16 Northolt Road, Harrow, England, HA2 0ER

⚠️ BEWARE! If you see this company, RUN! They are scammers, liars, and possibly engaging in illegal financial activities. They will waste your time, refuse your refund, and take your money.

💥 I have all the proof and will be reporting them to HMRC. If you've been scammed too, do the same!

Please share this warning so no one else gets scammed by Luxe Logo Designers! 🚨💰👎

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! The logo and branding package brought our brand to life with stunning designs and attention to detail. Highly satisfied!

23 December 2024

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