Lux Cove Reviews 

603
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 538 reviews, reviewers had a great experience with this company. Customers frequently share that the product is simple to use and genuinely helps improve skin firmness, smoothness, and overall glowing appearance after a few weeks. Consumers also appreciate the fast shipping times, helpful customer service responses, and find the ordering process to be entirely transparent and easy to navigate. Some reviewers were not happy with unexpected delivery delays, tracking issues, or receiving faulty devices that stopped working shortly after arrival. A few other people also felt that the item did not deliver noticeable results for reducing deeper wrinkles or facial lines.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it arrives quickly and feels great on the... See more

Quality

Users describe positive interactions with quality, noting that the device feels very neat and is made with... See more

User experience

Consumers find user experience to be very satisfying, reporting that the device is compact, simple to use,... See more

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a significant split in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order received pretty quickly. It's really easy to use and only takes a few minutes each day. I've only been using it about 3 weeks so I think I'm seeing a difference, but not totally sure - hence on... See more

Rated 4 out of 5 stars

Very neat product. I am around 6 weeks in now and use my Lux Cove at least 5 times a week and feel that there is slight improvement, particularly on the jowl area and upper lip which is very liney.... See more

Rated 5 out of 5 stars

Goods received as ordered, packaging slightly damaged but products were not. I was sceptical about whether this would really do what is advertised, but I have to say my skin is certainly benefiting. I... See more

Rated 5 out of 5 stars

The order came without delay and I am enjoying using it and can see marked results after a few weeks. It makes my whole face feel nice and relaxed so I am going to look at further products and informa... See more



Contact info

4.0

Great

TrustScore 4 out of 5

603 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(603)

490 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I am still waiting delivery

Update…. I have just received my product. Will update review when I’ve had a chance to test it. ………I am still waiting delivery. According to the tracking system my delivery is working its way round the UK. It is now in Croydon who have rejected it and I’ve been told to contact the courier to arrange delivery! Why? They have my address. I don’t even know who the courier is. They are not based in the UK. I have emailed Lux Cove but they are not responding! Not happy

5 February 2026
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, only issue was it was bought as a gift and stated 3-5 days UK delivery but actually took 10 working days which meant it was late for the date required

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Faulty item and no return address

I received a faulty item that only vibrated intermittently and had 3 coloured lights not 7 as advertised. Although their site offers 30 day returns and despite 5 emails, they would not provide a return address. What a con!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Explanation perfect

Explanation perfect, advise perfect. Quick efficient delivery packed with care. Price range really good. Felt safe and buying. Very trustworthy. Have already reccomended to friends

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic little gadget

Fantastic little gadget, can’t believe the difference with the lines/wrinkles on my face!!definitely recommend (not sure if the buzz/vibration is supposed to be permanent tone when using because mine is often intermittent,so not sure if I’ve got a faulty device 😞

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Website was easy to navigate with good…

Website was easy to navigate with good introductory offers. Product was good value and definitely works to reduce facial bloating and increase skin smoothness. I like that there are different colour modes to choose from.

2 February 2026
Unprompted review
Rated 4 out of 5 stars

No visible difference as yet!

Product seems ok but I have yet to see a difference after 3 weeks of use. Vit c serum seems too light for my skin but I shall keep using and hope for some improvements in time.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

I purchased the Lux Cove and the first…

I purchased the Lux Cove and the first time I.tried to charge the devive ip it wouldn't do anything. I contacted the company and e.mailed them with a video of what the problem was i did this over four times nothing but the same e.mail.back asking if I.had tried different ports ect.still waiting for a address yo send it back. Very dissatisfied

20 January 2026
Unprompted review

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