I received my wax melts the other day and before I could even melt them they smelled absolutely amazing. They smell absolutely beautiful when melting too. Thank you so much Amanda. So sad to hear you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I absolutely love these wax melts, I can't stop buying them because they smell divine! Every time anyone comes over to our house they always compliment how nice it smells. Lemon sherbert, Revive, Elec... See more
Company replied
Amanda always goes above and beyond. Takes extra care to ensure your order is packaged perfectly and it feels like a luxury treat. The products smell amazing and last a good amount of time. Wouldn'... See more
Company replied
Can’t fault this beautiful small family run business! Products are always to the highest standards! Everything always looks and smells amazing… have been getting my wax melts and room sprays here now... See more
Company replied
Company details
About Lux Nova® | Home & Body Fragrance
Written by the company
Established in 2020 by Husband & Wife team, Amanda & Lee. Lux Nova was started after Covid & Lee being diagnosed with depression forced the closure of Amanda’s old business.
With pure determination they wanted to focus on self care and home fragrance, spending day and night learning about different products, fragrance oils, legal requirements, to creating our very first wax melts at home.
They have continued to grow and now have a range of room sprays, candles and most recently skin care products.
Lux Nova means “a new light” in Latin and was the perfect name to describe the time period in our life. One business closes, another one opens. The new light at the end of the tunnel.
Contact info
FY4 5FW, Blackpool, United Kingdom
- contact@lux-nova.co.uk
- lux-nova.co.uk
4.8
Excellent
249 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Room Sprays
The room sprays smell only of the alcohol base used to make them and not much else. Appreciate this company is closing down. Wouldn't have been a returning customer sadly.
24 July 2025
Reply from Lux Nova® | Home & Body Fragrance
Hi Cherene,
Thankyou for your honest opinion of your items and we’re saddened to hear you didn’t think they smelt of anything.
As the items will have been sat it is crucial that you shake the room sprays well before using. This will make sure there’s no separation between Oil & Perfumers Alcohol.
Laundry Days & Paradise Beach our 2 of our strongest scents, with multiple happy customers so I’m really surprised to hear this.
Even though we are closing down, we still strive for our customers to be 100% happy and are very sorry this didn’t happen on this occasion.
Amanda
Prompt and efficient delivery service
Prompt and efficient delivery service, beautifully packaged as always, stunning smells ☺️
3 July 2025
Amazing Wax Melts 🖤
I received my wax melts the other day and before I could even melt them they smelled absolutely amazing. They smell absolutely beautiful when melting too. Thank you so much Amanda. So sad to hear you are closing, but enjoy your new adventure and I will definitely be following your journey 🖤 x x x
24 June 2025
Beautiful products! ❤️❤️
These products are just stunning! Reasonably priced and always beautifully wrapped.
It’s very sad the company is closing, and I do hope there able to come back someday… 🌟🌟🌟🌟🌟
19 June 2025
Beautiful candles
Loved both my candles, they smell amazing. Started using the sleep spray which is lovely.
17 June 2025
Love a Lux Nova delivery
Always love a Lux nova delivery. Scents are amazing. Can wait to use them all. Great service as always 😁
27 May 2025
Absolutely loving the coconut lime…
Absolutely loving the coconut lime margarita, smells amazing. Definitely recommend this one and looking forward to trying my others too
19 May 2025
All of Amanda's products are amazing
All of Amanda's products are amazing, quick delivery and packaged beautifully 😍
15 May 2025
The best, highest quality wax melts I’ve ever had!
Amanda creates the most beautiful scents — I have been a monthly wax melt subscriber for some time now and every single box just blows me away! The attention to detail, the fact that she is eco-friendly with packaging and the scents she comes out with is just incredible. As a small business, I’ll always shout from the rooftops about Lux Nova — there’s never been a scent I haven’t liked in my subscription boxes! I’ve also bought a gift box for a family member and they were blown away by how wonderfully it was packaged and the quality of the wax melts and wax melt warmer they recieved too. I also love the fact that Amanda has her husband and two young boys involved in creating these beautiful wax melts and other products too — team work makes the dream work as they say! Keep being you Amanda, you’re wonderful! — Gemma H 🤍
14 May 2025
Unprompted review
Reply from Lux Nova® | Home & Body Fragrance
Thank you for taking the time to share your experience, it’s customers like you who make what we do so rewarding. xx
Last subscription box😞
I am so gutted that Amanda has had to stop offering the subscription boxes. These boxes are amazing. The fragrances are fantastic and my daughter(22) always says 'mum how does she do it???' every time I get a new box. I just wish more people would invest in this small business.
2 May 2025
Reply from Lux Nova® | Home & Body Fragrance
We really appreciate you taking the time to leave a review – it means a lot! We're so glad you had a great experience, it makes me so sad to stop the sub boxes! xx
Fantastic company
My 2nd order from here. I ordered a refill for my candle that had run out and another room spray. The scents are so beautiful. Definitely recommend.
21 March 2025
Reply from Lux Nova® | Home & Body Fragrance
Thankyou so much for an amazing review x
Absolutely love the wax melts from this…
Absolutely love the wax melts from this company. I’ve been purchasing them for a few years now and have never been disappointed. The wax melts last for hours and the smell fills my house. Quick delivery and love the offer of 6 wax melts for £24. Means I can purchase all my favourite scents at a great price. Hope it stays!
9 March 2025
Unprompted review
Reply from Lux Nova® | Home & Body Fragrance
Thankyou so much for an amazing review x
getting compliments on how nice my house smells
Bought the refill jar & a refill candle in 'Paradise Beach'. Love the smell! I had friends visit while it was lit and they complimented it straight away!
24 February 2025
Reply from Lux Nova® | Home & Body Fragrance
Thankyou so much for an amazing review x
Really good quality wax melts
The wax melts are fabulous smell amazing and fill my whole house with beautiful aromas.
Delivery was really quick too. I will definitely be ordering more.
10 February 2025
Reply from Lux Nova® | Home & Body Fragrance
Thankyou so much for an amazing review x
Amazing products as always
Amazing products as always, they smell Devine. Be ordering more ❤️
20 January 2025
Reply from Lux Nova® | Home & Body Fragrance
Thankyou so much for an amazing review x
Amazing products
Super fast delivery, lovely packaging. The scents of the wax melts are just stunning and so strong. The body scrub is unreal!!! Highly recommend x
18 January 2025
Reply from Lux Nova® | Home & Body Fragrance
Thankyou so much for an amazing review x
Never be afraid to try something new …
Wow what can I say I have ordered 3 room sprays and 2 body scrubs.. ordering out my comfort zone, however we are in 2025 so trying them new products that I have always added to my basket and removed..
So disappointed in myself for not pressing place order before a now. The room sprays smell amazing went for two life's a peach and laundry days.. even my 17 year old son loves all the wax melts and even claimed a room spray .. the body scrubs smell out of this world can't wait for a bubble bath ..
Honestly I can say with what ever product you buy you will not be disappointed at all the fragrances are amazing and last and last leaving your home smelling absolutely amazing and relaxed... Amanda thankyou again for quick delivery and some more amazing Lux nova products to my home 😀x
2 January 2025
Reply from Lux Nova® | Home & Body Fragrance
Thankyou so much for an amazing review x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.