Arrived quickly, customer support was good. Quality of strap is fine but tool is required to remove links. Customer Services kindly sent me a video tutorial to do so without the special tool but I cou... See more
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Review summary
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Reviews shaping this summary
Good selection of watch straps. It would be very much appreciated if they could offer a colour selection option for products with multiple colours, instead of having each colour listed as a seperate p... See more
The watch strap I bought clearly said it was compatible with the vivoactive 4s. It arrived and was clearly not compatible. Very disappointing and inconvenient. However I am very satisfied with the cus... See more
Only gripe was it wasn’t willing to recognise my eircode - had to use a neighbours one. Also, it insisted on a street number.
Company details
About Lux Case
Written by the company
Contact us
Smartphone cases
Smartwatch straps
Tablet accessories
Laptop accessories
About us
Lux-Case - Accessories for smartphones, smartwatches, tablets and more
At Lux-Case we offer a wide range of accessories for most devices. This includes covers, cases and screen protectors for smartphones and tablets, straps for smartwatches, chargers and much, much more. Our range of high-quality and stylish products is designed to help our customers protect their devices from damage and wear and tear, as well as better customise them to their personal style.
In addition to a wide range of smartphone accessories, we offer all our customers:
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Fast delivery on all orders ⚡
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Low prices 💰
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30-day right of return 🗓️
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Attentive and reliable customer service 📞
Contact info
Sweden
- lux-case.ie
4.3
Excellent
655 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Always the best covers
Always the best covers, I have been using Lux case for years and never disappointed 👏
30 August 2025
Easy to use site with great selection…
Easy to use site with great selection and good price.
28 August 2025
Very easy website to negotiate.
28 August 2025
Phone case arrived as advertised within…
Phone case arrived as advertised within a week.
18 August 2025
I received my order quickly and in good…perfect
I received my order quickly and in good condition. Everything as expected.
17 August 2025
So easy to order .
20 August 2025
Very happy with these cases very good…
Very happy with these cases very good value for money
10 January 2025
Order planning was prompt
Order planning was prompt. Receipt of the order awaited next week
14 August 2025
Good selection of watch straps
Good selection of watch straps. It would be very much appreciated if they could offer a colour selection option for products with multiple colours, instead of having each colour listed as a seperate product. This would make looking for product much easier.
11 August 2025
Fantastic quality and fast too
Fantastic quality and fast too ,brilliant quality products and a great selection also ive dealt a few times with lux case and I am very happy
4 January 2025
Extremely disappointed
I bought 3 items from Lux, a security screen protector for my phone, screen protectors for my watch and a new strap for my watch. I was super excited to use everything i ordered.
I put my screen protector on my watch first, it was perfect, easy to apply and no issues at all.
However, this is when things went wrong, I tried to put my new strap on the watch. It wouldn't fit, I spent almost an hour trying to put it on. It seems like the bar inside is too long for the watch, I physically couldn't put the strap on. I got a bit annoyed with it so I put it down to try again later.
I then went to apply my screen protector for my phone, it was easy to apply and seemed fine until I tried to unlock my phone with the fingerprint scanner. It couldn't scan my finger. I thought maybe I'd have to re-register my finger, that didn't work even with touch sensitivity on. I had to take it off, it then snapped in my hand. The description of the product said it optimised touch sensitivity.
To say I'm disappointed would be an understatement, ive bought from them before without an issue but this has made me not want to buy from them again
11 August 2025
Unprompted review
The watch recharger I received was not…
The watch recharger I received was not compatible to my Huawei GT2 watch even though lux Case said it would be.
4 August 2025
Very easy to navigate and place order
Very easy to navigate and place order
All steps were very clear easy to use
9 August 2025
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