Luviacure London Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional care and attention received from the company, from initial inquiries through to post-operative support, with many highlighting the staff's helpfulness and professionalism. The service is frequently described as excellent, with many appreciating the personalized approach and the feeling of being safe, informed, and empowered throughout their journey. Reviewers are particularly impressed with the responsiveness to queries and the smooth, stress-free experience provided by the team. However, some customers reported issues with communication, such as being left alone without a translator in a Turkish hospital and having difficulties discussing their expectations with surgeons who did not speak English. There were also concerns about the quality of certain procedures, like hair transplants resulting in damaged hair, and dissatisfaction with the hospital environment, which some found dated.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and genuine... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professional, attentive, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the supportive and communicative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a Mummy Makeover with Luviacure. The care and attention I received from the company has been amazing from starting my initial enquiries until today hearing from my coordinator, Ulas asking... See more

Company replied

Rated 5 out of 5 stars

I can not recommend Luviacure enough! My whole experience from making first contact with John to enquire about the process to having the surgery and now resting at home has been amazing. I need to per... See more

Company replied

Rated 5 out of 5 stars

Luviacure have been amazing from beginning to end, they respond immediately to any queries you may have. Ulas was amazingly supportive and so helpful, he went out of his was to make sure I was safe a... See more

Company replied

Rated 5 out of 5 stars

I recently had my nose revision surgery and I want to give special thanks to Ulas, the assistant, who was incredibly supportive throughout the entire process. From answering my questions patiently to... See more


Company details

  1. Medical Clinic

Written by the company

Luviacure is a trademarked, UK based medical tourism company that is also registered and trademarked in Turkey. We facilitate medical procedures in Turkey for hair transplants, plastic surgery, aesthetic dentistry, eye surgery and non-surgical procedures. We have been awarded the International Health Tourism Certificate from the Turkish Ministery of Health. This endorses our official status as a reliable and a professional company providing these medical procedures. We provide transfers, accommodation at five-star chain hotels and English speaking assistance along with your medical procedure and UK based aftercare at affordable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

I have found the response to my quotes…

I have found the response to my quotes & all I formation received back has been prompt & most helpful & explaining everything in detail.

9 July 2025
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Reply from Luviacure London

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our communication prompt, detailed, and helpful.

Our team always strives to provide clear information and full transparency from the very first enquiry, so it’s great to know this has reflected in your experience.

We truly appreciate your kind words and look forward to supporting you throughout the rest of your journey with Luviacure.

Warm regards,

Rated 5 out of 5 stars

I have received been for a hair…

I have received been for a hair transplant and the support I had from start to the very last day was amazing. Someone was in contact with me since I first booked it until the very last day

1 July 2025
Unprompted review
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Reply from Luviacure London

Thank you for your wonderful feedback. We’re so pleased to hear that you felt supported from the very beginning of your hair transplant journey through to the final day.

Our team takes pride in providing consistent guidance and care at every stage, and it’s truly rewarding to know that this made a difference for you.

We wish you the very best with your results and recovery and we’re always here if you need any further support.

Warm regards,

Rated 5 out of 5 stars

everything went well

everything went well, I liked everything, I am happy with the service, the staff are very nice people, I am happy with everything, I give you 5 stars, thank you very much!!!

27 May 2025
Unprompted review
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Reply from Luviacure London

Thank you so much for your kind words and for the 5-star review! We’re delighted to hear that everything went smoothly and that you were happy with both our service and our team.

Your satisfaction means a lot to us we truly appreciate your trust and look forward to seeing your continued progress.

Warm regards,

Rated 5 out of 5 stars

I can not recommend Luviacure enough! So grateful.

I can not recommend Luviacure enough! My whole experience from making first contact with John to enquire about the process to having the surgery and now resting at home has been amazing. I need to personally thank my coordinator Ulas who has made me feel safe, informed and empowered the whole way through and equally my surgeon Assoc. Dr. Can Ilker Demir wo is a wizard and he has given me a whole new lease of life with my new body. Thank you to all.

27 May 2025
Unprompted review
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Reply from Luviacure London

Thank you so much for your heartfelt review and for sharing your wonderful experience. We’re truly delighted to hear that you felt safe, informed, and supported throughout your entire journey with us.

It’s fantastic to know that our team and medical specialists made such a positive impact and that you’re enjoying your new sense of confidence and well-being.

Your kind words mean the world to us thank you for trusting Luviacure and for your warm recommendation.

Wishing you a smooth recovery and continued happiness,

Rated 5 out of 5 stars

I recently had my nose revision surgery…

I recently had my nose revision surgery and I want to give special thanks to Ulas, the assistant, who was incredibly supportive throughout the entire process. From answering my questions patiently to making sure I felt at ease every step of the way, Ulas truly made the experience smooth and stress-free. His professionalism and genuine care didn’t go unnoticed. Thank you again! I’m really excited for the final outcome.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Process was simple and easy

Process was simple and easy. Would definitely recommend luviacure. My surgeon was professional and so far I am happy with the results I’m seeing.Ulas my patient coordinator was great he put me at ease & answered all the questions I’ve had, I could not thank him enough.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

This is my second time with Luviacure

This is my second time with Luviacure. This time around I had lipo 360. The doctor, doctor assistant and his colleagues were amazing. I am currently 6 months post op, still recovering but loving my results so far. Can’t wait to see my final results. Ulas my interpreter was so helpful through out my experience, he answered all my questions and was always a message away whenever I had any concerns. He was also great post surgery when I wasn’t in best of health he was always there to help. I appreciate it all. Thank you very much.

5 November 2024
Unprompted review
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Reply from Luviacure London

Thank you for your kind review, we are very glad that you are satisfied with the results of your 360 liposuction, we are always here to support you with any other needs or guidance!

Rated 5 out of 5 stars

Perfect service

25 April 2025
Unprompted review
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Reply from Luviacure London

Thank you so much for your kind words and 5-star feedback! We’re thrilled to hear that you found our service perfect it means a great deal to our entire team.

Your satisfaction is our top priority, and we truly appreciate your trust in Luviacure.

Warm regards,

Rated 5 out of 5 stars

Had Operation with Luviacure post post…

Had Operation with Luviacure post post op 1 day & could not recommend Enough how happy I am with results. Ulas my interpreter was Amazing from minute I meet him he put me at ease was there the whole way through operation & answered all questions I had could not thank him enough .Absolutely 5 star ⭐️ Dr Gunns my surgeon was very professional & I am so happy with results could not recommend this company enough would definitely come back if wanted anything else Amazing 🤩

14 March 2025
Unprompted review
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Reply from Luviacure London

Thank you so much for your wonderful review and for sharing your experience. We’re thrilled to hear how happy you are with your results and that everything went smoothly from start to finish.

It’s great to know our medical team and coordinators made you feel comfortable, supported, and fully informed throughout your procedure. Your satisfaction and confidence mean everything to us.

We truly appreciate your kind words and your 5-star recommendation we’d be honoured to welcome you again in the future.

Warm regards,

Rated 5 out of 5 stars

Rhinoplasty

I had rhinoplasty recently and Luviacure has been outstanding.
We’d especially like to express our thanks to Ulas, who took great care of us throughout the process, providing clear explanations throughout the journey to ease our minds, handling all our transportation and other arrangements, and with us before and after the surgery making sure we are well looked after.

22 February 2025
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Reply from Luviacure London

Thank you so much for your kind review, we are highly pleased to hear that you were satisfied overall

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the customer service at this facility. The staff ensured I was well looked after, and my interaction with the doctor was very friendly. The nurses were incredibly supportive, making me feel comfortable throughout my visit.
Additionally, when my ticket was unexpectedly canceled, they extended my stay for an extra day without hesitation, accommodating me immediately with just a small additional charge. Their efficiency and kindness made a stressful situation much easier to handle.

1 February 2025
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Reply from Luviacure London

Highly appreciated for your polite review, we are always looking new way to improve for the satisfaction of our patients as it is our main priority!

Rated 5 out of 5 stars

From the 1st contact with luviacure I…

From the 1st contact with luviacure I was made to feel at ease, they listened to what my needs were and what I wanted and needed.
I had the best advice to get the best results ulas my personal assistant was so professional and always by my side or just a phone call away, he spoke brilliant English I would highly recommend this company for there care and understanding.100 percent 5 star
My surgeon was the best the work he as done is amazing, I feel amazing 2 weeks post op now and can see the results thank you to you all for a great service

16 January 2025
Unprompted review
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Reply from Luviacure London

Thank you so much for your kind review, It was a pleasure to have you with us!

Rated 5 out of 5 stars

Rhinoplasty

I found Luviacure via google search. I initially spoke to someone back in 2021 about wanting to travel to Turkey for a Rhinoplasty. They was very good on delivering information as well as reassuring and taking your feelings to account. Unfortunately due to personal circumstances i was not able to travel within the year and therefore lost my deposit. I was aware the year rule therfore knew it was my issue for not making the move. In 2023 John got in touch with me from Luviacure and was very understanding that i was still showing my loyalty wanting to return to have a rhinoplasty with Luviacure. I therefore knew Luviacure was right place to carry on this dream as it was UK based and a registered company and i did not know any other place that would offer this. The last week of November 2024 i travelled with my 3 year old daughter and 50 year old Brother lol. They really understood and took my feelings in to account that i was a single mum and needed childcare support so they booked us a room with my daughter who got her own bed. The hotel service at CityLoft 81 was 10/10 the staff was fantastic everytime i rung reception they arrived within minutes and gave me ice and gloves this is much needed for your eyes and this hotel was excellent with providing this service during my post op. Regardless of the language barrier they just knew room 135 needed ICE lol. The VIP transfers were on time and excellent so convinient and vital for your pre and post operative care needs. It was stress free service as everything is arranged by the Turkey based allocated agent. Speaking about the Turkey based agent. Ulas was fanatstic super helpful and supportive he was doing all the translation side of it with the surgeons communicating with me on whatsapp for all the transfers and follow up appointment, hes even been able to give me answers from the surgeon when i’ve travelled back to England.
Furthermore I want to speak of the excellent 10/10 compassionate care delivered my the staff nurses at Medicana Hospital. I am Registered Nurse worked over a decade and i was amazed how excellent and 5 star the care is in Turkey regardless it being a private hospital or not the care delivery was fantastic. Thank you to all the team who looked after me there. Finally my Surgeon Dr Can Ilker Demir. Thank you so much for your reassurance and meeting my needs.I am very happy with my Rhinoplasty results post 21 days. The pain for the surgery last no more than 2 days only when the medication was due otherwise i was able to enjoy my stay in Istanbul and care for my 3 year old daughter as normal which i would have not imagined. The only thing i will have to recommend and feedback to Luviacure is to ensure patients are staying long as 7 nights or longer if desired regardless of complications or not. This is only because i was informed to book 5 nights taking in consideration my history to note that i had no medical issues. Unfortunately my nose did have bone fracture which was healing and diviated septum as well as ?inverted cartilage to my nose sill. I was not surprised as this has occurred due domestic violence. So please inform clients to stay longer as i was happy to book new flights and hotel however other people may not be happy to do so and it might affect your future reviews. Overall i am very pleased with the service and already have reffered a client on my day back to John (Can) from Luviacure and have another 3 people who are intrested. Thank you for your time and patience with excellent communication and fast phone responses. 10/10 :-)

28 November 2024
Unprompted review
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Reply from Luviacure London

Thank you so much for your insightful review Nafisa, we are appreciated for putting your trust in us and still choosing us after 3 years since you contacted us for the first time, our only aim is satisfy our patients with the best we can do in our power, satisfied patients like yourself, gives us more motivation to improve and provide the best possible service and make cosmetic surgery accessible to every patients who need it.

Rated 5 out of 5 stars

I would like to share my experience…

I would like to share my experience with Luviacure
I had my procedure on 16th October travelling there I was very nervous but there again I wouldn’t be normal if I wasn’t, I was meet at the airport taken to the hotel and picked up the next morning around 06.30 taken to the hospital. Signed some paperwork then had my routine test done before meeting my surgeon, who calm me straight away with his mannerisms he draws where you need tummy tuck breast and arms in my case, by half nine I was taken down to theatre. Hospital staff and interpreter was lovely and helped all the way. After my operation I stayed in hospital for two night and was looked after even my friend that went with me was taken care of with food and drinks. Since returning home Luviacure have wasapp a number of times, for photos to check on healing and how I was doing. All in all I would recommend this company and will go back for other procedures

This is an up date four weeks since my procedure and everything is healing very well and starting to take shape. Please feel free to email me for any questions you may have to help you go forward with Luviacure

16 October 2024
Unprompted review
Rated 5 out of 5 stars

I had my hair transplanted and I am…

I had my hair transplanted and I am satisfied and so happy for this company they was amazing and thank you Luviacure London I recommend it to everyone

9 September 2024
Unprompted review
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Reply from Luviacure London

Thank you for your kind review!

Rated 5 out of 5 stars

Both my son &daughter have just come…

Both my son &daughter have just come back from Turkey. These guys are amazing! My daughter had some problems NOT due to surgery an they were on it straight away! They kept her in 2nights instead of 1, just to make sure she was OK. She had her boobs done and a nose job and she could t be happier. My son had his receding hairline done, he caught the dressing on the back of his head after surgery and they actually opened the surgery on a Sunday morning, picked him up an got a doctor In and took him back to the hotel. They both look fantastic. Her nose is beautiful an the boobs speak for themselves! 1st class company!!

14 August 2024
Unprompted review
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Reply from Luviacure London

Thank you for your kind review, we are glad to hear your satisfaction, Luviacure gives its best at all times to our dear patients!

Rated 3 out of 5 stars

Not happy

Hi there,
It's been 13 months when I had my nose job, I was never happy with outcome, it was better than before, not to satisfactory, I got back in touch with team, They told me to wait 12 months!!
Tahsin giogolo did the procedure, yes they do rush you into Medway hospital.

I would like the team to get back in touch, I don't have the WhatsApp no. Now!!
As I would like you do the Rhinoplasty again.

Thankyou.

2 July 2023
Unprompted review
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Reply from Luviacure London

Dear Arfaan,

We recently came across your review and would like to address your concerns. It appears you are seeking revision surgery. To assist you further, please send us photos of your nose along with a detailed description of your complaints.

We must respectfully note that we find your review to be somewhat unfair, particularly the comment that your nose was better before the procedure. Our records show a significant improvement, and it is important to understand that the full healing process for rhinoplasty can take up to one year. It is not advisable to consider additional procedures before this period has elapsed.

Additionally, we need to clarify that we have no affiliation with a hospital named "Medway." Your procedure was conducted at Medicana Hospital. This incorrect information could be grounds for legal action, but we prefer to resolve matters amicably. Therefore, we kindly ask that you consider removing your review.

It is also important to note that rhinoplasty procedures have a scientifically proven complication rate of 20%. While this is a known risk, we are here to support you and can arrange for a revision surgery if needed.

As promised, we are committed to helping you and ensuring your satisfaction.

Thank you for your understanding. We look forward to resolving this matter to your satisfaction.

Rated 4 out of 5 stars

I went for lipo etching in turkey

I went for lipo etching in turkey, I wasn't told I'd be put to sleep for the op. I also had to take a drainage connected to my groin area for a few days in a hotel which I wasn't told about. Was told they would use dissolvable stiches but they weren't. Nurses rude, only good thing is that the surgeons were nice and hopefully done a great job. We will see in time.

7 June 2024
Unprompted review
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Reply from Luviacure London

Dear Ross,

Thank you for your 4-star review. We are sorry to hear that you encountered some inconveniences.

I am writing to address the concerns you raised. We strive to provide the best possible care and service, so your feedback is very important to us.

You mentioned that you were not informed about being put to sleep for your operation. However, our records indicate that both your quote and treatment plan clearly stated the procedure would be conducted under anesthetic in an operating theatre. Additionally, there was no mention of a preference for local anesthetic in our communications.

Regarding the stitches, our agent has informed you that "usually the surgeon does use dissolvable stitches," which meant the surgeon would use the most suitable method based on your specific case. Typically, we remove stitches while patients are still in Turkey. However, due to your early departure, it was not appropriate to remove them at that time.

The use of drainage was necessary following your surgery to ensure your health and to achieve satisfactory long-term results. Given your short stay, wearing the drainage was essential for your well-being.

Regarding the nurses, Although they are not part of our team, we take your feedback seriously and will address any concerns with them.

We believe we did everything necessary to provide you with the best possible outcome. The complaints you mentioned were addressed solely for the sake of your health and wellness, especially considering your short-term stay in Turkey.

Best regards

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