Lushdreams Reviews 

138
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Ok, so I ordered one pillow from this company. And eventually after about 3 months the pillow showed up. I think at least 1 month of this time is China Post being very slow. The pillow is decent,... See more

Rated 5 out of 5 stars

Every morning I woke up, I was experiencing neck stiffness and back pain almost everyday with other pillows, until I found lushdreams. This pillow really makes me sleep better, fixes bad posture to sl... See more

Rated 5 out of 5 stars

Arrived to Portugal in 30 days at that time covid 19 can consider a fast delivery. Product as described by seller and quality. Super comfortable for sleeping and effect "memory foam". Enough light to... See more

Rated 1 out of 5 stars

never order anything from lushdreams, it's a fraud, since you will probably never get your product or if you get the fake product, you'll never get your money back anyways when returning it. I ordered... See more

2.3

Poor

TrustScore 2.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(138)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not really worth it

Ok, so I ordered one pillow from this company. And eventually after about 3 months the pillow showed up. I think at least 1 month of this time is China Post being very slow. The pillow is decent, but considering the price and the waiting time, you will be better off going to a store buying a pillow that actually fits your needs.

If you want to buy a pillow from these anyway:
1. Expect NO costumer service at all. They don’t answer mails, contact forms or anything. You will receive an order confirmation, probably a notice that it takes longer than expected, and then finally a sending confirmation.
2. It takes very long time to get your product. I waited 3 months. Others claim they haven’t revived their product. You will eventually get a tracking number.

17 July 2021
Unprompted review
Rated 1 out of 5 stars

These guys are a complete scam....

Please do not buy from these people. They do not send their goods, they do not fulfil their refund policy and they give lip service to your requests for updates until you request a refund, at which point they are gone. If you have had a similar "service" please record it here. I am not sure they even have a product to send.

10 May 2021
Unprompted review
Rated 1 out of 5 stars

No response

I ordered two pillows. Delayed deliveries again and again and when I try to cancel my order I get no response. Please don´t order anything from this company - I sure wish I hadn´t.

22 March 2021
Unprompted review
Rated 1 out of 5 stars

never order anything from lushdreams

never order anything from lushdreams, it's a fraud, since you will probably never get your product or if you get the fake product, you'll never get your money back anyways when returning it. I ordered in February 2021 and tried to cancel my order but they just stopped answering me and deleted the page for the product tracking. And kept my money.

10 March 2021
Unprompted review
Rated 1 out of 5 stars

I placed an order in November 2020 and…

I placed an order in November 2020 and I do not have my product. They were replying to my inquiry with standard emails saying product was mailed. They have now stopped replying to me. Refund my money, its March 2021!!!! This is ridiculous, worst experience.

28 February 2021
Unprompted review
Rated 1 out of 5 stars

I have placed and order since…

I have placed and order since 04/24/2020 and still haven’t received my item and I have emailed them and no response like all I want is the item I ordered or my refund please and thank you! And someone better contact me ASAP. thank you.

21 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

I bought two high-quality pillows at a reasonable price and I like them. Easy to use, big enough and clean. I won’t sleep insomnia and my neck no longer hurts. Invest in your sleep quality you won’t regret it at all

11 December 2020
Unprompted review
Rated 5 out of 5 stars

I love it!

Arrived to Portugal in 30 days at that time covid 19 can consider a fast delivery. Product as described by seller and quality. Super comfortable for sleeping and effect "memory foam". Enough light to the size. Brings offer a blindfold. Without doubt one of my best shopping so recommend buying and quality product the seller.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent!

After several days sleeping pad without any defect to point. Super comfortable with support for neck. Eased immense my headaches back and with the effect elastic fits up flawlessly to contours head. I will buy more in future

9 December 2020
Unprompted review
Rated 5 out of 5 stars

I love it it is very nice and good

I love it it is very nice and good , I hope it is longer on the size like 70cm but this is ok not a big issue. I have a Pain in the neck and sticking the pillow helped me overcome the pain ، now i can sleep good with good cost . Thanks it is recommended.

9 December 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look