Absolutely delighted with my new boots, brilliant value on sale and I also loved the way they came packaged in with beautiful handwriting for my name and address. It felt like a gift and I would defin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought fabulous boots, delivery within days, no issue with anything. Love this shop both online and in store, lovely people to deal with and gorgeous range of both footwear and bags.
Company replied
I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the futur... See more
Company replied
Super fast delivery , this is not a criticism but a little hand written note of thanks would be a nice touch in the shoe box.Otherwise great service.
Company replied
Company details
- #11 of 20 best companies in Shoe Store
- #2 of 3 best companies in Handbags Shop
Written by the company
Lusana Shoe Boutique established in 2017 is based on Church, Street, Athlone, Co Westmeath. We stock a range of ladies casual and occasion footwear from a variety of well known brands. Our brands include ASH, Back 70, ALEO Bags, Paul Green, Hispanitas, LODI, Marco Moreo, Marian, NeroGiardini, Pedro Anton, Wonders and Le Babe. We also stock a wide range of handbags in store. Our online store is selling online since 2017 and we deliver nationwide.
Contact info
Church Street, N37 E793, Athlone, Ireland
- 090 6433425
- yvonne@lusanashoes.ie
- lusanashoes.ie
4.9
Excellent
507 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
The shoes arrived in good time and in…
The shoes arrived in good time and in perfect condition. Delighted.
31 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Helena, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Express service.
24 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Maura, we really appreciate it. Thanks for shopping with us.
Quick delivery , love my sandals. Thank you
Great service . Bought Wonder sandals. So comfy and great value. Thank you
22 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Lovely shoes thank you and great…
Lovely shoes thank you and great service. Highly recommended
7 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
love
I absolutely love love all the shoes I got in Lusana during the summer sale.. I've never had such beautiful shoes before. Luba is very friendly and genuine ♥
19 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Noeline, we really appreciate it. Thank you for your lovely comments in relation to Luba - it is much appreciated.
Love my Lodi shoes
Love my Lodi shoes, good quality and lovely colour 😍 Lusana excellent service with quick delivery service keep it up.
19 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thank you for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Super selection of fabulous shoes and…
Super selection of fabulous shoes and so nice to shop with
3 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Majella, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Kathryn, we really appreciate it. Thanks for shopping with us.
Very helpful on phone and was then…
Very helpful on phone and was then happy to order online. Shoes are perfect for the occasion and I will buy from them again
10 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Easy to order and speedy delivery
8 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
Fabulous sling backs
Delighted with my purchase I saw some of Lusana’s collection on Ireland Am and was very impressed with them. I purchased a beautiful pair of sling back flats gold and black in colour , and they are beautiful as well as very comfortable. The delivery was very quick, I will definitely be buying from this retailer again.
9 July 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Jackie, we really appreciate it. Thanks for shopping with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.