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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, most reviewers were let down by their experience overall. Customers frequently express dissatisfaction with the product quality, noting that items received are often made from cheap materials and do not match the descriptions or images advertised. Many also report issues with their orders, including incorrect sizes, items not arriving, or significant delays in delivery. The return policy is a major point of frustration for many, as the process often involves expensive shipping back to China, leading to difficulties in obtaining full refunds. Consequently, some people mentioned receiving only partial refunds or struggling to get any refund at all, despite repeated attempts.

What people talk about most

Product

Customers had negative experiences with product quality, frequently reporting that items received were not as... See more

Quality

Reviewers highlight significant dissatisfaction with product quality, frequently describing items as Many... See more

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting that items were never... See more

Return policy

Consumers find the return policy to be a source of frustration, primarily due to the requirement of shipping... See more

Refund

Users describe negative interactions with refund, with many reporting significant delays and difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute Shysters! Chinese firm pretending to be from London ! Fraudulent advertising - photos do not represent the actual garments ordered & delivered Dress I ordered is cheap washed out cotton wit... See more

Rated 1 out of 5 stars

Wish I could give zero stars. Linen trousers nothing like the ones shown in the advert on insta. Poor quality material, badly made and very small and short. Returns have to be paid by customer track... See more

Rated 1 out of 5 stars

If I could do a minus I would! Bought dress, looked like a black bin bag( nothing like pic) told to return( to China) I did- in December 2025 still awaiting refund. They’ve stopped answering me so now... See more

Rated 1 out of 5 stars

Lunvra ,, appalling , do not use this company The videos are amazing , beautiful ladies wearing these beautiful dresses walking on a beach ,, The materials of both dresses are synthetic with terrib... See more


1.2

Bad

TrustScore 1 out of 5

87 reviews

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Rated 1 out of 5 stars

Nothing like the website photo

I ordered a textured dress from here as it looked good on the website. Don’t order from this company. The dress was cheap polyester (I thought it was linen). Shipped from China so took weeks to arrive. Now I’m struggling to return and have to pay shipping costs!

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost. Advertised as a company relocating from London. Turns out the goods come from China. The quality is appalling. No labels on the garment only a size label. I have shipped back to china as requested to get a refund at my expense. We wait and see if they stick to their promise. Totally misled on this one.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam chinese business

Adverstised as a London based store relocating to Shrewsbury (my hometown) hence a closing down sale during the relocation. Photos looked good, sale price seemed good with free delivery. After placing the order realised that it is coming directly from China, and there is no London store - they are not even UK based. Item took three weeks to arrive and is of the poorest quality. Basically a scam. Waiting to hear about a refund but not holding my breath.

Update: after many emails complaining they increased a partial refund to 50% from an initial 20% offer. The item will be going in the bin.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

REGRET!!

REGRET!!! Honestly I do wish I had looked up the company first, took 3 weeks to arrive and the cheapest material imaginable. You cannot even adjust the dungaree lengths it’s just a black piece of plastic that goes up and down for show. More like bin liner material… not even worthy of that

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Appalling Chinese company

Appalling Chinese company - avoid. Item was very late and is of shockingly poor quality, and the communication I have had from them is laughable. Spare yourself the stress and don't deal with these people.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! This would have been Zero stars if possible! They claim to be closing a store in London yet the items are shipped from China. What arrived was a cheap, poor quality play suit, the print was terrible, it look like it was drawn by a child, in the middle of an earthquake.

I have tried to return the item and they have said I need to pay return shipping to China, even though the misleading advert said they were due to a store closure in London. A scam and absolute idiots to deal with via email!

19 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. It is false information on products. Does not exist in UK. False information. Quality is rubbish. To return you the customer have to pay and track to China. Be warned!

16 September 2025
Unprompted review
Rated 1 out of 5 stars

No information about returns…

Package received but no information about returns. Have contacted LUNVRA several times asking how to return the items, which I do not want, but they have not replied satisfactorily, merely sending two emails to the effect that the items have been delivered.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is a total scam - DO NOT ORDER

This company is a total scam. They are not a company moving out of London, the fabric is a disgusting quality and everything they say is untrue. When you try and return, you have to return to china at ridiculous cost. They are a total SCAM, evidenced by the fact they do not comment back on reviews. DO NOT ORDER ANY ITEMS.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

It should be 0 stars

It should be 0 stars. Shocking items. Material cheap and see through. The feel and look is dreadful. Don’t buy it’s clearly a scam

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

This is a terrible company. I wish I’d read the reviews before ordering. As it was, I read them afterwards and tried to cancel my order. My request was declined as it wasn’t within the 10 minute cooling off period… The items I ordered have arrived. Needless to say I won’t be wearing them. The material is basically like a shower curtain. Absolutely not as described…

15 September 2025
Unprompted review
Rated 1 out of 5 stars

The website is false do not order

The website is false do not order, the parcel took about 3 weeks to arrive from China, the company is not in London UK. Although I did my usual checks about these websites, all of this information was hidden, and I should have googled for reviews. The items are very inferior to the description, I ordered sandals and a shirt/top. The sandals looks plastic and certainly not orthopedic. The shirt is see through and very thin material. To return the items, the track and send is required back to china which will probably cost a lot of money.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

This is not a UK Company

This is not a London / Shrewsbury company.; it appears to be based in the Far East. They claim that they are holding a sale thanking customers pending their relocation. i should have read reviews before proceeding.I am trying to cancel my order placed in good faith but it appears that they accept cancellations only for 10 minutes after placing an order.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! Avoid! Avoid!
Cheap Chinese goods, company pretending to be based in London. Just shocking what arrived…..

10 September 2025
Unprompted review

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