First seen Lunatree at a local craft fair and luckily picked up one of their cards. Made an order via their website which was very easy to do, great communication and items arrived quickly and were... See more
Company replied
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First seen Lunatree at a local craft fair and luckily picked up one of their cards. Made an order via their website which was very easy to do, great communication and items arrived quickly and were... See more
Company replied
Beautiful products, ethical, great service. I love their story. I like to try and use local independents and I highly recommend Luna tree. My favourite products are their earrings and elephant pictu... See more
I bought a pair of your stud ear rings which attracted a lot of compliments. I wanted to give some as gifts to the admirers but sadly the shop where I bought mine had closed down. I was so pleased to... See more
Too many lovely bracelets to choose from but decided on one which was too big but it was amended to fit my wrist and delivered to my home in a couple of days. First rate quality at affordable prices a... See more
Luna Tree was established in 2007, selling fair trade, handmade, silver jewellery and reproduction artworks too. We have a simple philosophy at Luna Tree ' You are unique, your jewellery should be too'. Built on deep rooted ethics of trade justice and environmental sustainability, we work directly with a community of Hill Tribe silversmiths in Thailand. Here we work in a collaborative way on the jewellery designs, while the village silversmiths run as a cooperative. The jewellery is all fine silver, produced with traditional silversmithing techniques and hand tools. This hands on approach gives the pieces a uniqueness all their own and an organic feel. The artworks are mounted reproductions; their juicy colours and eye leading lines bring joy and evoke happiness every time they are gazed upon. We donate 50% of our profits from the sale of the artworks to The Save Elephant Foundation. Luna Tree has been a continuous member of BAFTS The Fair Trade Network UK since 2009 and we are also a Surfers Against Sewage Plastic Free Champion.
Gladstone Road, CH1 4BY, Chester, United Kingdom
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Luna Tree has been my “go to” for gifts for years, every family member has a piece of jewelery, or an elephant painting. Each one has been so well received, the quality and service is exemplary.I also have a few pieces myself which I adore. Thanks for all you do.

Reply from Lunatree
Delighted with my purchase, excellent service, quality & packaging.
Really lovely earrings with my birthstone.
Highly recommend

Reply from Lunatree
Prompt response to ordering and nicely packaged product

Reply from Lunatree
Earrings delivered by hand with refund for postage because I live so near. Great service - thank you.
Great quality products with the personal touch. I love the handwritten notes!! Have never had any issues with delivery infact I've never had any issues ever!!!
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