LUNA Professional Haircare Reviews 77

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the positive impact they have on hair, such as increased thickness, softness, and shine. Many appreciate the effectiveness of specific items like the leave-in conditioner and color protect shampoo. The delivery service is frequently described as fast and efficient, with many reviewers noting quick arrival times and well-packaged orders. However, some customers also noted occasional issues with certain products. A few people found that a specific shampoo left their child's hair more matted, while another felt a dry shampoo made their hair too dry. Additionally, one reviewer mentioned that a product did not help them and made their hair appear greasy.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the products for making their hair... See more

Quality

Consumers find quality to be positive, especially regarding hair products. Many report significant... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Based on these reviews

Rated 5 out of 5 stars

Quick delivery, lovely packaging & kept updated on my order. Products are really good, hydrate shampoo & conditioner , great you do minis so handy & so much product in them & you have a free shipping... See more

Rated 5 out of 5 stars

I used to use the hydrate shampoo but have since changed to the thicken shampoo and conditioner. They have made a big difference to my hair . I love how thick my hair has gotten with them.

Rated 5 out of 5 stars

I bought the new kid range shampoo And conditioner and I can safely say it is 100% approved by my daughter who is 6 and has hair to her hips. The leave in conditioner is a complete winner and has mad... See more

Rated 5 out of 5 stars

Quick delivery, fancy packaging 😊 Iv notice such a change in my hair. Feels so much softer and but most importantly my hair is thickening , little to no shedding now im so happy . Thank you

Rated 1 out of 5 stars

I purchased this product one time to try. This company continues to bill unauthorized charges to my credit card for 47 dollars monthly for this small package of shampoo without me ordering it. I... See more

Company replied

Rated 5 out of 5 stars

I have only used the blue Hydrate Luna Shampoo and Conditioner and really love it. I bought it originally as it was sulphate free and was surprised how much I love it. I hope to try other products... See more

Rated 5 out of 5 stars

I bought the gift sets which are great value. My favourite product is the Luna leave in Conditioner best on the market. Parcel was packaged well and fast delivery. 5 stars.

Rated 5 out of 5 stars

This was recommended to me by my hairdressers and my hair has never been more healthy. Its amazing Shampoo and conditioner!

Rated 5 out of 5 stars

I have to colour my hair every month so getting luna colour protect makes it last a bit longer and leaves my hair feeling great... so cleansed and so conditioned...I don't have to wash it so often now... See more

Rated 5 out of 5 stars

My order arrived promptly and in perfect condition. Each product was individually wrapped. All packaging can be recycled which is excellent.

Rated 5 out of 5 stars

Very fast delivery service Website easy to use and navigate through all products Will be ordering again.

Rated 5 out of 5 stars

Have fine hair .....one application and my hair when dry definitely felt thicker...wow is the only word also product smells fab

Rated 5 out of 5 stars

Love this shampoo for my kids hair, it’s the only one I will use for them. The shine it gives there hair. The smell alone is amazing. No dandruff to be seen while using this shampoo that’s a huge bonu... See more

Rated 5 out of 5 stars

Fast delivery and the products are fab! I love the packaging, they smell divine, great price and my hair is lovely after them!

Rated 5 out of 5 stars

OMG my new favourite shampoo and conditioner. My hair feels amazing and the shine 😄😄😄. Will definitely repurchase

Rated 5 out of 5 stars

Shampoo and detangler smell amazing 💛 My kids really love both the products Stray tamer is so handy to have works great in there hair🩷 Love all the hair products you have 👏🏻😍

Rated 5 out of 5 stars

I bought the colour shampoo and conditioner and my hair feels like silk after using them

Rated 5 out of 5 stars

This smells unbelievable. Hair felt so clean and silky. My kids didn’t shed a tear. Delighted!

Rated 2 out of 5 stars

I bought the kids shampoo, it was described as untangles the hair while shampooing but this was not the case . My child's hair was way more matted after this shampoo than our regular shampoo. Gave i... See more

Rated 3 out of 5 stars

I bought the new Dry shampoo. I felt it left my hair a little to dry. I will try again with Maybe less of the product

Rated 4 out of 5 stars

Quick delivery, well packaged, and looks and smells amazing. The only reason I haven't given 5 stars is it is a present so we haven't had a chance to try it yet so don't know what it is like on hair.... See more

Rated 5 out of 5 stars

Excellent hair products. Felt change in texture after just two uses.

Rated 5 out of 5 stars

I personally found the products very good and one of the best suited to me that I’ve bought.

Rated 5 out of 5 stars

Amazing products. Best products I have ever used on my hair. I have blonde highlights and hair always looks healthy and glossy

Rated 5 out of 5 stars

Arrived quick, products are big size and fun colours. Five stars for everything!

Rated 5 out of 5 stars

I must admit that despite my initial doubts about the delivery process and the quality of the products, this store exceeded my expectations. Not only was the communication excellent and genuinely focu... See more


Company details

  1. #11 of 15 best companies in Hair Product Store

Written by the company

Introducing LUNA Professional Haircare, a revolutionary new line of hair products. Backed by science, developed with your unique needs in mind. Meticulously crafted and rigorously tested, science and innovation are at the heart of every one of our formulas. And we’re proud to say they’re vegan, cruelty-free, and paraben-free as well! With added Plex Technology, our advanced formulas support hair strength and replenish amino acids, reinforcing your hair’s bonds and natural defences. This powerful technology cushions your hair against chemical damage and protects against frizz from bleach, perming, highlighting and colouring. Packed with key vitamins and anti-oxidants our tailor-made formulas strengthen strands, encourage hair growth, and target a wide range of hair concerns. We’ve sourced the highest quality ingredients (think Lavender Herb Oil, Hydrolyzed Keratin, Avocado Oil, Sunflower Seed Extract, and Evening Primrose Oil), so you can experience luxury haircare without the luxury price tag. LUNA Professional Haircare products pack a powerful punch, each one perfectly tailored to sort even your most complex hair problems.

Bundle and Save 15%

Written by the company

Luna Professional Haircare Bundles
Enjoy next day delivery when you order before 12pm Monday - Thursday

Fast, free and reliable shipping!

Oreder before 12pm Monday to Thursday for next day.

Oreder before 12pm Monday to Thursday for next day.
Free shipping when you spend €35 or more.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

77 reviews

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1-star

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Quick delivery

Quick delivery, fancy packaging 😊
Iv notice such a change in my hair. Feels so much softer and but most importantly my hair is thickening , little to no shedding now im so happy . Thank you

7 March 2026
Rated 5 out of 5 stars

exceeded my expectations

I must admit that despite my initial doubts about the delivery process and the quality of the products, this store exceeded my expectations. Not only was the communication excellent and genuinely focused on making sure I was satisfied with my purchase, but the delivery was fast and the product quality was very good.

27 November 2025
Rated 5 out of 5 stars

Happy

I used to use the hydrate shampoo but have since changed to the thicken shampoo and conditioner. They have made a big difference to my hair . I love how thick my hair has gotten with them.

28 February 2026
Rated 1 out of 5 stars

I purchased this product one time, Big Mistake!

I purchased this product one time to try. This company continues to bill unauthorized charges to my credit card for 47 dollars monthly for this small package of shampoo without me ordering it.

I have requested them to stop but they continue to do so. This product has not helped me. I have reported this fraudulent behavior, Please be aware! Don’t purchase this product unless you want your credit card to be processed without your permission! It has happened three months straight now!

Side Note: This review is for the correct company. I was living the nightmare so I clearly know who I was speaking too.

28 January 2026
Unprompted review
LUNA Professional Haircare logo

Reply from LUNA Professional Haircare

Hi Valerie, we’re sorry to hear about your experience and we’d really like to look into this further. We are an Irish-based company and we don’t offer subscriptions or monthly payments, so the situation described doesn’t match any records we currently have.

We’ve requested more information so we can properly investigate, but we haven’t received a response yet. If you could please reply with some additional details, or email us directly at info@lunahaircare.ie, we’d be happy to review this for you and try to resolve the issue.

Thank you.

Rated 4 out of 5 stars

Quick delivery

Quick delivery, well packaged, and looks and smells amazing. The only reason I haven't given 5 stars is it is a present so we haven't had a chance to try it yet so don't know what it is like on hair.

25 November 2025

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