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Lunaco was created with the dream of increasing consumer confidence in the electronic refurbished marketplace, with so many low quality refurbished and second-hand products out there we want to set the bar for high quality refurbished products that you can trust and rely on with the strong support and warranty policy’s to make buying refurbished the norm.
Swindon, United Kingdom
4.2
20 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I ordered a laptop and an apple watch from Lunaco. It was very easy to place and order. When I had questions customer service was excellent, I spoke with a gentlemen called Lee who helped answer all my questions. I was happy with my products when they arrived and will recommend the service to others.
Excellent product and good service. Would happily use Lunaco again. Thanks.
Reply from Lunaco
Hello Ronnie!
Thank you so much for the feedback!
We would love to see you back for one of our products😊😊😊
Stay Safe!
Lunaco Customer Service
The thinkpad I got is fast. Looks more like new. I will highly recommend this company.
Reply from Lunaco
Hello Jessica!
Thank you for your words 😍
We always working hard to give the best to our customers!
Stay Safe !
Lunaco Customer Service
The laptop I bought from lunaco was brilliant. It was in a better condition than I expected, just a few scratches on the outside of the lid and it was easy to set up with the clean install of Windows 10, just follow the instructions, simple. I bought it for my Dad who is 89 and needs to keep in touch with his friends. My Dad is over the moon with his new laptop. I have already recommended this site to my friends and family. Great value for the money.
Reply from Lunaco
Hello Paul,
Thank you for this kind words, we feel grateful and happy than ever 💕
We are really delighted your dad is enjoying this product, with this situation keep in in contact with your beloved ones is essential!
And we are thrilled that all our services have reached your satisfaction level🙌🙌🙌🙌
We hope see you soon around!
Stay safe!
Lunaco Customer Service
Great product for the price and speedy delivery thank 👍🏻
Reply from Lunaco
Hello Jonathan!
Thank you so much for the feedback! We appreciate feedback in all forms, but it's all the more gratifying when it's positive 😍
Kind regards.
Lunaco Customer Service
Excellent client service (responsive and super helpful when requesting information), excellent computer, great price, excellent packaging and extremely fast delivery. Impressed!
Reply from Lunaco
Hello Pierre- Jean,
Thank you for you kind words.
We are really happy to know you had a pleasant experience with our contact service and you product is great!
We hope you keep enjoying our products! 💃
See you soon !
Lunaco Customer Service
Reply from Lunaco
Hello Sayded,
Thank you for you feedback!
We are really happy that you had a good experience with us🙌
Regards,
Lunaco Customer Service
I ordered a refurbished Lenovo G500 laptop from Lunaco. The item arrived very quickly and well packed.The laptop looks brand new and all the keyboard functions fell like new. There was helpful literature with the laptop, which included a phone number to ring if I needed any help. This laptop is really fast and I love it. The price was very reasonable. I am really impressed.
Reply from Lunaco
Hello Robin,
We don't have enough words to thank you for your feedback.
We work really hard to make the prices accessible for everyone and with excellent quality.
We would love to see you back in our site and recommend us ❤!
See you soon !
Lunaco Customer Service
Both laptops ordered were damaged and returned
Reply from Lunaco
Good afternoon Suzanne,
We are very sorry you received damaged items on your order and we have taken this up with our courier service. We have a very fast returns procedure and aim too have returned items repaired, replaced or refunded in a 2/3 day turn around.
Please feel free to contact us on the following information if you would like to talk about your return.
info@lunaco.co.uk
+44 (0)330 088 1224
Thank you
Lunaco Customer Service Team
I bought a laptop from this site and it's on a very bad condition the cpu is overheating they not they said our products are renovated but it's not
Reply from Lunaco
Hi Asan,
We are very sorry to hear that you are disappointed with the condition of your laptop. This product was graded as 'B Grade' and all information about our grading can be found on the following link: https://lunaco.co.uk/pages/lunaco-grading
Regarding the CPU overheating we have a 14 day money back guarantee with every purchase and standard 12 months warranty so you can send the device back for either; repair, replace or refund if you have any issues with the device.
We always try strive for excellent customer service so we are sorry if you believe you haven't received this.
If you wish to talk further please email or call us:
info@lunaco.co.uk
+44 (0)330 088 1224
Thank you
Lunaco Customer Service Team
Great value. Great Comms. Great all round service.
I have one very happy son!
Will be recommending to everyone I know!
Found Lunaco easy to deal with honest and reliable, Wouldn’t hesitate in using again. Very quick delivery..
I purchased my mobile phone from here the service was fast and efficient I received my purchase promptly and the condition was as stated I would highly recommend this company
Very happy with product.Good quality at a fair price. Would use again.
Selected laptop purchased without issue. Timely delivery, in good working condition. Set up instruction came with the invoice / receipt. I would use Lunaco again.
After a bit of hiccup received my laptop and am very pleased. The way the hiccups was dealt with was very professional and would use Lunaco again
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