Lumyhealth Reviews 

60
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was skeptical when i saw a high-end red light device at a really affordable cost; most such products are crazy expensive. But this was a great buy all around, it showed effectiveness from the first... See more

Rated 5 out of 5 stars

I received a LED Light Therapy Machine as a Christmas gift last December. I have had great results using it on my knee. I had a meniscus repair and it has helped with the healing. Also noticed an im... See more

Rated 1 out of 5 stars

I will update my review after the return process, but I'm very unhappy. It made my condition worse. I started looking at other manufacturers of this product and some either stated to use caution or... See more

Company replied

Rated 5 out of 5 stars

I am impressed with the way this pad is made. It is covered which helps to protect it. I appreciate that. I bought it for the deeper penetration which I wanted to try for my arthritis. I initial... See more

Company replied

Company details

Written by the company

LumyHealth is a wellness-focused brand dedicated to providing safe, effective, and accessible red light therapy solutions for home use. Our mission is to empower individuals to take control of their health through science-backed, non-invasive technology. We specialize in a range of FDA-registered red light therapy products, including full-body therapy mats, targeted LED panels, wearable caps, and skincare-focused devices. Each product is designed with both performance and comfort in mind, making clinical-level therapy achievable from the comfort of home. At LumyHealth, we value transparency, customer care, and continuous innovation. From chronic pain relief and muscle recovery to hair regrowth and skin rejuvenation, our devices are trusted by thousands across the U.S. and beyond. Whether you're looking to relieve discomfort, improve your wellness routine, or explore alternative healing — LumyHealth is here to support your journey to better health, naturally.


Contact info

4.0

Great

TrustScore 4 out of 5

60 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(60)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

While some my order was incomplete

While some my order was incomplete, you not only made good on making it right, but went beyond and responded quickly.

4 December 2025
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Reply from Lumyhealth

Thank you so much for your kind review and for sharing your positive experience!
We’re truly glad we were able to resolve the incomplete order quickly for you and go the extra mile to make things right.

Your satisfaction means everything to us, and we greatly appreciate you taking the time to leave this feedback.
We hope you enjoy your LumyHealth product, and we look forward to serving you again in the future!

Warm regards,
LumyHealth Customer Support

Rated 1 out of 5 stars

Bad customer service

Ordered over 1 week ago. Stated "expedited" shipping and the item still hasn't even shipped! Sent email to inquire on status with no response. Quickly charged my credit card for an item not even shipped! Return policy needs to be revised to reflect their delayed shipping process!

19 December 2025
Unprompted review
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Reply from Lumyhealth

Hello, we are very sorry for the inconvenience caused by the expedited order. In order to quickly locate your order and process the shipping issue, please provide your order number and the email address used to place the order, and we will follow up with you immediately.

Rated 1 out of 5 stars

Experience has not been good so far

The expedited shipping was very slow, and the overly strict return policy undermines good customer service.

12 November 2025
Unprompted review
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Reply from Lumyhealth

Thank you for your feedback — and we’re truly sorry for the inconvenience. Holiday-season delays affected some expedited shipments, and we understand your frustration. We’re also reviewing our return policy to make it more customer-friendly.

If you need any help, please contact us anytime at support@lumyhealth.com— we’re here for you.

Rated 5 out of 5 stars

No complaints

No complaints. Product came quickly. I have used it along with other remedies for some type of joint pain.
I am experiencing no pain in one site and other is about 85% better. I recommend this product.

25 July 2025
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Reply from Lumyhealth

Thank you so much for sharing your experience! We're really glad to hear that your order arrived quickly and that you're already feeling such great relief — 100% at one spot and 85% at another is amazing progress.

It means a lot to us that you’re using our product as part of your wellness routine, and we truly appreciate the recommendation.

Rated 5 out of 5 stars

Love help with pain stuff thank you

Love help with pain stuff thank you

26 September 2025
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Reply from Lumyhealth

Thank you so much! We’re really happy to hear our product is helping with your pain. If you ever need anything or have questions, we’re always here for you. 💛

Rated 5 out of 5 stars

Best Red Light Infrared Therapy light to date!!

I’ve been using the LumyHealth multi spectrum red light therapy pad, daily for 30 minutes! This product is AMAZING!! I’m SO impressed! Each wavelength offers so many unique benefits, from skin health & recovery to inflammation & circulation. I really feel more energized, balanced, and relaxed. It’s so simple & easy to use, very high quality, and has truly made a huge difference in how I feel. I highly recommend it!! Thank you LumyHealth, you’re an Amazing company that makes Top-Tier products!!

26 September 2025
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Reply from Lumyhealth

Wow, thank you so much for your amazing feedback! 💛 We’re thrilled to hear that your LumyHealth Multi-Spectrum Red Light Therapy Pad is making such a positive difference in your daily routine. It means a lot to us that you’re experiencing the benefits across skin, recovery, circulation, and overall wellness. Your kind words truly motivate us to keep delivering top-tier products. Thank you for recommending us!

Rated 5 out of 5 stars

Great Product so far

Great Product so far! I've been looking for something for my feet that went up my leg a ways as well and this does that and has worked great!! I'm very happy with it and when I had a question about the different levels and the settings customer service got back to me in a timely matter.

15 September 2025
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Reply from Lumyhealth

Thank you so much for your wonderful feedback! 💛 We’re so glad to hear the pad is working well for you and providing relief up your leg as needed. It’s great to know our team could assist you promptly with your questions too. Your satisfaction truly makes our day!

Rated 5 out of 5 stars

Ordered

Ordered, fast delivery. Lumyhealth replaced my power supply for free after it was damaged.
Excellent service.
THANK YOU.

18 September 2025
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Reply from Lumyhealth

Thank you for your kind words! We’re glad your order arrived quickly and that we could help with the power supply replacement. We truly appreciate your support!

Rated 5 out of 5 stars

One month in, feeling an improvement

Wanted to try these boots because the balls of my feet would hurt after standing at work all day and then dancing/walking 3-4 night on top of that. I started using the boot every day for 10-20 mins and have started to feel some improvement, my feet don’t hurt nearly as much as they used to at the end of the day :)
I’ll keep using it, I’m curious to see how much more improvement there is with long-term use.

17 September 2025
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Reply from Lumyhealth

Thank you for sharing your experience! We’re so glad to hear the boots are helping reduce your foot pain. Consistent use often brings even more benefits over time, so we’re excited for you to continue your journey to comfort!

Rated 5 out of 5 stars

Lumy for restless leg

Use for restless leg syndrome.

17 September 2025
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Reply from Lumyhealth

Thank you for your feedback! We’re glad to hear you’re using your Lumyhealth product to help with restless leg symptoms. Consistent use can often bring relief, and we hope it continues to make a difference for you!

Rated 5 out of 5 stars

I love Lumy

Lumy Health provided excellent service and delivered my orders on time and in perfect condition. After three months of consistent use, the red light therapy has significantly improved my hair loss. I have experienced a complete stop in shedding and am now seeing noticeable new growth. Their customer service was also prompt and helpful when I had a question prior to my purchase.

14 October 2025
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Reply from Lumyhealth

Thank you so much for sharing your experience! We’re thrilled to hear that Lumyhealth has helped with your hair growth and that our team could support you along the way. Your results and kind words mean a lot to us!

Rated 5 out of 5 stars

easy to order and operate

easy ordering, quick delivery and a product that is easy to use and gets results

3 September 2025
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Reply from Lumyhealth

Thank you for your feedback! We’re so glad to hear that you found ordering simple and that the product is delivering great results. We really appreciate your support!

Rated 5 out of 5 stars

It helped with joint pain

I contacted customer service before purchasing lumyhealth mat regarding some concerns I had .they responded quickly and helped me get it .
2 weeks after starting using it I noticed improvements in soreness, joint pain, muscle aches.  honestly i was taking some supplements at the same time but I think the mat helped as well .

5 September 2025
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Reply from Lumyhealth

Thank you for sharing your experience! We’re thrilled to hear that the mat has helped with your joint pain and muscle soreness, and that our customer service could assist you along the way. Your feedback means a lot!

Rated 5 out of 5 stars

I hurt my ankle and the red light has…

I hurt my ankle and the red light has helped with my healing. I would definitely recommend Lumyhealth!!

5 August 2025
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Reply from Lumyhealth

Thank you for your kind words! We’re glad you’re happy with the product and our customer service. We appreciate your support!

Rated 3 out of 5 stars

Company tells the consumers the truth instead of deceiving people.

It's almost a month since I bought the red light cap hair therapy no results yet so I'm being a little skeptical about it but I'll give it a month or so.

29 July 2025
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Reply from Lumyhealth

Thank you for your honesty and for giving the product a try! Red light therapy often shows gradual results, and consistency is key—many users notice improvements after several weeks of regular use. We really appreciate your patience and your trust in Lumy Health. Keep us updated on your progress!

Rated 5 out of 5 stars

Well my experience was great because…

Well my experience was great because it's a great product it's made with really high quality materials and further more it works I love it thank you for selling me such a great product. Frances A Tetreault

29 July 2025
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Reply from Lumyhealth

Thank you so much for your kind words, Frances! We’re thrilled to hear you’re enjoying your LumyHealth product and that it’s making a positive difference. Your support means a lot to us!

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