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Livique, Division der Coop Genossenschaft Reviews 18

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TrustScore 2.5 out of 5

2.6

Lighting Store
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Company details

  1. Lighting Store

Written by the company

Bei Lumimart, dem Schweizer Marktführer für Licht und Beleuchtung finden Sie online sowie in über 30 Filialen schweizweit eine grosse Auswahl an hochwertigen Eigen- sowie Designermarken – www.lumimart.ch. ❣️

Contact info

2.6

Poor

TrustScore 2.5 out of 5

18 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Cheap products some good and some not

I ordered a standing lamp Brione. It came with legs that don’t fit the lamp. I sent an email to lumimart and have heard nothing back from them. They say there is a 30 day return policy, but there is no way to initiate the return other than sending an email.

7 December 2023
Unprompted review
Livique, Division der Coop Genossenschaft logo

Reply from Livique, Division der Coop Genossenschaft

Dear Anthony

Thank you for your feedback and your honest opinion of your purchase from us. We appreciate you taking the time to share your experience with us.

We encourage you to contact our customer service team directly on 062 737 12 00 to discuss your return further. Our team will be happy to help you process and resolve your concern as quickly as possible.

Thank you again for your feedback and we hope to hear from you so that we can discuss your concerns and help you in the best possible way.

Kind regards
Your Lumimart Team

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