lumiastream.com Reviews 

Cancelled my subscription in June. Was still charged in July and August. When I emailed, the reply didn't use my name, didn't explain why my cancellation wasn't processed, and told me cancelling is easy to do myself as if the problem was my competence rather than their system. They've now said they'll cancel it, but I still haven't been refunded. Taking money after a cancellation request isn't a technical glitch, it's a billing problem, and the support response made it worse.

I purchased a premium subscription to use the voice cloning feature. The quality did not meet my expectations, and I requested a refund on the same day. More than a week has passed, but no one has responded to my request. Moreover, there is no way to delete the payment method from the program – only replace it. What if I don't want my personal data to be stored in the program at all?