Lumeria Reviews 

Really lovely after sales care from Anna which can be very rare.

Lamp took an inordinate of time to arrive. When it did, it was in damaged packaging, broken and of extremely poor quality. Original price was £59.95...I paid £29.95 as it was on sale. Would say the item is worth about £3. Update: Lumeria have now confirmed a refund has been generated, and asked me to remove my review. I still stand by my comments about the extremely poor quality of the product.

I had to contact Customer Services as part of my order hadn’t arrived. Anna was most helpful - she responded promptly and sorted the issue immediately. Lumier’s Customer Services Department is first-class.

Anna in customer services was super helpful & replied very promptly when there was a delivery issue.

I ordered x3 Nordic minimalist design mood lamps, taking advantage of the reducing price as the order increased. Two arrived, without any indication of when the third would arrive. Slightly concerned, as the first delivery did take while, I emailed the company and received a very reassuring and speedy response from Anna at Customer Support. The delivery of the last lamp came the following day. I absolutely love the lamps that are exactly as described on the website and definitely would order from Lumeria again.

The two lamps I bought were of poor quality. When I tried to return them in line with their advertised 100% satisfaction or your money back, I was informed I would have to ship them to the US. The company looks like it is UK based but it isn't. They then offered a refund of some of the money or a voucher to buy further products from them.
I'm not sure why I would want more products, when the original products I bought were very sub-standard.
I would advise anyone considering to buy from this company, not to bother. Total waste of money

Do not purchase anything from this website. I lost £50 due to their scam. The products they send are of extremely cheap, poorly made quality, often breaking within days. They refuse to issue refunds, and their false 60-day money-back guarantee is a deception. Their lack of reliability and integrity leaves customers helpless. The items you receive are of very poor quality, from flimsy packaging to shoddy construction, and do not resemble the images posted on their website, further indicating they are counterfeit or misleadingly advertised.

Cheap rubbish, that could burn your house down.
The original and replacement light fitting arrived with faults and damage.
While trying to cobble together one good light out of the two, I discovered there is no Earth and the cables were so fine, I couldn't put a new plug on because it kept slipping out the pin screw.
No way would I risk having this plugged in my home, especially my daughters room!

Great lights! I love them. Arrived just in time for Christmas.

It’s a nice lamp, when it works. Thing is, I have to unplug and replug my one because it seems the touch sensor doesn’t sense touch overnight or during the day.

Fantastic product and overall experience. The lights are excellent quality and perform exactly as expected. I did have a minor issue with the battery on one of them, but the support team handled it incredibly quickly and professionally. It was completely hassle-free, and their responsiveness really impressed me. I wouldn’t hesitate to recommend them.

Lovely product and great and charming customer care from the team at Lumeria.

This company has been one of the BEST of had dealings in a long time. The customer care is second to none, a pleasure to deal with, i will definitely do business with this company again, excellent 👍...

Anna was extremely helpful with my query and I love my new light. I’m very tempted to order more.

Very happy with my lovely Nordic mood lamp from Lumeria and for the caring Customer support given to me by Anna.
Sue

Anna provided one of the best customer services I have ever received. She was amiable, attentive and her response was perfect. A perfect outcome for me in a very rapid space of time. I can’t recommend them enough.

Recieved a table lamp which was damaged in transit. Contacted customer services and they immediately sent a replacement lamp at no extra cost. Great customer service by Anna.

I had a small problem with the light on delivery and Anna from customer services sorted a new one to be sent the same day. Very pleased

Lumeria provided an excellent service and I am pleased with the products that we bought.