LUMA-iD innovation & development Reviews 

42
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TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mark was great to work with. He was able to design and create exactly what we needed for our company. Very swift and efficient, appreciated the clear comms throughout and transparent pricing.... See more

Rated 5 out of 5 stars

Communication was clear and responsive throughout. Mark took the time to understand exactly what I was looking for, offered helpful suggestions, and kept me updated on progress. The turnaround wa... See more

Rated 5 out of 5 stars

I don’t have enough words to express how lucky and grateful I am for finding this company and meeting Mark through it. He has made my idea possible and not only that, I have had and still have incredi... See more

Rated 5 out of 5 stars

Huge thanks to Mark! I had a last-minute project that needed printing and couldn’t find help anywhere until I reached out to Luma-iD Innovation. Mark was incredibly helpful, handled everything quick... See more

Company replied

Company details

  1. Industrial Design Company
  2. also in
  3. Industrial Consultant
  4. Research and Product Development

Written by the company

Product Design, Prototyping and Engineering. From low to hi-tech, London based consultancy. Markets: medical, lighting, Internet of Things (IoT), transportation, consumer products and more..


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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4.8

All reviews

(42)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark was great to work with

Mark was great to work with. He was able to design and create exactly what we needed for our company.

Very swift and efficient, appreciated the clear comms throughout and transparent pricing.

Would recommend using Mark for any 3D Printing services moving forward.

10 November 2026
Unprompted review
Rated 5 out of 5 stars

I don’t have enough words to express…

I don’t have enough words to express how lucky and grateful I am for finding this company and meeting Mark through it. He has made my idea possible and not only that, I have had and still have incredible support along the way. Thank you so much for everything. I would recommend their expertise 100%. More intricate, perfectionist and more helpful than I could ever have hoped. Thank you!

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Communication was clear and responsive…

Communication was clear and responsive throughout. Mark took the time to understand exactly what I was looking for, offered helpful suggestions, and kept me updated on progress. The turnaround was prompt, and the finished piece arrived carefully packaged and ready to display.
The print itself is high quality - clean and detailed.

But what really stood out was the service: professional, reliable, and personal. It felt like working with someone who genuinely cares about getting the result right.

I highly recommend.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Luma-ID made a model of our underwater…

Luma-ID made a model of our underwater habitat at 1/16th the size and it was perfect. Every detail was noted. The brand colors were exact. Everyone at the show loved it. It was a huge hit for both young and old!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Mark was incredibly enthusiastic about helping with my custom bike arm support and was very knowledgeable when it came to CAD modelling and prototyping. He had the first prototype designed and 3D printed the same day, which exceeded all my expectations. I'm delighted with the results so far and wouldn't hesitate to recommend them.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience Working with Luma ID

Mark was brilliant to work with while helping us build our prototype. He was professional, knowledgeable, and explained everything really clearly, taking us through the process step by step and making the next stages easy to understand. The quality of the work was amazing, and we would definitely use him again in the future.

3 June 2026
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Thank you for the kind feedback Oscar!

Rated 5 out of 5 stars

Huge thanks to Mark

Huge thanks to Mark! I had a last-minute project that needed printing and couldn’t find help anywhere until I reached out to Luma-iD Innovation. Mark was incredibly helpful, handled everything quickly, and delivered my 3D print faster than expected.

He truly went above and beyond, I couldn’t have asked for better service. Highly recommend!

4 April 2026
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Thank you so much Hasibulla for the kind review.

Rated 5 out of 5 stars

Supportive for small businesses!

I’ve had an excellent experience working with LUMA-ID and cannot recommend them highly enough.

Just to be clear, I’m a small business and it is very daunting to take such a huge leap into developing a product. I’m glad I made the right choice by working with Mark.

From the very beginning, Mark demonstrated professionalism, creativity, and technical understanding. Mark took the time to genuinely listen, ask the right questions, and fully understand the objectives of the project. This thoughtful approach made the entire process smooth, efficient, and highly collaborative.

Communication throughout was outstanding. Updates were clear, timely, and transparent, and any questions or refinements were handled quickly and constructively. It always felt like he was fully invested in delivering the best possible outcome, rather than completing a brief.

The quality of their design and engineering work is first-class. They were proactive in offering valuable suggestions and improvements, which added real value to the project.

What stood out most was their balance of creativity and practicality. LUMA-ID produced visually impressive concepts and made sure it was commercially realistic, manufacturable, and aligned with long-term business goals.

Working with them has been a genuinely positive experience, and I would not hesitate to collaborate with them again on future projects.

11 February 2026
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Thank you Jack for taking the time to write such a lovely review, we really love the project and can't wait to see it out in the world soon!

Rated 5 out of 5 stars

From beginning to end

From beginning to end, the service was outstanding. The initial complimentary consultation provided the perfect opportunity to gauge mutual project compatibility, and it was ideal in my experience. With a tight budget in hand, Mark devised a phased plan that allowed us to control expenses effectively, avoiding unnecessary increases. Mark's expertise in CAD and his profound understanding of manufacturing and design transformed my original prototype into a top-notch functioning model that aligned perfectly with my intellectual property. Throughout every phase, our communication was stellar. Now, I am at a stage where I can confidently present my product. Delighted to be a satisfied client of LUMA-ID. Huge thanks to Mark!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The initial free meeting is a great way of finding out if the project suits both parties, in my case it certainly did. I had a strict budget, Mark implemented a phase by phase program that enabled me/us to ensure that costs didn’t spiral (which can be easily done). Marks CAD abilities are second to none and his manufacturing and design knowledge changed my initial prototype into a high quality working version that kept inline with my IP. All stages of the process, the communication between us was excellent. I am now in the position where I can confidently pitch my product. Very happy customer of LUMA-ID. Thank you Mark!

1 November 2025
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Many thanks for the review Gregg, a real pleasure working on your prototype and we can't wait to see it out in the marketplace soon!

Rated 5 out of 5 stars

Outstanding experience

Outstanding experience – truly exceptional team

I have been working with Luma ID Innovation Development for the past few months, and I honestly cannot recommend them highly enough. What began as nothing more than an idea has now been brought into reality thanks to their expertise, dedication, and genuine passion for innovation.

I worked closely with Hans and Mark, and from the very beginning they went far beyond simply providing a service. They offered motivation, encouragement, guidance, and unwavering support throughout the entire process. They didn’t just design a product, they believed in the idea and in me, and that made all the difference.

Their creativity, technical knowledge, and problem-solving abilities are exceptional. If you have an idea but don’t know where to start, how to shape it, or how to turn it into a real, working product, these are absolutely the people you want to work with. They are, quite simply, geniuses at what they do.

I almost want to gatekeep them for myself… but they deserve every bit of praise they receive.Luma ID Innovation Development is a rare find, and I’m incredibly grateful for everything they’ve helped me achieve.

16 January 2026
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Thank you so much, Amelia, for taking the time to write such a lovely review; it truly means a lot to the team. We’ve loved working with you and can't wait to see your amazing product out in the marketplace soon!

Rated 5 out of 5 stars

Mark made my idea come to life and it…

Mark made my idea come to life and it has been an incredible process. The LUMA team was incredibly responsive, deadline focused, and a large contributor in the idea's positive iterations.

I hope to continue working with the team as the idea develops more.

28 December 2025
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

thank you Jackie for the kind review, looking forward to continue to work on the project and hopefully see it on the shelves soon!

Rated 5 out of 5 stars

Best Innovative Design Agency

We have been working with Mark Little at Luma iD and cannot praise his professionalism, responsiveness and attention to detail highly enough. Nothing was too much trouble and he genuinely went above and beyond to help us with the various stages of our project - Highly recommend this company

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Mark at Luma-iD was fantastic from…

Mark at Luma-iD was fantastic from start to finish with my design. His response time was very quick and Mark was able to answer every question I had with detail. He was able to offer advice on the manufacturing process that I hadn't even considered. My design is now ready for prototyping which I'm very excited about!

18 November 2025
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Thank you Dan for the kind review, we really enjoyed working on the 3D CAD design of your project and can't wait to hear how the prototyping testing goes.

Rated 5 out of 5 stars

Working with Luma has been a dream!

Working with Luma has been a dream!

They're extremely responsive, incredibly smart and detail oriented, and with their expertise I was able to launch my product to hundreds of happy customers.

Highly recommend Mark and the team!

23 September 2025
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Thank you for the kind review Stephen, always a pleasure working with you!

Rated 5 out of 5 stars

New tool design

From the start Mark was very helpful and professional - he set the whole process out clearly and worked with me to produce an excellant design
Highly reconmended

23 May 2025
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Many thanks for the review Charlie, pleasure working on your project.

Rated 5 out of 5 stars

Mark is a genius!

Mark is a genius! He went above and beyond my expectations. He is very skilled in his craft! I had a very complex project and I felt like Mark made it his problem to solve. He kept me informed throughout the process and delivered on time and on budget.

8 May 2025
Unprompted review
LUMA-iD innovation & development logo

Reply from LUMA-iD innovation & development

Thank you for the kind review Maqsood! Our pleasure!

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