Lulutox Reviews 

13,897
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 7,838 reviews, reviewers had a great experience with this company. Customers frequently praise the delicious flavor of the natural herbal tea and mention that it effectively helps reduce uncomfortable bloating while significantly boosting daily energy levels. Many everyday consumers warmly appreciate the remarkably fast shipping service and exceptionally helpful communication provided throughout the entire purchasing process. However, some people mentioned unexpected extra charges and unwanted subscription renewals automatically appearing after they successfully placed their initial orders. A few reviewers additionally reported experiencing significant difficulties when trying to cancel these recurring transactions or resolve billing issues with customer support agents.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it has a pleasant, refreshing taste and helps... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the delicious taste and... See more

Order

Clients share ambiguous opinions on order experiences, as many reviewers praised the quick delivery, easy... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick shipping, helpful... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers praise helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This cleansing tea is something I have never tried before. Experiencing a huge bloating problem for the first time ever, I decided to try it after seeing it advertised. It has helped, though not quite... See more

Company replied

Rated 4 out of 5 stars

Lots of Communication throughout buying process and aftercare. Only been taking for 2 weeks so haven’t noticed any differences yet, but the ingredients are all good so will persevere. They did take lo... See more

Company replied

Rated 4 out of 5 stars

Communication after the order was placed was great. The tea tastes great, hot or cold. I haven't noticed a difference yet with regards to bloating or increased energy levels but I've only just start... See more

Company replied

Rated 5 out of 5 stars

I was a bit sceptical when I ordered but having taking them for almost a month I am now seeing changes. I have more energy that lasts throughout the day, no more mid afternoon crashes. The urge to sna... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

Lulutox Detox tea is a finely crafted premium blend, featuring a delightful peach flavor. This special tea combines a harmonious blend of potent ingredients, long revered in holistic medicine for their capacity to enhance overall well-being. Matcha Green Tea: Recognized for its rich antioxidant content, Matcha Green Tea gently boosts energy levels while sharpening mental clarity and focus. It also supports metabolism and detoxification, contributing to an invigorated sense of vitality. Yerba Mate: Hailing from South America, Yerba Mate offers a natural source of caffeine that delivers sustained energy without the typical jitteriness. Renowned for its potential to enhance mental alertness and physical endurance, Yerba Mate is a valuable addition to your daily routine. Hibiscus: Bursting with vitamins, minerals, and antioxidants, Hibiscus not only adds a floral note to the blend but also aids digestion and fortifies the immune system. Its reputation for potentially reducing blood pressure and promoting heart health makes it a cherished ingredient. Indulge in the soothing peachy flavor of Lulutox Detox tea, as it gently supports your journey towards a more balanced and vibrant lifestyle. With each sip, you're taking a step toward a robust and rejuvenated you. IMPORTANT NOTE: Our product is designed to enhance your well-being and vitality, and it's not intended to diagnose, treat, cure, or prevent any particular disease or condition. If you're currently taking prescription medication, expecting a new addition to your family, or nursing, we recommend having a cheerful chat with your healthcare provider before indulging in this delightful brew. Please remember that individual experiences may vary, and this wonderful infusion is recommended for adults who can enjoy the benefits of its plant-based caffeine content.


Contact info

3.9

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(13,897)

9,358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not order with this company

Do not order with this company. Set up subscription without authority, then use avoidance tactics to cancel, persuasion to keep the products, general sharp practise.
Also, the product is not good, and simple changes to diet and lifestyle have solved my issue. Avoid this company.

26 August 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello JLP,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.

Our support team has reached out to you via email and hopes to help address your concerns as smoothly as possible. Please check your inbox, including your spam or junk folder, for their message.

If you haven’t received the email, please contact us directly at customercare@lulutox.com so our team can look into your concerns right away.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

Generally feeling better all over

Generally feeling better all over, I can not pin it down to one thing

31 July 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Angela,

Thank you for sharing your experience with us! We’re so pleased to know that Lulutox has been a positive addition to your overall wellness routine.

We truly appreciate your support and are grateful to have you as part of the Lulutox community. Should you have any other feedback or questions, please don’t hesitate to contact our support team at customercare@lulutox.com. We’ll be glad to assist you.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

My experience with the product is good…

My experience with the product is good ordering is easy and delivery is good 👍

3 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Desmond,

Thank you for taking the time to share your feedback with us! We’re delighted to hear that you’ve had a positive experience with Lulutox and found the ordering and delivery process smooth and convenient.

We truly appreciate your support. If you have any other feedback or questions, please feel free to contact our support team at customercare@lulutox.com. We’ll be glad to assist you.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

SCAM - DO NOT BUY FROM THIS COMPANY

Avoid this company at all costs.
They use sharp practice of taking money for incorrect products which have been sent. You then request a refund and they simply offer you discounts to keep the product. I have sent them over 35 messages and each time a different excuse. They are now saying there is a stop been placed on refunds via PayPal, so I have filed a case with PayPal and I’m leaving this review to warn others DO NOT BUY - SCAM. I won’t be fobbed off and I will get my refund, but it may take some time. Please check that a subscription hasn’t automatically been set up as even more money will be lost. AVOID!! I have received and written over 35 emails to this company, but yet they claim they don’t have my order number? Absolutely unbelievable. I’ve sent my order number to them, but no response despite what they have written below. I will not give up and I will ensure that others don’t lose their money either. I’ve now reported them to Trading Standards. Enough is enough!

29 August 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Vicki,

Thank you for taking the time to bring your concerns to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.

Our support team has reached out to you via email in hopes of addressing your concerns. Please check your inbox, as well as your spam or junk folder, for their message.

If you haven’t received our email, please contact us directly at customercare@lulutox.com so our team can assist you right away.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

It’s work well

It’s work well, but you have also be careful what you are eating.

2 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Que,

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your feedback and are delighted to know that Lulutox has been a welcome addition to your wellness routine.

We also appreciate your thoughtful approach to maintaining balanced everyday habits alongside your routine.

Should you have any other feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We’ll always be happy to assist you!

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

I’m not as consistent drinking it…great taste

I’m not as consistent drinking it everyday but I do really enjoy the taste. But I do need to up my game on consistency

1 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Sheilal,

Thank you for sharing your experience with us! We’re so pleased to hear that you’re enjoying the taste of Lulutox.

Finding a routine that works for you can take a little time, so we appreciate you keeping Lulutox as part of your wellness journey. If you have any questions or additional feedback, please reach out to our support team at customercare@lulutox.com. We’ll be happy to assist you.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

The teas and the tastes

The teas and the tastes

2 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Stephen,

Thank you for taking the time to share your feedback with us! We’re delighted to know you’re enjoying our teas and their taste. Your support truly means a lot to the Lulutox team.

If you have any other feedback or questions, please feel free to contact our support team at customercare@lulutox.com. We’ll be glad to assist you.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

A really enjoyable satisfying drink…

A really enjoyable satisfying drink gives me more energy and motivation in my twilight years.my cravings for sugar and alcohol which were bad habits,I have lost weight and my skin has improved. I don’t drink any other tea now

2 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Patricia,

Thank you so much for taking the time to share your wonderful feedback with us! We’re delighted to hear how much you enjoy Lulutox and that it has become a regular part of your daily wellness routine.

It means a great deal to our team to know that you’re enjoying your experience with the tea and have chosen to make it your go-to brew.

If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@lulutox.com. We’ll always be happy to assist you.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

I would NOT rate this company at all

I would NOT rate this company at all. This company is a disgrace first of all they added products on to my order without me realising. Also signed me up for repeat payments that i certainly didnt want. Now I am trying to get a refund after posting back the package weeks ago and they really are giving me the run around. STAY CLEAR OF THIS COMPANY, DEFINITELY THE WORST I HAVE EVER DEALT WITH ON LINE.

7 August 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Norma,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d like the opportunity to assist you further.

We previously requested some additional order details through Trustpilot so we could better understand your concerns and look into the matter, but unfortunately, we haven’t received the requested information yet.

Please reach out to our support team at customercare@lulutox.com with your order details so we can locate your purchase and provide further assistance.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

BEWARE!! Illegal auto subscription without permission or knowledge!

BEWARE!! Atrocious! Illegal auto subscription/further shipments without my knowledge or permission!!
I cancelled the subscription(they cancelled it and confirmed it was) that I never signed up to in the first place…..only for them a month or so later to RE-INSTALL my cancelled subscription and TAKE MY MONEY out of my bank account!! It was absolute hell communicating with them - it took MANY emails, speaking to lots of different people, only to - eventually - be told that “cancellation didn’t affect existing orders” and a refund was not automatic - and NEVER CAME! I had to claim it back via my bank!! It seems from other’s reviews that I am not the only one who has been scammed!! The tea did taste nice and seemed to help just a little (not much) with the bloating, but I would not trust this Co or ever deal with them again - they committed THEFT by subscribing me without my permission, then after it was cancelled, re-instated the unwanted subscription just so they could look legit in taking my money, then refused outright to refund it - I just got told the same thing over and over - I was not due a refund! How are they getting away with this?! Lulotox - don’t even bother replying with your standard reply - you had PLENTY of chances to put it right - with the MANY emails I had to send you - but all you wanted was to try and sell me more at a reduced rate and continue to take my money - you should be sued and put out of business!!

15 July 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Maureen,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d like the opportunity to assist you further.

We previously requested some additional order details through Trustpilot so we could better understand your concerns and look into the matter, but unfortunately, we haven’t received the requested information yet.

Please reach out to our support team at customercare@lulutox.com with your order details so we can locate your purchase and provide further assistance.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Lulutox took 3 times amount ordered!

I thought I ordered 1 pack at £17.99 to see how it worked as I was shutting down a legend confirm order. So I did, then a second amount 34.99 was taken. I cancelled my card where the amount was pending and have the transaction on fraud. I wrote again to Lulutox they told me my second order I made first. I buy everything off the internet, that is rubbish. Now I must speak to my bank again. Getting through will take ALL day. I’m furious.

0 Satisfaction!

31 August 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Denise,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we truly appreciate your patience while our team looked into the matter for you.

It appears that our team was able to address your concern, and we hope the outcome was to your satisfaction. If there’s anything else we can assist you with, please don’t hesitate to reply to our most recent email or send us a new message at customercare@lulutox.com. We’ll be happy to help.

Warm regards,
Lulutox Team

Rated 3 out of 5 stars

Be careful of 3 monthly subscriptions within specials if it is not what you want when buying from Lulutox

Lulutox made a mistake by not canceling a 3 monthly subscription, but did rectify it after i did a review on Trustpilot

2 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Anneke,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we truly appreciate your patience while our team looked into the matter for you.

It appears that our team was able to address your concern, and we hope the outcome was to your satisfaction. If there’s anything else we can assist you with, please don’t hesitate to reply to our most recent email or send us a new message at customercare@lulutox.com. We’ll be happy to help.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

Tea tastes great,even without…

Tea tastes great,even without sweetener. Noticed better energy level within a few days. Worth trying to see if it's for you.

27 August 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Vicki,

Thank you so much for sharing your experience with us! We’re delighted to hear that you’re enjoying the taste of Lulutox and appreciate you making it part of your wellness routine.

Your feedback means a lot to our team. If you have any other comments or questions along the way, please feel free to reach out to us at customercare@lulutox.com. We’ll be happy to assist you.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Customer Service was great

Customer Service was great. I really thought I wouldn't like it and had made a mistake ordering it. It turned out the tea tastes a lot better than I expected and also helps me drink more hot water with lemon, which I need.

2 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Lauren,

Thank you so much for taking the time to share your experience with us! We’re delighted to hear that you’ve been enjoying Lulutox and had a positive experience with our customer service team.

We truly appreciate you giving us a try and making Lulutox part of your wellness routine. Should you have any other feedback or questions along the way, please feel free to reach out to our support team at customercare@lulutox.com. We’ll always be happy to assist.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Please don’t deal with this company

Please don’t deal with this company
Terrible experience with them
The only thing they are good at is stalling and giving you a load of excuses

1 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Dale,

Thank you for taking the time to bring your concerns to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.

Our support team previously sent you an email to help address your concerns, but regretfully, we haven’t received a response yet. Please check your inbox, including your spam or junk folder, and reply directly to our message so we can continue assisting you.

Alternatively, you’re welcome to contact us at customercare@lulutox.com, and our team will be happy to help.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Scam Scam Scam!

What a scam! My elderly mum thought she was buying £25 worth of tea only to receive the invoice by email adding another £49 to her order without her authorisation! She emailed straight back to cancel the order and was told she couldn’t as it had already been authorised. She received the order today and I’ve been trying to sort it out. She is so upset she now doesn’t want any of it

18 August 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello JAM,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d like the opportunity to assist you further.

We previously requested some additional order details through Trustpilot so we could better understand your concerns and look into the matter, but unfortunately, we haven’t received the requested information yet.

Please reach out to our support team at customercare@lulutox.com with your order details so we can locate your purchase and provide further assistance.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

PLEASE PLEASE PLEASE be aware

PLEASE PLEASE PLEASE be aware

Well what a nightmare, please be aware of this rip off company, I just received a email telling me my second order was on the way, !!!!!!’ I did not order anymore of this product only to find out they had taken £38 out of my account, how dare they, I sent them a email and also contacted my bank to block any more activity from this company, Lloyd’s bank were very good and refunded me the money.
This company however were not so easy to get answers from, such a rip off for some tea bags which doesn’t even work
PLEASE PLEASE be aware of this company before you order anything.

20 August 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Mrs Howick,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d like the opportunity to assist you further.

We previously requested some additional order details through Trustpilot so we could better understand your concerns and look into the matter, but unfortunately, we haven’t received the requested information yet.

Please reach out to our support team at customercare@lulutox.com with your order details so we can locate your purchase and provide further assistance.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

DON'T VISIT THEIR PAGE!!

DON'T VISIT THEIR PAGE!!! I initially visited the website after seeing what appeared to be a legitimate offer for they detox tea. I reviewed the information and customer reviews displayed on the website, which gave me the impression that this was a genuine and trustworthy promotion. I therefore proceeded with the purchase of special promotion of three bags of tea advertised with a 75% discount.However, the purchasing process became highly misleading once I proceeded to payment.
At the point where I expected to receive a clear confirmation of my purchase, the website instead presented me with an additional “special discounted promotion” and stated that my order was supposedly “not done yet.” This is extremely confusing and, in my view, creates the false impression that the original purchase has not yet been completed, when in fact an order has already been processed.
Furthermore, when attempting to decline or cancel these additional offers, I subsequently received an email confirming the original purchase. This is particularly concerning because the website presentation gave the impression that the order had not yet been completed.
I am also concerned that the pricing displayed for these additional “special discounted” products does not appear to correspond with the prices subsequently shown in the email summary of the purchase. This discrepancy is unacceptable and raises serious concerns about the transparency and accuracy of your pricing and checkout process.
The overall purchasing experience appears designed to pressure customers into accepting additional products while making it unnecessarily difficult to understand exactly what has been purchased and at what price. This is not a transparent or acceptable way to conduct an online transaction.
For the avoidance of doubt, I hereby request the following:
Immediate cancellation of my entire order.
A full refund of every amount charged to my payment method, including any additional products or promotional items that may have been added during the checkout process.
Written confirmation that the order has been cancelled and that no further charges will be made.
Confirmation that my payment details will not be used for any future transactions or recurring charges.
A clear explanation of why the checkout page stated that my order was “not done yet” when the purchase was subsequently confirmed by email.
A clear explanation of the discrepancy between the prices presented for the additional promotional products and the prices shown in the final purchase email.
I strongly urge your company to review this checkout process and stop using practices that can mislead customers about whether an order has been completed, what they are purchasing, and how much they are actually being charged.
I also find it particularly concerning that the same or comparable products are readily available through major marketplaces such as Amazon at lower prices, despite your website presenting these products through what appear to be significant “special” discounts. This makes the way these promotions are presented even more questionable from a consumer-transparency perspective.

1 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Erika

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we truly appreciate your patience while our team looked into the matter for you.

It appears that our team was able to address your concern, and we hope the outcome was to your satisfaction. If there’s anything else we can assist you with, please don’t hesitate to reply to our most recent email or send us a new message at customercare@lulutox.com. We’ll be happy to help.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

I love the taste of this tea

I love the taste of this tea. I have one cup every morning. I am seeing changes within myself. I no longer crash out at 5pm and my stomach has definitely went down

1 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Isla,

Thank you so much for sharing your wonderful feedback with us! We’re delighted to know that you’re enjoying Lulutox and have made a cup part of your morning wellness routine.

It means a lot to us to hear about your positive experience. We truly appreciate your support and hope you continue to enjoy your daily Lulutox ritual. If you ever have any questions or additional feedback, our support team will be happy to assist you at customercare@lulutox.com.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

I would not be able to purchase this…

I would not be able to purchase this tea if offers were not sent . The overall purchase and delivery of this product is easy and notifications of delivery helpful .

1 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Trudie,

Thank you for taking the time to share your feedback with us! We’re so pleased to hear that you appreciate our offers and have found the overall ordering and delivery experience convenient.

Your support truly means a lot to us, and we’re happy to have you as part of the Lulutox community. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@lulutox.com. We’ll be glad to assist you.

Warm regards,
Lulutox Team

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