Lulutox Reviews 

13,897
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 7,838 reviews, reviewers had a great experience with this company. Customers frequently praise the delicious flavor of the natural herbal tea and mention that it effectively helps reduce uncomfortable bloating while significantly boosting daily energy levels. Many everyday consumers warmly appreciate the remarkably fast shipping service and exceptionally helpful communication provided throughout the entire purchasing process. However, some people mentioned unexpected extra charges and unwanted subscription renewals automatically appearing after they successfully placed their initial orders. A few reviewers additionally reported experiencing significant difficulties when trying to cancel these recurring transactions or resolve billing issues with customer support agents.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it has a pleasant, refreshing taste and helps... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the delicious taste and... See more

Order

Clients share ambiguous opinions on order experiences, as many reviewers praised the quick delivery, easy... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick shipping, helpful... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers praise helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This cleansing tea is something I have never tried before. Experiencing a huge bloating problem for the first time ever, I decided to try it after seeing it advertised. It has helped, though not quite... See more

Company replied

Rated 4 out of 5 stars

Lots of Communication throughout buying process and aftercare. Only been taking for 2 weeks so haven’t noticed any differences yet, but the ingredients are all good so will persevere. They did take lo... See more

Company replied

Rated 4 out of 5 stars

Communication after the order was placed was great. The tea tastes great, hot or cold. I haven't noticed a difference yet with regards to bloating or increased energy levels but I've only just start... See more

Company replied

Rated 5 out of 5 stars

I was a bit sceptical when I ordered but having taking them for almost a month I am now seeing changes. I have more energy that lasts throughout the day, no more mid afternoon crashes. The urge to sna... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

Lulutox Detox tea is a finely crafted premium blend, featuring a delightful peach flavor. This special tea combines a harmonious blend of potent ingredients, long revered in holistic medicine for their capacity to enhance overall well-being. Matcha Green Tea: Recognized for its rich antioxidant content, Matcha Green Tea gently boosts energy levels while sharpening mental clarity and focus. It also supports metabolism and detoxification, contributing to an invigorated sense of vitality. Yerba Mate: Hailing from South America, Yerba Mate offers a natural source of caffeine that delivers sustained energy without the typical jitteriness. Renowned for its potential to enhance mental alertness and physical endurance, Yerba Mate is a valuable addition to your daily routine. Hibiscus: Bursting with vitamins, minerals, and antioxidants, Hibiscus not only adds a floral note to the blend but also aids digestion and fortifies the immune system. Its reputation for potentially reducing blood pressure and promoting heart health makes it a cherished ingredient. Indulge in the soothing peachy flavor of Lulutox Detox tea, as it gently supports your journey towards a more balanced and vibrant lifestyle. With each sip, you're taking a step toward a robust and rejuvenated you. IMPORTANT NOTE: Our product is designed to enhance your well-being and vitality, and it's not intended to diagnose, treat, cure, or prevent any particular disease or condition. If you're currently taking prescription medication, expecting a new addition to your family, or nursing, we recommend having a cheerful chat with your healthcare provider before indulging in this delightful brew. Please remember that individual experiences may vary, and this wonderful infusion is recommended for adults who can enjoy the benefits of its plant-based caffeine content.


Contact info

3.9

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(13,897)

9,358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After using the tea for three weeks

After using the tea for three weeks, I’m starting to feel a soothing sensation in my stomach—no bloating—and since I sometimes struggle with sleep, it seems to have improved as well.

11 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Lena,

Thank you for taking the time to share your experience with Lulutox! We’re delighted to know that you’re enjoying the tea and appreciate you making it part of your wellness routine over the past few weeks.

We truly value your feedback. If you have any questions or would like to share more about your experience as you continue using Lulutox, please contact our support team at customercare@lulutox.com. We’ll be happy to assist you.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

This company it’s not honest at all keep away from them

This company it’s not honest at all. First of all I have ordered a tea for me to try out then I noticed they have been taken further money from my acc for subscription that I hadn’t authorised. Secondly the tea it’s not do what they say it does . After using it for a month no changes at all. By then they send out 2nd pack . I tryed to cancel it and they said can not be cancelled but when you receive it return it. After 3 emails I managed to to cancel the subscription . Return it’s a nightmare they said first I can’t not get refunded although they say in adds full refund back with in 30 days. Then they agreed for me to return it . The yea it’s came from uk warehouse but they wanted me to send it back to USA . I don’t understand why can’t send it back to Uk. Postage’s to USA was £13.50 to send back , where in uk would been £3.99 . They done that for you to loose money and for them to resell the tea and maximise profits . There thieves, liers and dishonest company making money out of peoples misery in my case disabled. Please stay away from them 1 star I gave them it’s too much for them . I have emailed them again and still haven’t responded

10 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Georgina,

Thank you for your patience while our team looked into your concerns. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.

It appears that our support team was able to address your concern, and we hope everything was resolved to your satisfaction. If there’s anything else we can help you with, please feel free to reply to our most recent email or contact us at customercare@lulutox.com. We’ll be happy to assist.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Do not deal with this company

Do not deal with this company. When you make a purchase they add you to a subscription and then send out further supplies, unrequested and charge you through your card. They don’t ask they just charge your card and keep sending. Don’t deal with them.

11 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Bernard,

Thank you for bringing your concerns to our attention. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist you.

Our support team has reached out to you via email to help address your concerns. Please check your inbox, as well as your spam or junk folder, for their message. If you haven’t received it, please contact us directly at customercare@lulutox.com so our team can assist you right away.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

I look forward to making my Lulutox tea…

I look forward to making my Lulutox tea each morning. It's very tasty!

9 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello D Sheffield,

Thank you so much for sharing your lovely feedback with us! We’re delighted to know that Lulutox has become an enjoyable part of your morning routine.

We truly appreciate you taking the time to share your experience. Should you have any other feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We’ll be more than happy to assist you.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

lovely taste

great communication and explanation of products. Tastes great and continued communication is nice to see.

10 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Aline,

Thank you for taking the time to share such kind feedback! We’re so pleased to hear that you’ve had a positive experience with our communication and that you’re enjoying Lulutox as part of your wellness routine.

Keeping our customers informed and supported is very important to us, and we truly appreciate hearing from you. If you ever have any additional feedback or questions, please reach out to our support team at customercare@lulutox.com. We’ll be happy to assist.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

They make customers life difficult

They make customers life difficult. By mistake I order something that I do not want they still send it to me now I want to return it and I need the approval of them to do it. I do not understand. Im trying to return this for 2 days and still have not hear from them how and where to do it even though I have to pay for the return,
Customer service is the worse and I hope the tea that I got is not as bad.

7 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Claudia,

Thank you for taking the time to share your concerns with us. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist.

Our support team previously sent you an email to help address your concerns, but regretfully, we haven’t received a response yet. Please check your inbox, including your spam or junk folder, and reply directly to our message so we can continue assisting you.

Alternatively, you’re always welcome to reach us at customercare@lulutox.com, and our team will be glad to help.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Cancel subscription

This is a pleasant herbal tea, but the company are an absolute nightmare.
I want to cancel my subscription, easy NOT, 30 emails back and forth, same old crap, we'll give you a discount, i dont want a bloody discount, I want to cancel, then you get, oh I cant cancel your discount due to a technical error. What a load of crap.🤬 Dont touch this company with a barge pole.

10 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Jan,

Thank you for taking the time to share your concerns with us. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist.

Our support team previously sent you an email to help address your concerns, but regretfully, we haven’t received a response yet. Please check your inbox, including your spam or junk folder, and reply directly to our message so we can continue assisting you.

Alternatively, you’re always welcome to reach us at customercare@lulutox.com, and our team will be glad to help.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

weight management

I'm hoping that this will help me with weight management. No change yet, but it is early days. I enjoy the flavour of the tea.

10 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Sharon,

Thank you for sharing your experience with us! We’re happy to hear that you’re enjoying Lulutox and appreciate you making it part of your routine.

We hope you continue to enjoy your daily cup as part of your overall wellness journey. If you have any questions or additional feedback along the way, our support team at customercare@lulutox.com will be glad to assist.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

I am writing to cancel out a unhappy…

I am writing to cancel out a unhappy review I wrote a couple of weeks ago.
I had an issue recently with double ordering by mistake and 2 payments taken out of my bank which I didnt think I had actually confirmed payment.. I got in touch immediately to be told the order couldn't be cancelled and I was to return once received which I thought was just a total nuisance however, I have today been told to expect 50% refund and to keep both orders when they arrive. So very pleased with the outcome it has taken a bit of time but at least shows the company do care and I will continue to use and happy to now give 5 stars.

2 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Corinne,

Thank you so much for taking the time to update your review and share your experience with us. We truly appreciate your patience throughout the process, and we’re delighted to know that you’re pleased with the support you received.

Your kind words and continued trust in Lulutox mean a great deal to our team. If you ever have any further feedback or questions, please don’t hesitate to contact us at customercare@lulutox.com. We’ll always be happy to assist.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Detox tea

Detox tea: Great product. Great customer service. Accurate advertising.

10 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Al,

Thank you for sharing your wonderful feedback with us! We’re so pleased to know you’ve had a positive experience with Lulutox and our customer care team. Your support and kind words are truly appreciated.

Should you have any other feedback or questions, please feel free to contact our support team at customercare@lulutox.com. We’ll be glad to assist you anytime.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Email's I received asking how i was…

Email's I received asking how i was doing
Just that contact kept you going
Didn't like flavour at first but quite enjoy it now
Hopefully I can lose some weight

10 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Veronica,

Thank you for taking the time to share your feedback with us! We’re delighted that our regular check-ins have helped you feel supported along the way and that you’ve come to enjoy Lulutox as part of your routine.

We truly appreciate having you on your wellness journey with us. If you have any questions or would like to share more feedback, our support team at customercare@lulutox.com will always be happy to assist.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Avoid Avoid Avoid like most reviews was…

Avoid Avoid Avoid like most reviews was conned into a subscription which i never agreed to and found it near impossible to cancel. Order after order arriving and payments taken from my account..just a scam and avoid at all costs

9 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Lesley,

Thank you for taking the time to share your concerns with us. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist.

Our support team previously sent you an email to help address your concerns, but regretfully, we haven’t received a response yet. Please check your inbox, including your spam or junk folder, and reply directly to our message so we can continue assisting you.

Alternatively, you’re always welcome to reach us at customercare@lulutox.com, and our team will be glad to help.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

AVOID AVOID AVOID AVOID you will be sent product…

AVOID AVOID you will be sent product you did not agree to e.g buy 1 get 1 free! Sent 4 charged more! Ref 7520407. Sent and charged for further 2 even though I Insisted that I DO NOT REQUIRE NOR NEED THEM. DiD NOT WORK FOR ME AND DO NOT APPRECIATE COUNTLESS EMAILS NONE CONFIRMING CANCELLATION AS IS MY RIGHT DO DO UNDER CONSUMER RIGHTS ACT. They are avoiding what ia a SIMPLE request to Cancel Subscription. Another day of recieving useless emails requesting more information even though they are in possession of my personal and order details obviously an automatic reply as.per other customers. JUST CANCEL SUBSCRIPTION SHOULD NOT BE SO DIFFICULT AS PER CONSUMER RIGHTS STATES.

8 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello customer,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we truly appreciate your patience while our team looked into your concerns.

It appears our team was able to address the matter, and we hope the assistance provided was helpful and to your satisfaction. If there’s anything else we can do for you, please don’t hesitate to reply to our most recent email or send us a new message at customercare@lulutox.com. We’ll be happy to assist.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

I received my original order a while…

I received my original order a while ago but today I have received a further delivery of one packet of teabags and am concerned. I emailed them after my original delivery because they had used the word subscription
They emailed me saying it was only a one off shipment so I am concerned.

9 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Jennifer,

Thank you for taking the time to share your concerns with us. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate the opportunity to assist.

Our support team previously sent you an email to help address your concerns, but regretfully, we haven’t received a response yet. Please check your inbox, including your spam or junk folder, and reply directly to our message so we can continue assisting you.

Alternatively, you’re always welcome to reach us at customercare@lulutox.com, and our team will be glad to help.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Easy to use

Easy to use. Quality product.

22 August 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Dale,

Thank you so much for taking the time to share your positive feedback with us! We’re delighted to know that you’ve had a great experience with Lulutox, and we truly appreciate your support.

If you have any other feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We’ll always be happy to assist you!

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

The product is good and and the…

The product is good and and the customer communication is very good. Easy to set up for subscription of teas to be sent every 3 months.

8 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Ms Emma,

Thank you for taking the time to share your kind feedback with us! We’re delighted to know you’ve had a positive experience with both Lulutox and our customer communication. We also appreciate hearing that you found the subscription setup simple and convenient.

If you ever have any questions about your subscription or would like to share more feedback, please feel free to contact our support team at customercare@lulutox.com. We’re always happy to help!

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Easy to order arrived on time and of…

Easy to order arrived on time and of course it tastes great thank you.

1 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Stephanie,

Thank you for sharing your lovely feedback with us! We’re so pleased to hear that you had a positive experience from ordering through to enjoying your Lulutox tea. Your support truly means a lot to our team!

If you have any other feedback or questions, please feel free to reach out to our support team at customercare@lulutox.com. We’ll be happy to assist you anytime.

Warm regards,
Lulutox Team

Rated 1 out of 5 stars

Dont order thinking you are getting 1 box the sight cycles you up to 4 BOXES.

The way the sight is set out it is extremely easy to order the wrong package of products also extremely difficult to stop a transaction made in error. The bank won't stop it and it seems to be impossible to use the on site refund policy as it just cycles back to the beginning. Ifvthis is an error or deliberate policy it is impossible to say.You will not get your money back. You will eventually get the product. Although mine turned up in broken packaging with crushed boxes.

13 August 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello customer,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about any inconvenience you might have experienced, and we’d like the opportunity to assist you further.

We previously requested some additional order details through Trustpilot so we could better understand your concerns and help improve your experience. Unfortunately, we haven’t received the requested information yet.

Please reach out to our support team at customercare@lulutox.com with your order details so we can look into your concerns and provide further assistance. We’ll be glad to help.

Warm regards,
Lulutox Team

Rated 5 out of 5 stars

Lulutox detox tea

The flavour is very natural and it helped with bloating and energy levels

8 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Lee,

Thank you for taking the time to share your experience with Lulutox! We’re delighted to know you’re enjoying the natural flavour and that the tea has been a positive addition to your wellness routine.

We truly appreciate your support. If you have any other feedback or questions about Lulutox, please feel free to contact our support team at customercare@lulutox.com. We’ll be glad to assist you.

Warm regards,
Lulutox Team

Rated 4 out of 5 stars

UPDATED - NOW RESOLVED - I did not subscribe for repeat orders

An update on my initial review. I have now received a full refund and finally had my subscription cancelled. Although this was unnecessarily stressful it has now been resolved.

I did not subscribe for repeat orders. This company fails to assist with cancellation of deliveries. Just offering suspending orders or other incentives to stay. They instruct you to cancel using the website, which does not give an option to cancel. They then say they cannot assist with this On my behalf. They take payment from bank without permission. I have no option but to report to this fraudulent actions to the authorities. DO NOT PURCHASE FROM THIS COMPANY

7 September 2026
Unprompted review
Lulutox logo

Reply from Lulutox

Hello Mrs Jennifer,

Thank you for your patience while our team looked into your concern. We’re sorry to hear about any inconvenience you might have experienced, and we appreciate you giving us the opportunity to assist.

It appears that our team has been able to address your concern, and we hope the outcome was satisfactory. If there’s anything else we can help you with, please feel free to reply to our most recent email or reach out to us at customercare@lulutox.com. We’ll be happy to assist

Warm regards,
Lulutox Team

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