Ordered very nice looking silk face masks on 13 August. Was promised via an email that went out to 20 other people - on an OPEN email list, NOT BCC'd - that my order would be shipped on 16 August. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I m in love with LUJOBOX. Products are really awesome, i get luxury cosmetics in this box, products are organic... Will recommend my friends and family also. # highly Satisfied
Experience with lujobox was very good. Team was extremely helpful n resolved any queries that I had. My relatives received gifts on time .. thank you team
Company replied
Product is very good because it has no chemical including in it..
Company details
Written by the company
Luxury Beauty Box Subscription. Lujo (Lu-ho), a word from the most exotic language, Spanish; a word that defines the essence of our brand – Luxury. With a wide range of makeup, hair, bath and beauty products, Lujobox subscription is apt for any one of you gorgeous souls who love luxurious surprises.
Contact info
109, Sector 28, Gurugram, 122002, Gurugram, India
- 9870383863
- Nitin@lujobox.com
- lujobox.com
No coms, no product, no refund.
Ordered very nice looking silk face masks on 13 August. Was promised via an email that went out to 20 other people - on an OPEN email list, NOT BCC'd - that my order would be shipped on 16 August. It's 23 September, and still no email with shipping information, or product.
"We’re reaching out to let you know that due to high order volumes from our sale, we are currently experiencing significant delays in our warehouse and your order(s) will take longer than usual to ship out. Your order(s) is currently being processed and you can expect your order(s) to ship by 16/08/21." VERY disappointed with this company and experience.
23 September 2021
Unprompted review
This is the worst experience I have…bad service
This is the worst experience I have had, all the products I received came Without the outer packaging, so I did not know what are the expiry dates of these products, I need to know the expiry dates of any product that I would put on my face, I would give a rating of 2/10 for this order.And most importantly I have tried to reach out to Lujo box regarding this issue and nobody has responded back to me.
24 May 2021
Very unhappy with this product cheap is…
Very unhappy with this product cheap is cheap I took one serum but it came as a water ...
30 April 2021
The service is up to mark and on time
The service is up to mark and on time. Products are amazing. Got my pre birthday gift before a week.
31 March 2021
Service is Excellent
6 March 2021
I m in love with LUJOBOX
I m in love with LUJOBOX. Products are really awesome, i get luxury cosmetics in this box, products are organic... Will recommend my friends and family also.
# highly Satisfied
1 March 2021
This is a great product.
22 February 2021
You delivered it before time
20 February 2021
bottle was half empty
16 February 2021
All the products are awsom ..I just…
All the products are awsom ..I just loved it. Thanks for everything.
15 February 2021
I am really liked this Lujo Box…
I am really liked this Lujo Box product.. this face mask is outstanding and amazing
15 February 2021
I love the product of lujobox.
13 February 2021
Reply from LujoBox - Luxury Beauty Box Subscription
Thank you :)
Worth buying
I recieved the product on time and in a very good condition . Very much happy with the service
5 February 2021
Reply from LujoBox - Luxury Beauty Box Subscription
Thank you :)
Reply from LujoBox - Luxury Beauty Box Subscription
Thank you :)
Nice products and pls do some economic…
Nice products and pls do some economic range also
4 February 2021
Reply from LujoBox - Luxury Beauty Box Subscription
Thank you :)
The product is very good
The product is very good. I am using since a week they are very useful to my skin.
3 February 2021
Reply from LujoBox - Luxury Beauty Box Subscription
Thank you :)
Experience with lujobox was very good
Experience with lujobox was very good. Team was extremely helpful n resolved any queries that I had. My relatives received gifts on time .. thank you team
30 January 2021
Reply from LujoBox - Luxury Beauty Box Subscription
Thank you :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.