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Lugpal Reviews 

2
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TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(2)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I have not received my item but I…

I have not received my item but I received a survey to see how they did. Seems like the left hand does not know why the right hand is doing. Poor service.

31 July 2026
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Reply from Lugpal

Thank you for your feedback, and we're sorry for the confusion.

We only recently started using Trustpilot and weren't aware that review invitations were being sent out so soon after an order was placed. Thank you for bringing this to our attention. We'll adjust the timing to help prevent this from happening in the future.

lugpal

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