Luel Reviews 

Site is legit but there is some issues.

POSITIVE:
Yes, they pay. I have withdraw without any problem to my bank account.
No fees if you use Stripe with USA bank account.

NEGATIVE:
Right now there are no new tasks to contribute. So, no incomes atm.
Reviewers sometimes mark original content sent as "not original". So, that's not paid.

I submitted original content (not AI-generated) and was paid, but I can’t withdraw since the minimum is $5 and I don’t have enough. I waited for a new task, then I was unexpectedly banned. I believe they may have sold my content and earned the money, while I received nothing as the submitter.

Great concept, good and valuable to incorporate into daily life.

Original experience: Completed 61 voice recording tasks. Task listing promised 50 cents per approved submission with instant payment upon approval. Dashboard showed $0.00 across the board. Support didn't respond. When I escalated to the founders, co-founder Inigo blamed Stripe for payout delays. My payout method is Venmo. He cited a processor that has nothing to do with my transaction.

I was then passed to someone named Chiara who sent boilerplate responses addressing nothing I raised. After I verified my identity on Trustpilot, 60 of my submissions were bulk-rejected the same day for "quality" with no specific feedback on a single one. I captured the platform's network data. There is no database field for rejection reasons. The quality review process they described is not possible on their own infrastructure.

The TOS grants Luel perpetual, worldwide, exclusive, transferable, sublicensable rights to your voice, likeness, and biometric data. You cannot see these terms while logged in doing work. The TOS was dated the same day I disputed payment.

After five emails in which Inigo addressed zero of five specific factual issues I raised, I stopped. I walked away.

Then I logged back in. My account had been reset. Sign-up date showed the current day. Every recording gone. Every submission erased. Sixty-one tasks, the $0.00 payout history, the rejection records, all of it wiped. Like I was never there.

I let that go too.

Then Luel flagged my Trustpilot review as defamatory. A review containing nothing but facts documented in their own email correspondence, platform data, and TOS. They had four emails to dispute any claim I made. They disputed nothing. Then they tried to have the review removed.

That is the company you're considering working for. They collect your biometric voice data under terms they hide from you, they don't pay, they bulk-reject your work without explanation when you complain, they delete your account when you document it, and they flag your review as defamatory when you tell other people about it.

Screenshot everything. Read their terms before you record a single word. Your voice is worth more than fifty cents and a company that retaliates against honest reviews.

They are not paying anymore, and are rejecting submission repeatedly with no reason. They don’t offer any real solutions, and the support team never responds.

not paying anymore its been 5 days and its rejecting submission repeatedly with unreasonable.

They don’t fix the many problems the platform has when trying to complete tasks. You can spend half an hour recording something, and when you finally try to submit it, it never processes and nothing gets sent. The session interface constantly freezes as well. They don’t offer any real solutions, and the support team never responds.

The paired audio tasks aren't working, i wasted hours of work only for an AI to fail and detect that no one spoke the requested language (???). I work on other platforms and none of them have this bug

They did not pay me. They said that I violated any rules. My contributions to them were original but they labeled it as AI created and unoriginal content. They suddenly banned me. When I asked if they have evidence or proof, they did not show anything.

Great experience, fun projects and really simple to use.

its the worst, my account was ban, even i didn't do wrong.

at first I thought it was ok, I already earned from my approved videos. but when I tried their other task, they banned me even if I'm not using any ai or what. they don't even have a warning to not to do that task. And their support? they were so unfriendly, and not accommodating! working for them is not good! we even did a task but it was not reviewed! I recommend to not work for this! Worst Ai agent or company whatever, worst! esp on their support team!

They immediately banned my account after requesting payout due to "not original content" even though it was my own voice

Luel is ugly, they suddenly banned accounts with out violating the rules.

I'm writing this review about the payment and about the admin in discord community attitude.

I've been waiting for my payment for 6 days. in luel site it says wise paid but I didn't received any. and about the admin in discord she's so mean. her username is "milkteaah". she's been banning everyone who question's her. I hope you take action.

Dear Luel Team,
I am writing to formally raise a concern regarding the conduct of one of your administrators, “Milkteaah,” within your Discord community.
There have been multiple instances where contributors experienced interactions that felt unnecessarily harsh, particularly when raising questions or seeking clarification about the platform. While moderation is important, the current approach appears to lean toward quickly removing or kicking members who express concerns or feedback, rather than addressing them through open and constructive discussion.
This has created an environment where contributors may feel hesitant to engage, ask questions, or provide honest input. A community thrives on respectful dialogue, and when members feel they might be removed simply for questioning or trying to understand aspects of the platform, it can negatively impact trust and long-term participation.
I respectfully suggest reviewing moderation practices within the Discord server to ensure that communication remains fair, transparent, and welcoming. Encouraging a more balanced approach—where feedback is acknowledged and discussed rather than dismissed—could greatly improve the experience for contributors.
Thank you for taking the time to consider this concern. I hope it can help support a more positive and inclusive environment for your community.

They suspended my account in wrong reason..the admin name milktea is bad he kick the member no reason

I’m sharing this feedback based on my experience as a recorder on Luel.

There are serious issues with how moderators and reviewers handle the community. Instead of listening to valid concerns, some moderators respond in a way that feels dismissive and unprofessional. Recorders deserve respect, especially since we are part of the platform’s workforce.

Another major concern is the script validation process. Many users are being banned or suspended due to “script mismatch,” even when the issue comes from unclear or non-exclusive language instructions. Not everyone is fluent in multiple languages, so scripts should be clearly assigned per language (e.g., Tagalog-only tasks for Tagalog speakers).

The payment process also needs improvement. Delays or lack of instant payouts can discourage contributors, especially when there are many alternative platforms offering similar work.

I hope Luel takes this feedback seriously and improves moderation, communication, and system clarity. These changes would greatly improve trust and retention within the community.