I don't know who this company are but they tell me I signed up for something that I didn't and have been taking almost £80 per month via my credit card. They said it was for discounts, yet just chec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was indeed a great experience. The transaction went smoothly and assisted promptly by Emily. I have received the support that I needed during our conversation. Thank you! Keep it up! 👏👏
I am pleased to say that Diamond from luckypenshop has contacted me and has promised to review amounts deducted. 20250105 - Still waiting for Refund promised??
Luckypenshop is great. There were a few things I didn't understand with the membership but thanks to Eugene and the costumer service now I finally do.
3.9
Great
144 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good
I had an issue, so i contacted the customer service and they were really helpful and explained everything in detail.
17 July 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.