Patrickspins 🏅 #1 UK Reviews 

third request for the same bank statement, this time as i was trying to leave the house. no word on what was wrong with the other 2, just upload it again before the cashout moves

the lobby says NEW next to games that have been there since february, and the row for new releases has not moved in five weeks. i went back through my own history to be sure of it.

came in off a late shift to find the £110 payout had been cancelled and put back in the balance because a document had expired. first i knew of it was the balance being wrong.

so the cashback came in at £2.40 on a week where i had lost about £90, which works out nowhere near the 10% on the promo page... asked for the calculation and got a paragraph about qualifying losses that did not explain it.

app runs fine and the games load quickly on it. the promotions section is where it falls over, because the terms links open a blank page on android, so i claimed a £40 bonus without ever seeing the 45x wagering figure.

quick to answer, i will say that. asked why my bonus balance dropped by £18 overnight. first answer, a game exclusion. second answer, a max stake breach. third answer, that the first two were wrong and it was a system correction.

i did not know clearing the cache was something you had to do on a gambling site. the lobby would not load at all until support told me to, and nothing on screen suggested that.

i put in £25 thinking the bonus doubled what i could play with. it did, but the wagering was 40x on the whole lot, which is £2,000 of spins, and i only worked that out three days in when the counter had barely moved off zero.

six days on a £200 payout and the chat keeps telling me it is with the payments team! same line tuesday, same line friday, and the account page has not moved an inch since

i had no idea the site would log me out for being idle. left the tab open while making dinner, came back, and the game had gone, the session had ended, and i had to verify the login with a code again.

raised it from the phone about a deposit that never landed, got told to attach a bank screenshot, and the app has no way to attach anything at all to a chat, only the desktop does

the KYC itself is quick enough once it starts, i will grant them that. finding out it had started at all took 2 chats and 4 days, because the account page shows nothing about verification on it

the provider filter lists eleven studios. six of them return nothing at all when you select them, and one returns games from a completely different studio than the one actually picked.

the slots themselves run smoothly, no argument there. the account pages are the problem, because the balance at the top and the figure in the cashier disagreed by £12 for an hour.

deposited £40 for the match bonus on the friday.
bonus never credited.
chat said the code has to go in before the deposit, which the offer page does not mention anywhere.

the request for a utility bill came through at 11 at night while i was locking up, and the withdrawal it was blocking had been pending since the friday before with nothing on the account to say why.

i did not realise the game from the search and the game from the tile can be different versions of the same slot. the one from the tile had a lower max stake and no feature buy, and nothing explains why there are two

clicked into four slots looking for a feature buy and every one took about eleven seconds to load, then two of them dropped me back to the lobby and the third would not open at all

requested £80 on the 3rd, document request on the 5th, sent it inside the hour, passed on the 9th. 6 days of nothing with no KYC status showing anywhere on the account page.

partial payouts are the thing nobody mentions. asked for £300, got £150 on the friday and the rest on the wednesday after... no email either time, just two amounts turning up about a week apart