Luckinwish Reviews 

2,071
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently not receiving confirmation, dispatch notices, or the items themselves. Products often arrived not as advertised, were of poor quality, or were incorrect. Reviewers consistently struggled with the company's communication, noting a lack of response to emails. Delivery services were often unreliable, with items taking a long time to arrive, and obtaining refunds proved challenging. However, some customers noted that despite delays, their orders eventually arrived. A few also found certain products surprisingly satisfactory or useful, even with other concerns.

What people talk about most

Order

Consumers report significant dissatisfaction with their orders, frequently experiencing long delays and... See more

Product

Customers had negative experiences with product quality, frequently reporting that items were not as... See more

Response time

Users describe negative interactions with response times, with many reviewers reporting a complete lack of... See more

Delivery service

Clients express significant dissatisfaction with the delivery service, frequently reporting that ordered... See more

Refund

Reviewers express significant dissatisfaction regarding refunds, often reporting that the company takes money... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could leave a minus 0 reviewe I would. I ordered a bathroom product but cancelled it immediately, within 1 hour as realised it would not be suitable. I had an acknowledgement of cancellation and... See more

Company replied

Rated 1 out of 5 stars

Terrible Ordered a web shooter, Weeks later, no dispatch notice or tracking number. Tried emailing numerous times, not even a reply. Luckily paid through PayPal and they eventually retrieved my mon... See more

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.6

All reviews

(2,071)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wish I had looked on here before ordering- SCAMMERS!!!

Wish I had looked on here before ordering- SCAMMERS!!! No reply to emails, no dispatch, no delivery, nothing. Just googled them and then looked on here, they are a bogus company, scammers. Put a dispute in for my money back! DO NOT BUY FROM THEM! Disgusting company.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

Ordered flying birds for cats £32 and got cheap stuffed birds that didn't fly.
Just cheap soft toys badly made with feathers falling out.
Avoid at all cost!!!!!!!
Changed company names many times.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM, THEY DON’T REFUND LIKE THEY PROMISE. I ordered herbal diffusers that are meant to work like vapes, but they don’t once you receive product. They do not produce vapour at all like in ad.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy from this rip off company

Don’t buy from this rip off company! I ordered the flying bird cat toy and not only does it not work, the product is flimsy and the inside machine part fell apart when trying to look at why it wasn’t working. I’ve been in touch with no refund no reply. Don’t bother with is fake company.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Ordered goods from them received acknowledgement of the order but nothing since which was 7 days ago.
They ignore and do not answer emails, and you cannot contact them by phone.
I will ask my bank to,do a charge back to get my money back.
Do not order from them it is a complete con.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Always check reviews first. I didn’t!!

As with all the other reviews a total scam. Bought an item four months ago and still waiting for it to arrive. Tried to contact the company but unsuccessfully. If I could give them no stars I would. It’s not about the money, it’s about the fact they are still trading as a legitimate company. As with many others I wish I’d read the reviews beforehand but it was a bit of an impulse buy.
Never again!

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Never buy anything from this company

Never buy anything from this company! My item/product never arrived, I gave it some time as I knew it was from overseas but it’s been a over 2 months now and I have no sign that it is going to get delivered or confirmation of delivery at all

As of reading the reviews this company is a total scam! Do not buy from them!

6 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS. Do yourselves a favour and DON'T BUY ANYTHING from this company. I ordered goods and paid for same over six weeks ago and have heard nothing since...tried emailing them numerous times and surprise surprise got no response from them. They should be taken off all platforms, public be warned, they are just thieves!

13 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY , customer service non existent , e mails ignored , item took weeks to arrive & when it did nothing like they showed . Cheap Chinese 💩 , £20 I might just have well have flushed down the toilet .
Forced to rate 1 star should be minus .

11 October 2025
Unprompted review

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