Lucked Out Laces Reviews 

150
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great concept totally transparent and open. Superb service from a 1 man band always available to answer any questions I’ve ever had

Company replied

Rated 5 out of 5 stars

Can’t speak highly enough about Lucked Out Laces! The competitions offer outstanding prizes with great odds. There are many raffle set ups out there but none comes close to them. The variety of prizes... See more

Company replied

Rated 5 out of 5 stars

Been using them since day 1, had a few breaks here and there but not a winner yet so clearly just giving them all to his mates!!! 😉 5 goes in the gold tonight. Hopefully I can break the L streak a... See more

Company replied

Rated 4 out of 5 stars

Honest review, at 1st I was skeptical about the site cause of the prices. Then I watch them every draw even I am not entering any. Then a shoe that of my interest came I tried to resist but who know... See more

Company details

  1. Shoe Store
  2. also in
  3. Clothing Store
  4. Streetwear Store

Written by the company

We offer customers the opportunity to win extremely limited and sold out sneakers. Customers can win incredibly expensive and classic silhouettes for a fraction of the retail and resale price. All customers have to to is select their size (if applicable) and how many tickets they would like to purchase. Entries must then be validated by answering a qualifying skill/knowledge based question. Winners are chosen live on our Instagram @luckedoutlaces. During the live stream a random ticket number is generated using Google’s random number generator. Winners are then contacted to confirm their identity and then sent their prize.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

150 reviews

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No recent history of asking for reviews

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4.7

All reviews

(150)

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Rated 5 out of 5 stars

Always open and honest

I’ve never had an issue with these guys and appreciate their openness. Gutted to have never won but that’s the fun in trying to win a highly popular sneaker!

18 September 2022
Unprompted review
Lucked Out Laces logo

Reply from Lucked Out Laces

It’s fantastic to hear you are enjoying what we do at Lucked Out Laces. Thank you so much for taking the time to leave a review, we very much appreciate it. We have everything crossed that you will get your first win with us very soon.

Rated 1 out of 5 stars

Be careful

Great idea in general, no doubt .I won a pair of Travis 1 Low OG , they arrived after 3 weeks. Upon opening the box, the pair had some serious flaws, therefore I immediately informed the company and asked for my pair to be replaced , as I cannot accept this one due to the issues and it kills the joy of the whole experience of winning. One of the laces was ripper, the right toebox was completely out of shape, excessive paint splashing on the sole and a small section of the toebox has a loose glue. The company rejected my request, as they don't accept returns (check their T&C carefully). The excuse was that they can't be sure that I'll return the same pair. They claimed that the pair was carefully inspected by them and they didn't find anything wrong with it. Upon mentioning The Consumer Right Act 2015, the subject gets ignored. I was just offered to get the money for my ticket back and some credit for future raffles. My personal advice to anyone - if you win a high value product, get the cash alternative and buy the pair yourself. 0 chances of getting the company to admit a mistake and take responsibility, no help at all. Also if you choose to get the pair instead of cash ,it's a long wait, not what's mentioned in their T&C as the pairs are not in physical stock.

3 September 2022
Unprompted review
Rated 1 out of 5 stars

Hopeless

I have entered so many times and never won. I feel like I am giving away money.

In response to lucked out laces response to my review:
I am not sure what records you are looking at, but I have entered more than two times, and I have purchased more than one ticket at a time.
I will take your advise, but I am not taking a break and coming back, I am completely leaving. Your raffle is not fun!! I have spent my money in thinking that I can win, but the joke is on me, because I will never win.

16 September 2022
Lucked Out Laces logo

Reply from Lucked Out Laces

Hello, thank you very much for leaving a review. We are extremely sad to hear that you haven’t enjoyed your experience with Lucked Out Laces. Unfortunately the nature of how our raffles work means that not everyone can win.

We like to make sure that our raffles are exciting and fun. Therefore we would certainly recommend to have a break from them if this is not the case in your experience. However, you stated that you have entered our raffles “many times”. Upon looking into this we can see that you have only entered our raffles twice since Lucked Out Laces began 2 years ago.

We appreciate you taking the time to write a review and hope you feel comfortable to continue with us in the future. We also understand if Lucked Out Laces is not for you.

Rated 1 out of 5 stars
Lucked Out Laces logo

Reply from Lucked Out Laces

Hi Daniel. We appreciate your feedback suggesting us to allow international participation in our raffles. Unfortunately at this moment in time we are legally unable to offer our raffles anywhere other than the UK. However, free tickets can still be rewarded via our social media and we have on record that you have received a substantial amount of free entries already.

Rated 5 out of 5 stars

Great service and experience

I've had an extremely positive experience from them. They went out of their way to help me, and were always courteous and willing to answer questions no matter how trivial. Prior to this I hadn't known about them for very long, but I can vouch that they are totally trustworthy and genuinely nice people, a pleasure to deal with. Thanks again.

1 August 2022
Lucked Out Laces logo

Reply from Lucked Out Laces

Thank you so much for your review about your positive experience with us. It’s great to hear you are enjoying our content. We are extremely grateful for your continued support.

Rated 5 out of 5 stars

Lucked Out Laces Review

Always transparent in the way they do their raffles.
Excellent odds and chances to win.
Great for sneakerheads 👟 👍🏿

29 July 2022
Lucked Out Laces logo

Reply from Lucked Out Laces

Transparency is one of our main priorities when it comes to our raffles. It’s great to hear that come across to our customers. Thank you so much for your kind review.

Rated 5 out of 5 stars

Won’t have to pay resale!

The team are super engaging and open to suggestions. Having been lucky enough to be a winner the pair came fairly quickly and were new and not fake. Have entered numerous raffles and certainly worth a go if you’ve missed out on shoes and refuse to pay resale values like me!

1 August 2022
Lucked Out Laces logo

Reply from Lucked Out Laces

Hi Dom, it’s fantastic to hear you are part of our ever growing winners list. Congratulations once again. We want to say a big thank you for your continued support and the positive review.

Rated 5 out of 5 stars

A great independent company

A great independent company , with a lot of these types of raffles floating around lucked out laces are the best , if there is ever an issue they help straight away , and with great odds too

1 September 2022
Lucked Out Laces logo

Reply from Lucked Out Laces

Hi Lewis. We are pleased to hear that your experience with us has been a positive one. Keeping our odds as good as possible is always at the front of our mind when we plan our raffles. Good luck in any future raffles.

Rated 5 out of 5 stars

Bagged my all time grail because of Lucked Out Laces

Lucked Out Laces are amazing. I’ve been lucky enough to win twice and have managed to get hold of one of my all time favourite trainers because of them. They’ve also managed to create a super friendly community of likeminded people and also regularly put on charity events as well.

7 September 2022
Lucked Out Laces logo

Reply from Lucked Out Laces

Wow, A double win! Congratulations! It’s awesome to hear that we are responsible for landing you your grails. After all that is the mission of Lucked Out Laces. Hopefully many more wins are coming your way in the future.

Rated 5 out of 5 stars

Amazing raffles.

Really love the different selection of trainers that you raffle. The prices are amazing, specially when you do them for 99p. Hoping to get a win soon. Keep up the great work!

7 September 2022
Lucked Out Laces logo

Reply from Lucked Out Laces

Thank you for your kind review, it’s always greatly appreciated. We do our best to keep our sneaker selection as diverse as possible to make sure we cover everyone’s tastes. Of course whenever we can offer a 99p raffle we absolutely will. It certainly keeps it fun. We wish you all the very best in raffles to come.

Rated 5 out of 5 stars

Reverse mocha

Entered into the Jordan 1low reverse mocha raffle. After winning the team where in touch and arranged delivery. Over the moon with them. Can't wait for more raffles.

7 September 2022
Rated 5 out of 5 stars

Fire

Absolutely legit Grail Raffle, giving a second chance for you what you wanted. Fair and clean process.

7 September 2022
Rated 5 out of 5 stars

Amazing place to find hard to find…

Amazing place to find hard to find trainers. Always has the best stuff to be won and at a very decent price. I've been luckily enough to win and the process was simple enough after with very friendly staff. Definitely recommend 👌

7 September 2022
Rated 5 out of 5 stars

Awesome Company

Such a good company. I've entered a couple raffles, not won yet but my wife has. Shoes were in perfect condition, sent quickly. They're really active on social media and regularly give away free tickets.

6 September 2022
Unprompted review
Rated 5 out of 5 stars

Honest and fair sneaker grail raffle

Honest and transparent sneaker raffle site. Very easy and secure to use site. Great community vibe too.
I've been lucky enough to win four times now - sneakers that were totally unattainable too!
Keep up the great work!

6 September 2022
Unprompted review

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