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Rated 1 out of 5 stars

Oh they pull you in with a couple wins you can withdraw then it’s a FRUSTRATING experience after that I deposited 5 times and got nothing not one bonus … rigged ! you get bonus’ in the beginning an... See more

Rated 5 out of 5 stars

Please my payment is pending have transactions withdrawaf to my bank account is no tell my account pending luck.com have winer £290,07.03 my send to engage bank no resive no time get help my if pendi... See more

Rated 1 out of 5 stars

Worst than crypto rug pulls !!! DO NOT USE THIS SITE IT'S NOT PAYING OUT. The withdrawals button is shut off ??? Plus selected bonus spin packages are not awarded plus you can't withdraw and even if... See more

Company replied

Rated 1 out of 5 stars

Downloaded this site was possibly the worst decision I've ever made. Should have read the reviews. They will allow unlimited deposits by debit card but when you attempt to withdraw apparently this... See more

Company replied

Company details

  1. Casino

Written by the company

ONLINE CASINO UK – PLAY TABLE GAMES & SLOTS AT LUCK.COM


Contact info

1.5

Bad

TrustScore 1.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Oh they pull you in with a couple wins…

Oh they pull you in with a couple wins you can withdraw then it’s a FRUSTRATING experience after that
I deposited 5 times and got nothing not one bonus … rigged ! you get bonus’ in the beginning and then you get none.
Rip off just like all the other ones this one is no better. And of course there’s no contacting anyone about it. That’s frustrating too . Paying for frustration

31 January 2026
Unprompted review
Rated 1 out of 5 stars

Luckdeme

This company can stop lying to the people who order from them stop taking payments for something that they have NO intentions to deliver Google shouldn't let websites remain on line if they have a bad review

19 October 2025
Unprompted review
Rated 1 out of 5 stars

An absolute misery

An absolute misery! They will eat your money on go.luck.ro No mater the days you play you will get ruined! Avoid pragmatic games on any sites, especially this one!

9 November 2025
Unprompted review
Rated 1 out of 5 stars

This casino is fake

This casino is fake, no matter how much you deposit, you will not have any fun at all. They would steal all your money without giving you any entertainment. Luck.ro or luck.com are both money stealers. Withdrawals are delayed so you don't get any money.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from Luck Demo or…

Do not order from Luck Demo or Mooligshop. They are scamming people from their money. I stay in South Africa. I have ordered a petrol trike car & Electrical Foldable Scaffolding as advertised. They give you a tracking number that goes trough the China Post office, but the tracking number is a made up one. It shows that it has arrived at my South African Post office, but yes never arrived in real time. When emailing them, they sent back a email, telling you friends or Family must have signed for your parcel. Yee !!!!! right SCAMMERS !!!!!!!!!!!!!!!!!!!!!!!!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

DONT DEPOSIT IS A BIG SPAM WEBSITE

Hi
Im coming back i have in the beginning 5 stars as i won 5k and I was waiting thatv48h to pass fir verification and they either not even give a small sign about this i was keep asking about this and they only say "they will check don't worry" and then when I asked bonus they gave me only 10£ amd I deposited many times
They also escape of players so easily without give any opportunities and that because we already spent money and they waiting for another "idiots' as me
Guys is my own experience don't bet here even one pound or euro they arr scamers let them go down to not fraud anyone else again
DONT DEPOSIT WHATEVER THEY SAYING OR OFFER YOU
IS BIG SCAM WEBSITE

6 August 2025
Unprompted review
Rated 1 out of 5 stars

I'm going after ther Licence.

Hi everyone,

I’m sharing this to warn other players and expose what’s happening at Luck.com.

I’ve been a loyal player on their platform for almost a year. A few weeks ago, I won €10,000 through fair play, with no bonuses or promotions involved. Everything was legit.

After the win, they blocked my account with no clear explanation. They mentioned an issue with my ID (even though it was submitted and valid at the time) and claimed I used my wife’s card for a deposit — something their support actually instructed me to do.

Once they requested my updated ID/passport, I sent it immediately. I also have screenshots of all conversations, proof of ownership and permission for the card used, and everything was transparent.

Still, they refuse to process my withdrawal or unlock my account.

If this happened to anyone else, or if you have advice on how to push this further (legally or through regulators), please let me know. I believe this is abusive behavior and should not go unnoticed.

Thanks for your support.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

They say withdrawal is instant but is…

They say withdrawal is instant but is not...waited for Hours to be Still pending.canceled it and lost it în felul seconds just to prove they are not to be choosed for this Kind of entertaiment.
RTP IS NOT REAL,BONUSES ARE WITH 35X TO BE WAGGERED.i personaly do not recomand this at all(bad customer suport,no live chat or Phone number online a form to be completed or mail to contact at luckcasino.ro)
Choose other casino...plenty of option With Quick withdrawal,10 or 15 Wagger requirements and live chat.
Have a Good Day!
Vesa Florin

12 December 2024
Unprompted review
Rated 1 out of 5 stars

These people need closing down alll…

These people need closing down alll sites they own they have handed there uk licence in cos they just scam everyone they owe me 100 thousand pounds and then fed me a load of crap saying they voided it cos i breaking there trems and conditions jokers I won’t let it go so this is the start taking this all the way now avoid scum bags

17 October 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE SCAMMERS

DO NOT USE SCAMMERS

USE 100 POUND ON MU PHONE BILL THEY ASKED ME TO PROVED DOCUMENTS AFTER THAT CLOSE MY ACCOUNT AND DIDDNT GIVE ME MY MONEY DO NOT USE !!!!!!!!

18 October 2024
Unprompted review
Rated 1 out of 5 stars

scam

took all my money from the revolut account be careful at this scam

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Yes me as well they take your money and…

Yes me as well they take your money and had a win £1500.00 and banked it then played a bit more and put £300.00 in my account then they decided to close my account, stay away from this site looking at everyone reviews no one gets paid this is a scam site.

21 September 2024
Unprompted review
Rated 1 out of 5 stars

Iv just completed my wagering and had…

Iv just completed my wagering and had 950 left and it just disappeared and credited me with 10 pound I wagered over £1.500 this casino is a scam you get peoples hopes up for do that to me 1 million percent this site is a scam

25 August 2024
Unprompted review
Luck logo

Reply from Luck

Hi Mick - We're sorry to hear that your experience at Luck online casino wasn't enjoyable. It's important to us that you know fairness and transparency are fundamental to everything we do at Luck.

Be advised that every bonus has its own terms and conditions, available on site. Every player is valued, and our goal is to ensure a secure and enjoyable gaming experience for everyone.

Thank you for your feedback.

Rated 1 out of 5 stars

Poor site to join

Poor site to join. Con you with promotion when joining.

15 August 2024
Unprompted review
Luck logo

Reply from Luck

Hi Rebecca - We're sorry to hear that your experience at Luck online casino wasn't enjoyable. It's important to us that you know fairness and transparency are fundamental to everything we do at Luck.

Be advised that every bonus has its own terms and conditions, available on site. Every player is valued, and our goal is to ensure a secure and enjoyable gaming experience for everyone.

Thank you for your feedback.

Rated 1 out of 5 stars

Only cares about deposits, not players

Clearly breached responsible gambling regulations and refuses to escalate the complaint to anyone in the senior team.

Happy to take deposits with minimal verification, but delays withdrawals as much as possible.

4 August 2024
Unprompted review
Luck logo

Reply from Luck

Hi Rich - We're sorry to hear about the issue you experienced with withdrawals. At Luck online casino, making sure that the withdrawal process is as secure as possible for our players is our top priority as we must comply with the necessary licensing conditions and codes of practice.

Luck is dedicated to providing a great real money slots experience, complemented by occasional free spins bonuses to play our slots games. Please note that our free spins bonuses do come with a wagering requirement, as stated in our advertising materials.

To assist you promptly, please fill out our Customer Service form at: https://luck.com/uk/contact-us. Our team will be happy to resolve any issues you're facing.

Thank you for your understanding and patience.

Rated 1 out of 5 stars

Account Closed By Luck.com

So my account has been open for a few weeks. Absolutely no problem with registration or playing and depositing. All of a sudden I can not log in and found that they have closed my account due to being in Northern Ireland. Why was this allowed to happen? They blocked my depositing whilst they checked my details and even opened my account again to take more money. Will I be refunded? Should I be? This is clearly fault on their end.

21 July 2024
Unprompted review

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